ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,986 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fits just as I wanted. Thanks”

Helpful Report

Thanks, Francis!

“Katie, with customer service, is exceptional! We love both the mats we ordered. Happy to work with such a professional person.”

Helpful Report

Thank you so much, Ingrid! We're so glad you had such a great experience working with Katie (who totally rocks!). Thanks for trusting us to assist you with your order! We hope you enjoy!

“Excellent fast service and amazing product! Solved a kitchen problem with ease! Highly recommend!”

Helpful Report

Thanks, Teresa! Enjoy!

“Very happy with quality and size requested (custom size with rounded corners). Fits the table perfectly. No complaints with the process and product. A little expensive for a simple table cover but I got exactly what I was hoping to get. No complaints in the end.”

Helpful Report

Thanks, Sean! We're glad you had a great experience and are enjoying the product.

“I was looking for a functional, well made clear mat for use around our coffee station and wanted a mat that was heat resistant, truly clear and durable. After looking at dozens of options on hardware store sites and the big online retailer sites, nothing checked all the boxes. After doing more internet search, ExactMats popped up in the results. After looking at the product offerings, the positive reviews, static as well as customizable options, ExactMats seemed to be what we were looking for. We ordered a customized size and couldn’t be happier with the product. We went with the 80 thickness which lays flat, doesn’t slide and shows off our leathered granite countertop just as we had envisioned. ExactMats filled and shipped the order quickly. So glad we found this company!!”

ExactMats 5 star review on 24th October 2022

Helpful Report

We're glad you found us, too! Here's to a gorgeous coffee station for years to come! :)

“The clear table mat is high quality, looks great, and fits my kitchen table perfectly. I have a river table and was concerned about protecting the surface without hiding the unique beauty of the table top design. EcactMats is just what i was searching for. Quick shipping too. I would definitely recommend. Thanks!”

Helpful Report

Wow! Your table looks amazing! Thank you for the photo and review. :)

“Once again, a very positive experience. A perfect fit!”

Helpful Report

Thanks, Ronald. Glad we were able to assist. Enjoy!

“This mat for my kitchen table was very easy to order. It arrived quickly and was exactly the custom size that I needed. I am very happy with this purchase.”

Helpful Report

Thanks for trusting us to help keep your table clean and damage-free. We hope you enjoy for years to come!

“Good quality - no complaints!”

Helpful Report

Thank you, Kayla!

“everything turned out well measurements timing delivered when said very good trasnaction thank you”

Helpful Report

Thanks, Raelene. We're so glad you are enjoying your order!

“Very happy with these mats. Excellent customer service! Thank You!”

Helpful Report

Thank you, Leanne. Enjoy!

“I had a problem with one of the mats but the issue was handled quickly and professionally, great customer service!”

Helpful Report

Thanks for rating us 5-stars, and for allowing us to get you taken care of. We hope you enjoy your order for years to come!

“CHEAP, WORTHLESS, WASTE OF MONEY, SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

Helpful Report

Michael, We are so sorry to hear you are unhappy with your order. We're unsure of exactly what happened, or what you disliked, but if you believe there was any kind of error or issue, we would welcome you to reach out to our Support Team for assistance. As a company that is consistently rated 5-stars, our customer's experience is definitely top of mind! Rest assured, if there's anything we can do to help, we will! Thank you.

“The mats are great and fit perfect . I would prefer the back seat mat to be the single one that covers all the carpet in the back like it was in the 2018 NX 300- not sure why they changed it. Very good product though”

Helpful Report

Thanks for the 5-star review. We appreciate your feedback!

“Very satisfied with the product and the service -”

Helpful Report

Thank you, Susan! Enjoy!

“I had clear Exactmats in my Lexus for over 10 years. The mats still looked brand new after all that time! When I got a new car, I researched the various mat options and still went back to the clear Exactmats as my first choice. I now have a SUV and clear Exactmats are a perfect fit - including the cargo mat. I knew thar the clear mats would not yellow with basic care, and cleaning was easy with rinsing with water. I was concerned about how the now popular utility black plastic mats would look after being soiled and scuffed. Ialso didnot want a mat that wou,d look “cheap”. The clear Exactmats are classy- not cheap looking, and are a perfect fit. They do not slide or move. Ordering online was quick and easy.I received my order in just a few days. The mats were well packaged and laid flat straight out of the box. The mats do not have any smell/ odor. Overall, a great purchase and competitive price. I know these clear Exactmats mats will last me at least 10 years. All that is needed is periodic cleaning with soap/water and rinsing to keep them in great shape. Great product and highly recommended !! I”

Helpful Report

Thank you for your stellar review, Barbara. We're so glad to have you as a customer and look forward to continuing to assist in protecting your vehicle floors for years to come! P.S., if you love our auto mats, we think you'll be a fan of our Home & Office mats and liners, too. Feel free to check them out when you get a chance! Have a great day!

“The mats arrived very quickly. They fit perfectly. Exactly what I wanted Thanks”

Helpful Report

Glad to help, Stephen. Thanks for your review! We hope you enjoy!

“I love ExactMats! You provide the year, make, and model and perfect fit mats are provided. My first set lasted about 7 years before the drivers side started getting a bit discolored. I quickly bought replacement to keep my Lexus RX 350 floor mats in perfect condition. The Exact mats I got are clear, allowing the color and logo on my factory mats to show through. The mats are extremely secure, never sliding around like the cheap no-name brands. I will always use Exact mats to keep my car clean and factory mats looking great!”

Helpful Report

Thanks so much for sharing, Rosemary! Here's to keeping your vehicle in pristine condition for years to come!

“Don't care what the expense was, I love, love the beautiful fit and quality of materials. Thanks so much!”

Helpful Report

What a complement, thank you so much. We're so happy you love your order and hope you enjoy for years to come! Have a great day!

“These mats are advertised. They fit my furniture perfectly, shipping was fast, customer service was excellent and friendly. Make sure to measure to size you would like and you won't be disappointed. Very happy with the product.”

Helpful Report

Thanks so much! We hope you enjoy your order!

ExactMats is rated 4.8 based on 1,986 reviews