ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.78

4.8 Rating 2,036 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,036 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 18th March 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a great product. I had them in my previous car also. The third row mat on my 2023 Chev Traverse could have been extended in the middle. I ordered a custom cut piece(11X12 1/2)to cover it. Exactmats please check this out. On my 2017 GMC Acadia, the third row seat mat was extended in the middle. These are still worth the money to save wear and tear on your original mats.”

Helpful Report

Thanks, Wayne! We're so glad you love your new mats.

“Great product! I love it. Also, the custom cut fit perfectly.”

Helpful Report

Thanks, Joseph! Enjoy! :)

“I purchased the nicest quality office desk and file cabinet I’ve ever had. Then worried about protecting the horizontal surfaces. ExactMats was the perfect solution. It was easy to measure the customized sizes of mats I needed and the cost was reasonable. The quality and durability of the material is just what I had hoped for! Thank you, ExactMats!!”

Helpful Report

We're so happy to hear of your 5-star experience and we hope you enjoy your new file cabinet protector for years and years!

“These are now too expensive for what they are..”

Helpful Report

Thank you for your review. We're sorry to hear you feel the quality of the product is not worth the value. That's definitely not typical and certainly not what we want. That said, we're constantly evaluating our pricing, so we will go ahead and forward this feedback to the team. Thanks and have a great day.

“Many year user with multiple vehicles. Always fast shipping. Great fit.”

Helpful Report

Thank you for your continued patronage and trust in our products! We're happy we have been able to assist and hope you enjoy this new set of mats as much as the previous sets. Have a great day!

“Mats didn't fit, had to cut all 4 to proper dimensions. Have ordered numerous sets in the past, every one fit perfectly except this pair. A little disappointing.”

Helpful Report

Hi Mark, Thank you for your review. We're so sorry to hear you had a poor initial experience, but it looks like we were able to replace the order for you. As we have not heard back since re-shipping your order, we're hoping issue you experienced is now resolved. If not, just let us know! Thanks and have a great day!

“Great Service”

Helpful Report

Thanks, Amnon!

“ExactMats has been outstanding to work with. I had a custom order for a clear cover for our dining room table. The end of the table is not straight a crossed, but has curves, they were able to provide me with a cover that fit exactly to the shape of our table, which is approximately 83 x 43“ in size. I am so glad we went with exactmats rather than glass. The mat looks great, is much less expensive than glass would’ve been and much easier to deal with. They were very pleasant to deal with and professional. I would absolutely recommend them.”

Helpful Report

Thank you, John! We're so happy to hear it and we hope you enjoy for years to come. Have a great day!

“The experience is wonderful .”

Helpful Report

Thank you, Hoan! We're happy to have assisted. :)

“Love my exact mats! They shipped quick and look great!”

Helpful Report

Thanks, Andrea!

“Best fit for any mat for my cars. These simi clear custom-cut mats are a perfect fit for your car. Just wish they cost about $20 less because then I would buy them for my other 3 cars”

Helpful Report

Thanks, Dave! We're glad to hear how much you love our mats and we appreciate your feedback. Thank you and enjoy!

“Exactly what I ordered. A nice see through protective topper for my credenza. Not worrying about scratching because of this film. Would order again if needed for something else.”

Helpful Report

Thank you, Marlene!

“Quality was excellent. I ordered 4 sets in the past couple of months. Very pleased.”

Helpful Report

Thank you, June! We're glad you had a 5-star experience and we hope you enjoy!

“While they look great, if you are using them under a desk chair, they move all the time. They slide around. I'm constantly trying to adjust for bumps that develop. And I am up and down a LOT. So if the application is the floor, under a chair, which is shown on the website, these may not be a good answer. Not sure how it can be remedied. They look GREAT. But the specific use is not great. Customer service was wonderful in helping resolve the issue. We ended up moving the mats to other areas that didn't get as much "rolling chair" action.”

Helpful Report

We're sorry to hear you did not have a positive experience using our floor mats. It sounds like there may have been some confusion as to what mat may be best for your floor type. The mat finish you selected will not work on carpeting, for instance. We have another product made for this.That said, it looks like you may have opted to keep the mat, so we hope you're enjoying it! Thanks again, have a great day!

“Exact Mats for the win. We have used these mats in every vehicle for several years. Several times the company has used our vehicles as the test vehicle for a set of new mats for a new make and model. Thank you for your excellent customer service and quality.”

Helpful Report

Thanks, NJ, for trusting us to protect your vehicles!

“outstanding quality, fits precisely”

Helpful Report

Thank you!

“Almost went the cheaper route on Amazon. Glad I didn’t. Fit is perfect. Thank you.”

Helpful Report

We're glad to hear it! Thanks for trusting us to help protect your surface!

“ExactMats was able to provide me with protective covers for my black Formica counter top. This is working out great as they prevent scratches and fingerprints. Also makes cleaning up a lot easier.”

Helpful Report

Thanks, Brad, for your review! We're so glad to hear you're loving your new counter top mats!

“ExactMats are wonderful. We had an issue and they promptly rectified the issue without pause. I would recommend ExactMats they stand by their products and have wonderful customer service. when the new item arrived it was perfect exactly how it was described. Love it”

Helpful Report

We're so sorry to hear your mat is wavier than expected. We are unable to see anything other than the norm in the photo you attached, but if you can send a few more photos to our Support Team we'll be happy to assist. We have a variety of methods we can suggest to help flatten more quickly. Thanks!

“The plastic cover it really thick and it's better than the other plastic table covers bought before. Also it's stain resistant which I really like because we eat at the dining table all the time and there plenty of food and stains the go on the plastic cover. I highly recommend”

Helpful Report

Thank you, Andrew, for your 5-star review and rating! We're glad you had a great experience!

ExactMats is rated 4.8 based on 2,036 reviews