ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Passenger mat is not a match but good enough.”

Helpful Report

Hi Jeff, Thanks for rating us 5-stars! We're sorry to hear your mats don't fit perfectly. That's definitelyl not what we want. If you feel your mat does not fit properly, please feel free to contact us at support@exactmats.com for assistance. We'd be happy to help!

“Mats are perfect. The fit very well in my SUV but most importantly the look GOOD‼️”

Helpful Report

That's what we like to hear! Thanks, Richard! Enjoy your mats!

“Good quality for the price, fit, and timely delivery.”

Helpful Report

We're so glad to hear it, Johnny! We hope you enjoy your order!

“Mats are great quality. Not the most perfect fit for my specific vehicle as the uni mat does not fit over the hump of my trucks front seat properly but the edges on both sides fit perfectly to the factory trim and are made from really good material.”

Helpful Report

We're so sorry to hear your Uni-Mat did not fit 100% correctly. That's definitely not what we want, so we would like to look into the issue with you at your earliest convenience. When you have a moment, please reach out to us and we will assist. Thanks!

“I was a bit skeptical at first, but upon arrival, and after exposure to the Florida sun, these EXACTMATS exceeded my expectations. There is enough "grip" on the surface to keep your feet from sliding around during driving and ingress and egress. The anchoring clips were a nice touch-I could have used one for each of my four mats purchased, though.”

Helpful Report

Thank you so much for your kind review, Joseph - and thanks for rating us 5-stars! In regards to the clips, we include 2 in each package as they are most useful on the driver's side mat. Most of our customers do not require any more than the 2 for the driver's side mat. However, we do have extra clips available on our website should you feel you need more security for any other mat.

“I love these clear mats! They are quality made and fit my car perfect!”

Helpful Report

Thanks so much, Barbara, for your 5-star review! We're glad you love our clear mats!

“The mats were great! I highly recommend these.”

Helpful Report

Thank you so much, Cathi! We're glad you love your new liners! Let us know if there's ever anything else we can assist you with. :)

“mats look good, the front mats could be a little wider and the back mats could be wider also.don't cover all the carpet in the rear”

Helpful Report

Hi Vanessa, Thank you for your review. We're sorry to hear your mats are not fitting as expected. That's definitely not what we want, so we've asked our Support Team reach out to you for assistance. If there are any fitment issues, we'd like to address ASAP so we can resolve any possible problems. Thanks again!

“Perfection 😍”

Helpful Report

Thanks so much, Dawn!

“I am totally pleased with these mats. I will recommend the site to family and friends.”

Helpful Report

We're so glad to hear it, Willie! Thank you so much. Enjoy your mats!

“I have been buying Exact Mats for years. From Lexus to my 2021 Mazda CX-30 the first thing I buy is Exact Mats. I just bought some for my friend's 2020 Hyundai Santa Fe. He loves them! I really like how you can still see the logos on the original mats and still have that protection! Thomas Farrow”

Helpful Report

Thanks so much for the 5-star review, Thomas! We're just delighted to hear you've shared our product with your friend and that he loves them, too! Enjoy!

“Excellent service and excellent mats! Had never dealt with Exactmats prior but bought a 2018 BMW SUV and wanted mat protection on my driver and passenger side and for the cargo area. SURE they wouldn't fit exactly I was prepared with scissors to cut to fit, but no need. They fit in both places like a glove and look beautiful. Will never deal again with the far pricier mat site "everyone" recommends. There is no need to spend their asking prices!”

Helpful Report

Thanks so much for your amazing 5-star review. We hope you continue to enjoy your mats! Have a great day!

“The mat could be better if it had a raised edge around itself to prevent sand water etc to run onto the carpet. I realize this will not occur because you “laser-cut” from a large piece of material.”

Helpful Report

Hi James, Thank you for your candid review. We sincerely appreciate it. That said, we wanted to let you know a little more about our product and why there are no raised edges. Our mats are designed without raised edges because our philosophy is to create a product that blends in with your vehicle's interior, not dominate it. We've found that most of our customers prefer a mat that keeps the vehicle looking as the manufacturer intended, which is really best achieved through an edgeless mat. I hope this information is helpful but should you have any questions, please don't hesitate to reach out to us! Thanks and have a great day!

“excellent customer service and product”

Helpful Report

Thanks so much, Edward. Enjoy!

“Very pleased with the mats-had a slight problem because I live in canada but the situation was very quickly rectified-would highly recommend this company and their products.”

Helpful Report

Thank you, Kathleen, for your review and for rating us 5-stars! So glad we were able to get your mats on over to you in Canada. :) Enjoy!

“Front & back mats were a perfect fit for my Mercedes Benz 2018 E400 Coupe.”

Helpful Report

That's great to hear. Thank you so much for your kind review, and for rating us 5-stars! Enjoy!

“I had a excellent experience,I mistakenly ordered the wrong mats & they were extremely helpful,I am very satisfied”

Helpful Report

So glad we were able to help, Alfred. Enjoy your mats!

“Fast and high quality.”

Helpful Report

Thanks for rating us 5-stars and for your kind review comments! We hope you enjoy your mats!

“Love these mats. I have put them in every car I have owned as well as my daughters! They make it so easy to keep your floors clean. They also shipped super fast.”

Helpful Report

Thank you so much, Sandra! We hope you and your daughters enjoy them!

“Exactmats fit perfectly in my 2022 Cadillac SUV. Not only are the mats great but the customer service is also great as well. A great customer experience. Thanks Exactmat.”

Helpful Report

Thanks so much, Wayne! We're glad we were able to assist!

ExactMats is rated 4.8 based on 1,989 reviews