ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased two front floor mats for my 2021 Nissan Armada and they fit perfectly! A couple weeks later, I wanted to purchase the cargo mat, but the price increased. I called and spoke with (Ben?), and since I just bought the front mats, he offered a discount, contingent on completing the purchase with him. I accepted, and again, the mat is a prefect fit, see photos. The mats are a great quality and I highly recommend.”

ExactMats 5 star review on 20th June 2021

Helpful Report

Thank you so much for your kind review and photos! The mats look fantastic! We're so glad we were able to accommodate. Enjoy!

“The Exact Mats were exactly what I wanted. I am very well pleased with the purchase. I have also got one of my friends to purchase a set. Thanks!👍🏿😃”

Helpful Report

Thanks so much, William! We're glad you enjoy your purchase, and thanks for sharing ExactMats with your friends!

“Not at all what I expected. For the price I was thinking something like weather tech Instead of a piece of plastic dug runner”

Helpful Report

Hi Ted. We're so sorry to hear you are not liking the auto mats you recently ordered! It sounds like you may not like the look of the mat, but we assure you, the quality is there. In fact, we have have hundreds of 5-star reviews for our auto mats, on a variety of sites - both our clear mats, and our black X-Mats. That said, you can also return your order if you feel it doesn't meet your needs. If you're interested in doing so, please reach out to us at Support@exactmats.com.

“They fit perfectly and we are extremely happy!”

Helpful Report

We're so glad to hear it! Enjoy your order, Matthew!

“Fits and looks excellant. the rubber is high quality and they do not move around. These are what I will buy when I need Mats Thanks”

Helpful Report

Thanks so much, Jerry! We appreciate your feedback on our vinyl mats! Enjoy!

“The mats were just what I needed. They are well designed and of good quality, they provide the needed coverage for my designer mats and allows the beauty to show through clearly. Very please with my purchase and would recommend them to others.”

Helpful Report

Thank you so much, Barbara! Enjoy!

“100% satisfied with your products.”

Helpful Report

Thanks so much, Mesbah! Enjoy your mats!

“Just a life of plastic that has a few holes in it . Way over priced , I can not see how it would contain dirt or water from not getting on the carpet .”

Helpful Report

Hi Benjamin. We're so sorry to hear of your issue. It looks like our Support Team has been in touch to assist. They'll work with you to resolve any issues you may be experiencing. Thanks again for your review!

“It was easy to order, gentleman could not have been more pleasant. So surprised how quickly they came in and they fit over my carpet mats perfectly.”

Helpful Report

Thanks, Judy! We're so glad you're happy with your order and your experience! Enjoy!

“I am so happy I found this company. After several trips to home depot/ Lowe’s and the Container Store - with each not having what we’re were looking for - Exact Mats did and they fit perfect!”

Helpful Report

Thank you, Austin! We're excited to hear how much you love our product and are glad we were able to assist! Enjoy your order and have a great day!

“This is my second time ordering. I love exact mats because they keep my car's interior looking great! Only the driver mat needed replacing after 3 yrs. Well made and affordable.”

Helpful Report

Thanks so much! We hope you enjoy your order!

“Perfect fit. Fast shipping.”

Helpful Report

Thanks, Lynn! Enjoy your order!

“Great fit, look great in the vehicle and stay in place!!”

Helpful Report

Thank you, Michael!

“The mats themselves were fine and cut precisely. Two problems I had, one of which resolved and one which still hasn’t. First, the mats came rolled up and took quite awhile to flatten. They still have some minor bumps and are not perfectly flat, but are acceptably flat at this point. Second, the mats smell VERY strongly of plastic. I purchased these for dresser drawer liners and all my clothes smell like plastic. I thought the scent would abate, but it is still present after a month. I am almost to the point of removing them. Disappointed because of this.”

Helpful Report

We're so sorry to hear of your issue. It looks like our Support Team has been in touch to assist you with any issues you may be experiencing. If you haven't already, we recommend reaching back out to them for assistance with your order.

“Happy fabrication is in the USA. Wondered where raw material comes from Happy with product”

Helpful Report

Thanks so much, Burton! We're so glad to hear you're happy with your order and our service. Enjoy!

“Right on point. I had these mats on a previous vehicle I owned. They worked so well that I found them online at Exactmats. They are excellent and my car is so much cleaner.”

Helpful Report

Thanks, Valerie! Enjoy!

“I love the mates I have a 2016 Chevy traverse I would love for the driver mat to fit better,but overall I love them.”

Helpful Report

Thanks, Lee! We appreciate your kind review. Note: If you are having any difficulties with fit, please contact us directly at your earliest convenience. We definitely want to ensure a perfect-fit.

“The mats work great and Susan was very friendly and helpful!”

Helpful Report

Thank you so much, Terri! Enjoy your order!

“I have both these mats for 5 of my vehicles in the past several years n i love it. Very durable n keeps my original mats looking new.”

Helpful Report

Thank you, Dennis! Here's to keeping your current vehicle clean for many more years to come. Enjoy!

“Excellent experience with ordering new kitchen drawer and cabinet liners. Each one was perfect and very quick.”

Helpful Report

Thanks, Jennifer! We're so glad you love them!

ExactMats is rated 4.8 based on 1,989 reviews