ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.78

4.8 Rating 2,036 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,036 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 18th March 2025

125

Anonymous

Anonymous // 01/01/2019

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“I love my ExactMats. I should have gotten the corners rounded. I did not remember the corners being slightly rounded on my nightstand. I do plan to order more at some point.”

Helpful Report

Thanks, Romaine! We're glad you had a great experience. That said, if you are unhappy with the corners, we can certainly help! We'll have our Support Team reach out to you to share options on placing a replacement order. :)

“We had to exchange the first mat we got (due to our own mistake) and the exchange was sooooo easy. We ended up with the correct mat for our table and we love it. We cannot thank you enough for making the whole process so pain-free.”

Helpful Report

Thank you, Linda. So glad we were able to assist!

“I liked my first ExactMat so well I ordered more to protect a desk, a wooden file cabinet and 2 storage cupboards. Also spread the word to a niece that needed something to protect some tables.”

Helpful Report

Thanks, Patricia! We're so happy we have been able to assist with your various surfaces and hope you enjoy for years to come!

“The crystal mat looks nice on a glossy table top until it starts to settle. Then it sticks to the tabletop, but not evenly, so it has the effect of making blotches of "stuck" patches. The rounded corners are barely rounded. If you have the chance, custom-make the corners. Once the mat is received, you cannot return it for alterations. The best you can do is order another and get a discount.”

Helpful Report

Thank you for your review, Connie. We’re sorry to hear your mat is “sticking” to the table. That’s certainly not what we want. That said, looking at your order, it looks like you selected Crystal as your finish type and that you are using it on a glossy surface. However, Crystal is only recommended for use on non-glossy surfaces. This is because, due to the chemical qualities of vinyl, which truly wants to lay as flat as possible, Crystal tends to cling to glossy, flat surfaces tightly enough to cause air bubbles to be trapped between the surface and mat. This is why you are seeing what we call clinging. Regarding returns - we do offer returns on standard products, but due to the nature of custom-made items, we do not offer returns on custom products. However, in cases where our customers are unhappy with their mat and would like to re-place it with different customization options (such as finish and corner radius), we offer 25% off. It looks like we sent you this offer, so when you would like to re-place your order with a more appropriate finish type for your surface, just let us know so that we may apply 25% off to your order. I hope this information is helpful. Thanks again, and have a great day!

“Very thick and very nice!”

Helpful Report

Thanks, Crystal!

“Very easy to order and on arrival it fit .the table perfectly. Everybody says what a great idea@”

Helpful Report

Great! Thank you for sharing, Linda!

“I have ordered Exactmats twice and have been very happy with each order.”

Helpful Report

Thanks, Mary! We're so glad you had a great second ordering experience and we look forward to working with you on your next order. We hope you enjoy!

“Love the match! This is my second set, and this Lexus and I had two sets in my Lexus before. They are great!”

Helpful Report

Hooray! We're so glad to hear it. Thank you for trusting us to help keep your vehicle in great condition!

“Fits perfectly and looks great!”

Helpful Report

We're so glad to hear it, Craig. Thank you for sharing!

“Great product and fit. Highly recommend.”

Helpful Report

We're so glad to hear it, John. Thank you!

“PERFECT FIT!!!!!!!!!!!!!!! GREAT BUY!!!!!!!!!!!!!!”

Helpful Report

Thank you, Gregory! We're so glad to hear it!! :)

“These mates are every thing I expected them to be. The quality is definitely good.”

Helpful Report

Thank you for your review. We're so glad you're happy with your new mats.

“Perfect! Very high-quality vinyl with excellent nonskid underside. Matches footprint of my 1990 Miata perfectly.”

Helpful Report

Thank you so much! We're so glad to hear it's a perfect fit!

“Exactly as ordered. Nice addition to cabinets”

Helpful Report

Thanks, Alex, for your review and 5-star rating. So glad we could assist!

“The ExactMat shows off our new Ashley dining table perfectly.”

Helpful Report

Fantastic! We're so glad to hear it. We hope you enjoy!

“Good mats, great price”

Helpful Report

Thanks, Wayne!

“Perfect!!!”

Helpful Report

Thanks for your 5-star review. We're so glad to hear it!

“Very much satisfied. That was my second purchase for my KIA car. The first was for Infiniti and both were made with excellent quality and tailored exactly to a particular car model.”

Helpful Report

Thanks, Andrey!

“The mats fit perfectly. The service was exceptional and we would definitely recommend exactMats”

Helpful Report

Thank you, Joe! We're glad you had a 5-star experience and we look forward to assisting you again in the future.

“Excellent custom fit for our deli tables. They look awesome. Replaced our glass top covers that were chipping at the edges. Easy to clean.”

ExactMats 5 star review on 11th July 2023

Helpful Report

Wow, they look fantastic, Richard. Thank you for trusting us to help protect your beautiful tables!

ExactMats is rated 4.8 based on 2,036 reviews