ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,986 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service, excellent perfectly cut product and a good price. mats are very high quality.”

Helpful Report

Thank you!

“Oh ahhhhhmazing my mats for my BMW i4 are perfect!!!! Customer service (Katie S.) quickly responds and was so nice. Shout out to Ben R. the production manager that measured my car since the mats weren’t available yet, and they are pristine. You have a forever customer!”

Helpful Report

Thank you, Camelia! We're so glad to hear that Katie and Ben were able to assist in creating custom mats for your BMW i4. Here's to keeping your vehicle's flooring clean and free of damage for years to come.

“I have ordered many of your mats and they always fit well. I would have ordered the whole set for the 2020 Buick Encore but the set with the rear cargo mat seemed a bit high in price to me.”

Helpful Report

Thanks so much, Roderic, for the 5-star review and for your feedback about our pricing. We try to stay as competitive as possible, but we would welcome you to sign up for our newsletter so that you are aware of promotions and sales (we run a few a year) so that you can get the most value. Thank you!

“Great Product. Great Service. FAST shipping. My only issue is not the fault of the company. I have a big passenger van and the mats are in sections, with cutout areas for the seat hook-ups. Which is great for the folks that have familes and leave all the seats in. Mine is a dog mobile and I haul dog cages so all the places that had the cut-outs for the seats are open, exposing the carpet. Thats not the fault of your product. I'm the oddity and didnt think the whole thing thru. So duct tape to the rescue. If I had to do it over, I maybe would have asked to special order the sections with np cutouts. if that is even an option.”

Helpful Report

Thank you for your review, Diane. We're so glad to hear you love your mats. However, it sounds like they may not be exactly what you were looking for due to your specific use-case scenario. That said, in the future, we recommend reaching out to us for special instructions as this is definitely something we would have loved to create for you. Should you be interested in a more customized set, we welcome you to reach out to our Support Team at Support@Exactmats.com. Our team is ready to help you create the perfect mat for your specific needs. Thanks and have a great day!

“It took a while for them to flatten out but once they did, they lived up to the name. They were an exact fit for my 2023 Genesis GV60.”

Helpful Report

Thank you for your review. We hope you enjoy for years to come!

“Excellent job of protecting my wood furniture from my extensive indoor plant collection. I do believe the shine provides an extra boost of light for the greenery in my darker corners as well. Gardener approved!”

Helpful Report

Thanks so much, Jackie, for the 5-star review. We're so happy to hear how much you're enjoying the product underneath your plants. Here's to keeping your surfaces free and clear of damage for years to come, while maybe providing a little extra refraction/light to the darker corners of your home! :D Have a great day!

“My first mat had a slight blemish. They sent me a new one ASAP. It’s perfect. Great, responsive team.”

Helpful Report

Thanks, Robert! We're glad we were able to assist.

“I've ordered 3 mats from ExactMats and all 3 were just what I wanted. I love the quality and perfection.”

ExactMats 5 star review on 11th March 2023

Helpful Report

We're ecstatic to hear how happy you are with your new mats, which look fantastic installed, by the way! Thanks for sharing your photos and for rating us 5-stars. Have a great day!

“I love the ExactMats but I didn’t order the cargo mat. Now that I realize it’s a grand idea like the floor mats, I’m Hoping to get a discount on the cargo mat for my 2019 Mercedes GLA”

Helpful Report

Cammikia, Thanks for your 5-star review. We'd be happy to assist. Just send us an email at Support@ExactMats.com and we'll see what we can do!

“Excellent product arrived quickly and to exact measurements”

Helpful Report

Thanks so much, Gary, for the 5-star review. We're so happy to hear how much you enjoyed our service and product. Here's to keeping your surfaces free and clear of damage for years to come!

“I ordered a full set of mats for my Audi A8 and they fit perfectly over the existing factory mats in the front, rear and trunk. The clear mats look very nice and clean and I doubt I will remove them during good weather months. In addition, the mats were delivered quickly - within a few days. Last but not least, customer service is excellent and extremely accommodating. I'm confident that anyone who purchases mats from Exactmats will not be disappointed.”

Helpful Report

Thanks so much, Stanley, for the 5-star review. We're so happy to hear how much you enjoyed our service and product. Here's to keeping your surfaces free and clear of damage for years to come!

“I ordered this mat to cover my 30 x 60 in. writing desk. The mat size was spot on. Perfectly made. Thanks!”

Helpful Report

Thank you for sharing your 5-star experience! We're so glad we could help. Have a great day!

“exact size, looks great”

Helpful Report

That's great to hear, Rene! Thanks for rating your experience 5-stars! Have a great day!

“I am very pleased with my Exactmats. They fit exactly over my carpet mats. They have the same shape and size. They have just the right thickness which makes them easy to handle.”

Helpful Report

Thanks, James! We hope you enjoy.

“It was PERFECT ! EXCELLENT MATERIAL AND FIT !!”

Helpful Report

Thanks so much, Benjamin! We're glad we could assist. Enjoy!

“These mats are pretty and durable. They arrived quickly, too!”

Helpful Report

Thanks, Alice! We're so happy to hear you're happy with you order and ExactMats experience. Thanks for your 5-star rating! We hope you enjoy. :)

“The Matt is great. The fit is not so great. The rounded corners hang over the edge of the table.”

Helpful Report

Hi Doty, We're very sorry to hear your mat does not fit the corner of your table properly. It looks like a corner radius issue, so we've reached out to assist. If you still need assistance, please let us know. Have a great day!

“Great experience. I needed a custom-cut mat to protect my vintage dinette table, and contacted customer service ahead of time to see the best way to send in the shape and dimensions. We agreed that I'd cut my own paper template and ship it to them, and they would honor the special pricing/free-shipping offer even though I couldn't order directly online by the deadline. They emailed me the cost when they received the template, I paid for my order, and I received the mat in short order. It fits perfectly!! Highly recommend ExactMats. Note about photo: I didn't get around to opening and unrolling the mat for 2 months, and as the package insert said, larger mats shipped rolled will take a while to flatten out. Took this shot right after I put it on the table. I have faith it will flatten on its own soon. If not, they said putting it in the sun or using a hair dryer will do the trick.”

ExactMats 5 star review on 5th March 2023

Helpful Report

Thanks Marilyn! The mat should be flat in no time! It looks fantastic on your table, too!

“Perfect as always. I have lost count on how many cars we have put these in but somewhere around 9 or 10. I can't imagine not having these in my car. So easy to keep clean! Super fast shipping as well.”

Helpful Report

Thank you, Sandra, for sharing your 5-star experience and for continuing to choose ExactMats for each of your vehicles! We're so glad we could get you squared away. Enjoy!

“What can i say Excellent work keep it up”

Helpful Report

Thank you, Coco!

ExactMats is rated 4.8 based on 1,986 reviews