ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,993 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,993 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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ExactMats 5 star review on 23rd October 2024

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect as usual. Have them in all my vehicles”

Helpful Report

Thanks, Carol, for your continued support and loyalty!

“Mats were delivered on time. I got the X-Mat (black), they fit perfectly and blend right into the interior you can not tell that they are an overlay on the OME mats, thanks !”

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Thank you, Devon! We are glad to hear you are satisfied with our new X-Mat product!

“Mats were delivered fast and fit perfectly.”

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We are glad to hear you are satisfied, thank you!

“Quick delivery and exactly what I ordered. Smooth purchase”

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Thank you, Ben, for the feedback! We always aim to ship orders in 24 to 48 hours after placement.

“Perfect fit. I particularly like the rolled-up sides to prevent dirt … from getting to carpet below.”

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Thanks for the feedback, Rodney. We are glad to hear you are satisfied!

“Very good and fit well”

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Thanks for the feedback, Frank!

“Mats look great! Thanks!”

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Glad to hear it, Carl!

“Brian was very helpful in helping me decide to trying the new black mats. Since I have black carpet in my new car, I love them! Will continue to buy from Exactmats.”

Helpful Report

Thank you! I was the one who helped you and I am glad to hear that you are satisfied!

“This is my 3rd set of mats (all for different cars.) I highly recommend this great product!”

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Thank you, Julie, for your kind words!

“Exactmats webpage made it very easy to order. Ordered my mats and received them very quickly. The mats fit my car perfect.”

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Thank you for your feedback, Harold!

“They fit perfect shipment was on time. Everything went perfect”

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Thanks, Corey!

“I love the clear mats! They fit great and my car is so easy to clean, even after taking the dogs for a ride! Thank you!”

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Thank you!

“Perfect fit, easy to install and shipping from the factory are fast but when it arrived to my local UPS warehouse 2 miles from where I leave, instead of ups deliver to me it subsidize to USPS for delivery”

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Thank you for the feedback!

“Mats fit perfect in the front and the back providing the protection needed for the original mats from the manufacturer. They look GREAT in the vehicle.”

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Thank you for the review, Walt!

“I ordered these clear mats for my 2020 Lincoln Aviator. They are a perfect fit.”

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Thanks for the empowering feedback, Jeanette! We really appreciate it

“Excellent product. Had/have them on last two vehicles purchased. Tried to order (online) new mats as soon as new car delivered. Had difficulty using online order system. Had to call company to make the purchase. Other than this ordering "hiccup", everything super.”

Helpful Report

Thank you for the constructive feedback, David! We are always looking to improve our customers' online experience

“Love the product! It is the first thing I buy after purchasing a new car. Couldn’t be happier with the quality.”

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Thank you for your kind words, Carlo!

“Was unable to order online. Bought Lloyds matts instead.”

Helpful Report

We're so sorry you were having difficulty placing your order online. This is definitely not what we want. Given that each computer, and their associated settings, are different, we are not sure what caused your issue in this case. However, in the future, we welcome you to reach out to our customer service team via phone or email for assistance so that we may troubleshoot and assist in placing your order. Thanks so much!

“20 year customer. Every vehicle I purchase immediately is equipped with Exactmats. I have never been disappointed with the product. Shipping is fast. I will continue as a customer.”

Helpful Report

Thank you, Roger, for the detailed feedback. We are always happy to hear from a loyal customer of your caliber

“Always prompt service and the mats keep the car looking like new. This is our fifth set and we will be back when it’s time for a new car again.”

Helpful Report

Always glad to hear from a loyal customer. Thank you for the review, Charlotte!

ExactMats is rated 4.8 based on 1,993 reviews