ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.78

4.8 Rating 2,036 Reviews

94 %

of reviewers recommend ExactMats

4.8

Based on 2,036 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ExactMats 5 star review on 18th March 2025

125

Anonymous

Anonymous // 01/01/2019

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“Great product, good fit (I just wish the front mats were a little higher to cover some more of the carpet), good price for custom mats.”

Helpful Report

Thank you for your feedback, Zachary! We sincerely appreciate it. We hope you enjoy your mats!

“great service, quality product”

Helpful Report

Thank you! We hope you enjoy.

“Perfect. My first set lasted 17 years, started turning yellow. I’d say I got my money’s worth.”

Helpful Report

Wow, 17 years of protection, how amazing! We're so glad to hear how much life you got out of your first set of ExactMats! Note: While our mats do not yellow on their own, damaging oils from asphalt, and the like, can cause staining. To prevent this, we offer maintenance suggestions for anyone looking to extend the life of their auto mats. Thanks again and have a great day!

“Love these mats because they are easy to clean and they fit perfectly.”

Helpful Report

Thanks, Kathy! We're so glad to hear it! Enjoy! :)

“I ordered mats for my new car. They were easy to install, fit perfectly, and look great. It adds to the look of the car and will spar the carpet.”

Helpful Report

Thanks, Morey! We're so glad you had a 5-star experience. Enjoy!

“The ordering process was very easy, the representative was informative and helpful. The mats arrived earlier than promised. They were easy to place in my car and the fit was spot on. They just wipe clean and I can see my mats and logo. I am very satisfied.”

Helpful Report

Thanks, Mary! We're so glad to hear it. Enjoy!

“My name is Tim not John and the Matt’s are good”

Helpful Report

Thanks, Tim!

“I was nervous about buying a vinyl table cover. However, the representative did a great job of talking me through the different options. It took a little longer than I expected, but it was worth the wait. My wife likes it, and that's what counts. Now we have terrific ding table protection.”

Helpful Report

Thanks for your review and 5-star rating! We're so glad we were able to assist and we hope you enjoy for years to come! Have a great day!

“I ordered the clear floor mats for my new Kia Sportage. They fit perfectly and stay in place and the fact that they are clear makes the floor still look elegant and clean. The weather has been very rainy in PA so I've tracked mud in and was able to wipe them clean easily. I'm getting ready to spring clean and am thinking of getting mats made for my cabinets. Definitely recommend this product!”

Helpful Report

Thanks, Laurie, for your review and 5-star rating! We're so glad we were able to assist and we hope you enjoy for years to come! Have a great day!

“These floor mats are EXACTLY What they promise to be:good cover for the floor of your vehicle!”

Helpful Report

Thanks, Andrew! We're so happy we were able to assist. Enjoy!

“Great fit great look period!! I’ve been a lifelong user of Weathertech but these are awesome.”

Helpful Report

Thanks, Dan! We're so happy to hear it!

“The mat is perfect! It has already saved my white desk top from being marred by kids markers. Plan to order more”

Helpful Report

Thanks, Patricia. We're so glad to hear it!

“very good mats at a very good price”

Helpful Report

Thanks for the review and 5-star rating! We're glad you were pleased with our service and product. Have a great day!

“1- delivery took for ever! 2- front mats were not precise size”

Helpful Report

Ami, Thank you for your review. We're so sorry to hear that your experience was not the best - that's certainly not what we want. It looks like you worked with our Support Team on the issue, but if you are still experiencing issues, we welcome you to reach out to them again for assistance. Thanks and have a great day!

“Perfection.. easy to use ordering system, perfect fit and no sticky paper to fight with. The drawer and cabinet interiors look great.”

Helpful Report

Thanks, Mary, for the 5-star review. We're so glad you love your new liners!

“Love it perfect fit great quality!!”

Helpful Report

Thank you, David!

“Great customer service. Great product”

Helpful Report

Thanks, Karen!

“Mats were perfect and look fantastic on all the cabinet shelves, worth the wait. Due to delays with their material supplier, mats took more than 7 days to be delivered after placing the order, and the "RainWater" option is not available as advertised on the website due to supplier chain issues. I placed the order on 02/06 and mats arrived on 02/24. At the time of the order, the only material available was the "Crystal" option and I was told it would take three months or so to get the "Rainwater" option. I also have to say that I wish the packaging was done differently. The mats were packaged rolled inside the boxes, so as soon as the mats arrived I had to extend them all over the floor so they would keep flat. It would be better to package them flat, I understand the larger mats need to be rolled but those are only a few. Just some feedback for your team. This is the picture of the packages as left by FedEx on my porch.”

Helpful Report

Thank you for the feedback, Veronica! We're sorry to hear your experienced some issues with ordering. Delays, while uncommon, are definitely not what we want and will be something we will continue to work to improve. In regards to flat shipping - while we'd love to ship all items flat (we do ship some smaller items flat), unfortunately, it's just not feasible at this time. Shipping flat is more pricey than standard shipping, so to keep our price point and shipping costs competitive, many of our products are rolled. That said, we'll absolutely forward your feedback!

“Perfectly fit. I ordered exact size and that is what came. Ordered the thickest size for my RV table. Laid down flat right away. Had to trim corners to fit, only needed a good pair of scissors ✂️ to do this”

Helpful Report

Thank you, John! We're glad you were able to make at-home modifications that worked for you! Enjoy!

“Clear mat was not square at all…. short on each by 1/4 of an inch paid good money…. For a mat that doesn’t fit like it should… (exact) this was for my dinning table.”

Helpful Report

Thanks for allowing us to resolve the issue with you, Ronald! We're glad we were able to assist.

ExactMats is rated 4.8 based on 2,036 reviews