ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.80

4.8 Rating 1,965 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,965 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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ExactMats 5 star review on 23rd October 2024

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are both perfect! Love them”

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Thank you, Gail!

“great product”

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Thank you!

“My wife was tired of her Weather Tech mats that always look dirty. She likes the clear look with the ExactMat that allows her carpet to show through”

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Thank you for trusting us to help protect your vehicle!

“I was hesitant to purchase these mats due to the price but WOW they are worth the money. Perfect fit for my BMW and they look great. Plus because they are a perfect fit I don't have to worry about them sliding and possibly getting into an accident. Highly recommend!”

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Thank you, Jennifer! We're so happy to hear it!

“This was the second car for which I ordered ExactMats. Excellent service and product.”

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Thanks, Charles, for the review and for trusting us to keep multiple vehicles protected!

“They are everything I expected. I’m very happy with the product and how quick I received it!”

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Thanks, Fred! We're so happy to hear that and hope you enjoy!

“The mats are great! Easy to install and great looking. I really appreciate being able to purchase the third row seating mat for my vehicle, as it was not offered in the set I chose to purchase in the beginning. The company representatives were great. Thank you all so much!”

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We're so glad to hear it, Jim. Thank you and enjoy! :)

“I am very happy with my ExactMats. This is the third set I have bought for different cars. The mats came quickly and fit perfectly. I had one question and the people I dealt with via email responded quickly and resolved my question.”

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Thank you, Forrest! We're glad we could help!

“I have ordered and used ExactMats in several of my vehicles. I have recommended them to my family and friends and they are very satisfied with them as well.”

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Thanks, Ronald, for sharing. We're so glad you had a 5-star experience!

“The mats were perfect and look beautiful in the car. I was a bit anxious about the fit but they came out nicely.”

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Hi Renan, We couldn't be happier to read your review. Thank you for sharing!

“Excellent customer service and response time. Great product.”

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Thanks, Darrin! We're glad we could assist!

“Ordered floor mats for my 2005 Lexus, they came in a timely manner and they even gave me a 15% discount because they couldn't guarantee arrival by Christmas but that didn't matter to me. The mats fit perfectly and am very satisfied with the product. Will definitely order from ExactMats in the future. Thank you”

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We're so glad to hear it, Gilberto. Thank you!

“Great quality product fit perfect. Customer service was outstanding”

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Thanks, Ed!

“Product for Automobiles which I purchased was incredible, fits perfectly and looks great. Customer Service is the best of any company on the internet. Quick to respond and extremely helpful. I would certainly recommend this company for any of your mat needs. Shipping is super quick. Product is shipped rolled up, but takes less than an hour to fully lay flat at room temperature. 1st class all the way! You cannot go wrong with this company!”

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Thank you, George!

“Although I didn't keep my exact mats, they were a very well made and packaged product. They just didn't fit my taste for my XT5.”

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Thanks, Sam! We're sorry your mats did not work out. That's definitely not what we want. That said, next time, we recommend reaching out to our Support Team first so that we may assist you in creating custom mats for your exact vehicle. After all, we want you to love your mats!

“Exactmats is fantastic! There was a little snafu on my shipping and all was resolved with flying colors! The mats fit perfectly and a much better deal than WeatherTech at less than half the price! I highly recommend ordering from Exactmats!”

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Thanks so much, Veda, for your kind review! We're so glad you had a 5-star experience and we hope to work with you again in the future.

“Awesome mats, perfect fit for car. Excellent quality, easy to vaccuum and wash. Looks very good.”

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Thank you Abhinav!

“very excellent”

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Thanks, Gary!

“We ordered the black version for our new 2024 Kia Carnival and are extremely satisfied with them. The fit is perfect and complete. The customer service was outstanding and they arrived after notification of shipment. Hats off to Katie at Exactmats for handling our order! Reccomend them highly!!”

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We're so glad to hear that you're loving your new X-Edition mats, Gerry! Thank you for your review! We hope you enjoy :)

“I ordered from ExactMats to get straight cuts. I did not get straight cuts, that is a little disappointing.”

Helpful Report

Thank you for your review, Cindy. We're sorry to hear your cuts were not straight or even. That's definitely not normal and something we would love the opportunity to address. Unfortunately, we have not been able to reach you, but should you be interested in assistance, we welcome you to reach out to our Support Team at Support@Exactmats.com. They'll be able to assist in getting your issue resolved as quickly as possible. Thanks!

ExactMats is rated 4.8 based on 1,965 reviews