ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,988 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,988 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love how precisely they fit in my car…and the sporty look of them !”

Helpful Report

Thanks for your feedback/review, and for rating us 5-stars. We're so glad you're enjoying your new, perfect-fitting, black replacement mats! :) Have a great day!

“High quality mats that fit perfectly. They were the 1st company that I saw that had custom all weather mats for my 2022 EQS 450+. Very satisfied for the price.”

Helpful Report

Thanks for your review and for your 5-star rating. We're so happy to hear you're enjoying your new, perfect-fitting all-season mats. Have a great day!

“Love them. I like the texture of them. They fit perfectly. Fast shipping. Easy to put in. No rubbery smell. I was worried that the mat will have rubber smell but it didn’t. I put them inside my car on that same day.”

Helpful Report

Thanks, Ania, for your review and for rating us 5-stars! We're so glad to hear you are enjoying your new mats. Thanks again!

“Looks and fits perfect.”

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Thanks, Andy! We're so glad to hear it. Enjoy!

“Mats fit great and are quality. Arrived very quickly.”

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Thanks so much, Spero. We're so happy to hear you had a great experience. And thanks for your 5-star rating! We hope you enjoy!

“They fit perfectly and love the look”

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We're so happy to hear it, Sal. Enjoy!

“Great fit !!!!!”

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Thanks for your review! We hope you enjoy!

“Exactly what I needed. Thank you”

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Thanks, Benjiman, for your 5-star rating + great review. We hope you enjoy!

“Perfect fit ! Got shipment on time.”

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Thanks so much, Richard! We're so glad you had da 5-star experience and that your mats fit perfectly. Enjoy!

“Really quality product and fantastic customer service!! We had an issue with our order but they took care of it quickly. Overall, very happy with our experience!”

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Thank you so much, Vivian, for your 5-star rating + review. We're so glad to hear you had a great experience. Thanks again! Enjoy!

“Fit right, no complaints”

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Thanks, Jonathan! We're happy to hear it.

“the right mat at the right price great service”

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We're so glad to hear it, Ken. Thanks for your review and for your 5-star rating. Enjoy!

“Love the product”

Helpful Report

Thanks so much, Elijah!

“Responded quickly to issues and replaced with newer ones that did not get rings from dishes sitting on them”

Helpful Report

Thanks for your review. We're so glad we were able to assist. Enjoy!

“If you just bought an EQS 450 or 580 these are the mats for you. They fit perfectly in the front, the back and the “trunk” area (with the seats up). The clear ones I purchased take the color of the mats underneath and you don’t know they are there. I have only had them for a week and I highly recommend them.”

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Thanks so much for your 5-star review. We're so happy to hear you love your new mats! Enjoy!

“Perfect Fit!!! Very classy look. I highly recommend.”

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We're so glad to hear it, Kimberly! Thanks so much for your review! :) Enjoy!

“This is my second order of Exactmats for a different vehicle and the fit/product is great!”

Helpful Report

Thanks, Amy, for your review, for rating us 5-stars, and for being a valued ExactMats customer! We're so glad you're enjoying your ExactMats! Thanks again!

“I'm glad I found out about these pre cut shelf liners. It was so easy and I got them in 4 days! Perfect fit and good customer service.”

Helpful Report

Thank you for your 5-star review! We're so glad to hear you love your new custom, clear, perfect-fitting shelf and drawer liners. Here's to clean shelves and drawers for years to come! Enjoy! :)

“I was a little disappointed in the quality and design of the mat. I was expecting a higher quality product. Also was expecting the driver's side mat to lock into place. I guess was looking for a product more similar to Weathertech.”

Helpful Report

Hi David, We're so sorry to hear your experience was not as great as it could have been. That's definitely not what we want, especially as customer satisfaction and producing quality products are our top priorities. We're not quite sure what the issue was with your order, as we have been unable to reach you (our Support Team reached out last week), but we can assure you that our products are of the highest quality (consistently rated 5-stars). Regardless of the issue, we'd like to look into it with you to see if there's anything we can do to help. When you have a spare moment, please contact us at support@exactmats.com so we may assist and resolve any issues you may be experiencing with your mat.

“Great company to deal with. Very customer friendly in an age where so many other companies take the consumer for granted. I highly recommend Exactmats.”

Helpful Report

Thanks so much, Robert! Customer satisfaction is definitely our top priority, so we're so glad to hear your experience was a great one. Thanks again! Enjoy your new mats!

ExactMats is rated 4.8 based on 1,988 reviews