ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,992 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,992 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Love Exact Mats! This is my third set.”

Helpful Report

Hooray! Thank you Gloria, for your kind review. Thanks for being a loyal EM customer. P.S., if you like our auto mats, you'll absolutely LOVE our Home & Office liners. Here's some info: https://www.exactmats.com/pages/about-exactmats-home-office

“Excellent product and fast shipping service. Will definitely buy again and I have referred others.”

Helpful Report

Thank you so much, NJ. We're so glad to hear you're happy with your purchase and experience. Enjoy your mats, have a great day, and stay safe!

“Excellent service and professional attitude.”

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Thank you so much, Shawn! Enjoy your order :)

“Nice product, Great fit!!”

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Thanks so much, Ronald! Enjoy your auto mats!

“Very Good Mats”

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Thanks, Grady!

“Really strong smell, so we could not use until they sat out several days. They were also folded in a box, so they had to be laid out flat to be able to wear them properly.”

Helpful Report

Hi Margaret. Thanks for your review! I just wanted to clarify that the scent you are smelling is 100% normal for vinyl products, however, not everyone is sensitive to the smell. The vinyl does something called off-gassing (something all plastics do). Every now and then we do hear from someone about the scent being powerful, but just like a new shower liner (also usually made from vinyl), those who are sensitive to the smell may need to air them out before use. I also wanted to assure you that your feedback has been forwarded to our production team in regards to your shields arriving folded. After laying out for a very short amount of time (laying them in the sun is one option), they should be usable. But if you run into any other issues, please feel free to give us a call. Your happiness is very important to us. Thanks!

“Excellent service. Full coverage face shields.”

Helpful Report

Thanks, Theresa! I'm glad you like your face shields!

“Got face shields for my whole family. Thanks so much!”

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Thanks, Jean! I'm so glad we were able to help. Stay safe!

“On the whole, the face shields are very comfortable to wear and the length is long enough for me. It's a bit short for my husband, who has larger features. There's a small amount of visual distortion, but not enough to worry me.”

Helpful Report

Hi Wendy. Thanks so much for your review! I'm sorry to hear the shield is a little short on your husband. We actually do offer a 10.5" long shield if your husband is in need of a longer option. :) Thanks again! Stay safe out there!

“very easy to put on, very lightweight, adjustable fit”

Helpful Report

Thanks so much, Liz! Enjoy!

“The face shield is too short and too narrow. Not really any protection at all. Shipping experience was good though.”

Helpful Report

Hi Dena, We've reached out to you via email to go over the issue. We actually offer a 10.5" version that may work better for you. Thanks!

“The product line is affordable and the customer service is outstanding!”

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Thanks so much, Ellen! We're glad you love your face shields. Stay safe!

“I have been asked by so many where I got the face shield.. Then my husband told me it was on the front of the mask.. Resolved allot of problems! I love this shield... Have given your name to many people..Hope you do a big business.. Martha Bartosh”

Helpful Report

Thank you so much! We're so glad you love your shields! If you like our shields, you'll want to keep an eye on our website as we add new and exciting products. Have a great day! Stay safe.

“Face shield are light comfortable and great design...”

Helpful Report

Thanks, Wesley! We're so glad you're able to stay safe out there, while still being comfortable. :) Enjoy your face shield!

“Mats fit perfectly. Beautiful product!”

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Thanks, John! We're so glad you love your mats! :)

“I like the face shield. It's comfortable, and I can see well through it. The price is reasonable and the quality excellent. The entire experience with Exactmats went smoothly.”

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Thanks so much! We're so glad we were able to help. Enjoy your face shield and stay safe out there!

“Over the past 10 years I have purchased Exactmats for 7 different vehicles and have been extremely happy with the fit and quality everytime! Obviously why I keep coming back 😄”

Helpful Report

Hi Tawnie, Thank you so much for your review. We're so glad we've been able to help keep your vehicle looking new and staying clean for 7 different vehicles. Thanks again so much! Enjoy your ExactMats, and don't forget - we offer many more products now too, including custom and clear shelf and drawer liners (just send us the measurements and we'll do the work for you) and PPE. Have a great day!

“Thanks for shipping the masks so fast. I had my order in 3 days. The masks worked great for what I needed it for.”

Helpful Report

Thanks for the great review! We're so glad you love the face shields and that you're happy with your order. :) Enjoy and stay safe!

“Luv them excellent fitting mats”

Helpful Report

Thank you so much, Donna! Enjoy your mats!

“Ordering was very easy online. I got exactly what I ordered in a very timely manner. I have owned two sets of these mats. I got a new BMW and wanted the protection of the mats. Weather Tech did not have exact mats for my new car. Ordering was very complicated on that site. I'm happy I went with my old reliable company!”

Helpful Report

Thank you so much for this review. We're so glad you're happy with your new clear, perfect-fitting ExactMats. Thanks again - enjoy!

ExactMats is rated 4.8 based on 1,992 reviews