ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,985 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,985 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Write Your review

Tell us how ExactMats made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your mats are absolutely beautiful, it adds style and class to my car. Also fits perfectly, just like the name ExactMats. Thank you”

Helpful Report

Thank you so much! We sincerely appreciate it. Enjoy!

“Great. Fit better than my original custom mats. First impression, the Exactmats were too big. Tried them and "lo and behold", they were great. Go USA!”

Helpful Report

Thank you, Elaine!

“Love the concept for my kitchen table . The mat stays in place. No more tablecloths!”

Helpful Report

Thanks, Deborah! So glad you love the mats! Enjoy :)

“Upgraded my vehicle”

Helpful Report

Thank you, George!

“I've bought many sets from ExactMats over the years and have always been more than satisfied with their products so if you're looking for something to protect your car, truck or SUV factory mats then I would highly recommend EactMats.”

ExactMats 5 star review on 21st September 2023

Helpful Report

Thanks, Michael, for trusting us to protect your vehicles!

“Excellent service and quick delivery for non-standard mats (as usual).”

Helpful Report

Thank you, John!

“arrived on time, good quality.”

Helpful Report

Thanks, Dennis!

“I am pleased with the fit of the driver side car mat and the second row of my SUV. I was hoping the front passenger car mat would cover more of that area. The top of that area is unprotected.”

Helpful Report

Thanks, Ken, for your review. We're glad you like your new mats. Our mats are made to perfectly fit the shape/size of your vehicle's OEM mats, made by the vehicle manufacturer, allowing for a minimalistic design aesthetic. If you are not using an OEM mat, this could account for minor fitment differences. Of course, if that's not the issue, and your mats are still not fitting perfectly, we welcome you to reach out to our Support Team for assistance. After all, we're here to help! Thanks and have a great day!

“The mats are great. They fit perfectly, and I am very satisfied with the product. Ordering them was easy, and they arrived in a very reasonable length of time.”

Helpful Report

Thank you, David!

“This is the the 5th or 6th set I have ordered and obviously very satisfied with the fit a quality.”

Helpful Report

Thank you, Diana, for your continued trust in ExactMats to protect your vehicles!

“I liked the exact fit and product quality, especially the backing for secure holding. I felt the price was too high for the product when compared to similar products.”

Helpful Report

Thank you for your review, Timothy!

“The mats are great. When we received them the middle row mat was missing, we notified them and missing mat was sent to us quickly.”

Helpful Report

Thanks, Bridget! We hope you enjoy!

“The mats looks good and fits it my car.”

Helpful Report

Thanks, Rose! Looks great!

“Great fit!!”

Helpful Report

Thanks, Carlton! Enjoy :)

“I initially had some issues whereby the mats were sliding and not staying in place. The Service team at Exactmats reached out immediately and provided some clips to hold them in place. It appears that this issue has been solved and the service by Katie was truly amazing!!”

Helpful Report

Thank you, Mike! We're happy we were able to resolve the issue. Enjoy!

“I absolutely love these mats! They fit in with the look of my stinger perfectly! It's hard to believe but u have had so many compliments on these mats! You were out of the clear and I was a little disappointed on ordering the black!! Soooooo glad you were out!!!”

Helpful Report

Thank you, Cheryl! We're so glad to hear you love your new mats!

“The material is not worth the money. Not the quality I was hoping for.”

Helpful Report

Hi Catherine, We're so sorry to hear your experience was not ideal. That's certainly not what we want! It looks like you spoke with our Support Team already, who mentioned that (per our chart) the material selected was not the best for your specific use-case. For this order, you selected one of our thinner materials, which is not meant for a table cover (instead, we recommend 80Mil). Should you be interested in re-placing the order in the suggested material, we would be happy to help! Just let our Support Team know and we'll do what we can to assist! Thanks and have a great day.

“The mat didn't come remotely close to fitting on the driver's side. I could have done just as well with a cheap map from an auto parts store.”

Helpful Report

Hi, Kim. Thanks for your review! We're so sorry the mat didn't fit as expected. That's definitely not what we want. In cases like this, we are usually able to assist. If you have not already, please reach out to our Support Team for assistance - Support@Exactmats.com Thanks!

“It works as expected. It's on my wooden desktop and protects it. I don't think I would use one on a kitchen table. I don't think it would be easy to keep clean.”

Helpful Report

Thanks for your review! We're glad you enjoy your new surface protection. Please keep in mind that our mats are very easy to keep clean and has been used by thousands of customers to protect their tables. Simple soap and water usually does the trick! :)

“Mats were great and was very happy with them. Received quickly.”

Helpful Report

Thank you, Janet! We hope you enjoy!

ExactMats is rated 4.8 based on 1,985 reviews