ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,986 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The experience is wonderful .”

Helpful Report

Thank you, Hoan! We're happy to have assisted. :)

“Love my exact mats! They shipped quick and look great!”

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Thanks, Andrea!

“Best fit for any mat for my cars. These simi clear custom-cut mats are a perfect fit for your car. Just wish they cost about $20 less because then I would buy them for my other 3 cars”

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Thanks, Dave! We're glad to hear how much you love our mats and we appreciate your feedback. Thank you and enjoy!

“Exactly what I ordered. A nice see through protective topper for my credenza. Not worrying about scratching because of this film. Would order again if needed for something else.”

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Thank you, Marlene!

“Quality was excellent. I ordered 4 sets in the past couple of months. Very pleased.”

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Thank you, June! We're glad you had a 5-star experience and we hope you enjoy!

“While they look great, if you are using them under a desk chair, they move all the time. They slide around. I'm constantly trying to adjust for bumps that develop. And I am up and down a LOT. So if the application is the floor, under a chair, which is shown on the website, these may not be a good answer. Not sure how it can be remedied. They look GREAT. But the specific use is not great. Customer service was wonderful in helping resolve the issue. We ended up moving the mats to other areas that didn't get as much "rolling chair" action.”

Helpful Report

We're sorry to hear you did not have a positive experience using our floor mats. It sounds like there may have been some confusion as to what mat may be best for your floor type. The mat finish you selected will not work on carpeting, for instance. We have another product made for this.That said, it looks like you may have opted to keep the mat, so we hope you're enjoying it! Thanks again, have a great day!

“Exact Mats for the win. We have used these mats in every vehicle for several years. Several times the company has used our vehicles as the test vehicle for a set of new mats for a new make and model. Thank you for your excellent customer service and quality.”

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Thanks, NJ, for trusting us to protect your vehicles!

“outstanding quality, fits precisely”

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Thank you!

“Almost went the cheaper route on Amazon. Glad I didn’t. Fit is perfect. Thank you.”

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We're glad to hear it! Thanks for trusting us to help protect your surface!

“ExactMats was able to provide me with protective covers for my black Formica counter top. This is working out great as they prevent scratches and fingerprints. Also makes cleaning up a lot easier.”

Helpful Report

Thanks, Brad, for your review! We're so glad to hear you're loving your new counter top mats!

“ExactMats are wonderful. We had an issue and they promptly rectified the issue without pause. I would recommend ExactMats they stand by their products and have wonderful customer service. when the new item arrived it was perfect exactly how it was described. Love it”

Helpful Report

We're so sorry to hear your mat is wavier than expected. We are unable to see anything other than the norm in the photo you attached, but if you can send a few more photos to our Support Team we'll be happy to assist. We have a variety of methods we can suggest to help flatten more quickly. Thanks!

“The plastic cover it really thick and it's better than the other plastic table covers bought before. Also it's stain resistant which I really like because we eat at the dining table all the time and there plenty of food and stains the go on the plastic cover. I highly recommend”

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Thank you, Andrew, for your 5-star review and rating! We're glad you had a great experience!

“I found Exactmats online and saw the perfect mat to go under the dog bowls. I arrived promptly and it's great. It's clear, so it doesn't look like a big thing on the floor. It's perfect”

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Thank you, Jody! So glad you and your pups are enjoying the mats!

“Very fast, and fit perfectly!”

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We're happy to hear it, Linda! We hope you enjoy!

“The customer service was great. The product is excellent too!”

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Thanks, Evsevia!

“I love the mat that I ordered for my dining room table. I purchased a new table that has seams in it, and I felt that if I didn't cover them, they would become crumb catchers. I didn't want to cover the table with a tablecloth, the table is long and narrow, so I did some research and found your company and I was able to order the size I needed. It fits perfectly, stays in place, and it lets the beautiful tabletop still show. I have gotten compliments on it. I let people know where I got it.”

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Thanks, Debbie, for your review and 5-star rating. Should you need anything else, we'll be here to assist! Enjoy :)

“These mats are a nice step up from using outdoor tablecloths under my cloth tablecloths to protect my dining room table and buffet, but I am disappointed that the creases from being rolled (or maybe at one point they were folded?) remain on both the large and small mats I purchased, despite trying the hair dryer trick and placing heavy books on the folds. If you are looking for a glass-look, this isn't the answer.”

Helpful Report

Thank you for your review. We're so sorry to hear you had a less than stellar experience with your purchase. That's not what we want at all! That said, it does look like our Support Team was able to assist and replaced the defective mats. We hope you're enjoying them! Have a great day!

“My mat arrived quickly and was made to order. I would definitely be a repeat customer, should the need arise.”

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Thanks, Lynne! Enjoy :)

“Very happy to have found this product. I purchased a set for my recently acquired 2020 Ford Fusion. The mats fit perfectly, are great quality and stay in place well. They look nice and of course will nicely protect the floors from wear and tear.”

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Thank you, Scott! Enjoy :)

“Package received, all good as usual, delivery in time and received in good order well packed. This is about my 10th /12th order and always satisfied with the product, price and great service. Thank you”

Helpful Report

Wow, thank you so much, Anthony! We're so happy to have been able to assist and we hope you enjoy your newest order for years to come!

ExactMats is rated 4.8 based on 1,986 reviews