ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,988 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,988 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect fit and easy to clean”

Helpful Report

We're so glad to hear it, Robert. Oh and here's a quick tip regarding cleaning: we recommend using soap and water to clean your mats. You will not want to use anything with solvents or ammonia. :) Thanks again! Enjoy!

“A perfect fit for my 2022 Hyundai Tucson Hybrid for both the front and back.”

Helpful Report

Thanks for your great review! We're happy to hear you love your new mats. Enjoy!

“excelent just what I needed”

Helpful Report

We're so glad to hear it. Thanks Jaime!

“Fits perfect, just thought they were a little more sturdy than they are.”

Helpful Report

Hi Joshua, We're so glad to hear they fit perfectly, but we're so sorry to hear you did not have a 5-star experience! That's definitely not what we want. That said, our mats are extremely sturdy and durable, but if you have any specific issues or feedback on the product, we'd like to learn more. Please feel free to contact our support team at support@exactmats.com. Thanks and have a great day.

“Hi all Overall I'm very happy with the service and quality of Exactmats I Had a question, left a message and got a call back in a timely manner, the mats arrived earlier than expected which was a bonus! Highly recommended!”

Helpful Report

Hi! As a customer-centric company, it's always great to hear about our customers' experiences, so thank you very much for your reivew and 5-star rating. We sincerely appreciate it. We hope you enjoy your order! Have a great day.

“I was unsure about the cut of the mat being for AWD or RWD, and the company was very good to send me a schematic showing the layout of the mat for each in my car...so making a decision was much easier and when the mats came, exactly as should be...no returning...plus, I love the look of them in my car. Thank you.”

Helpful Report

Thanks so much for your review, and for rating us 5-stars. We're so glad to hear you are loving your brand new, perfect-fitting floor mats! :) Here's to keeping your vehicle protected and clean for years to come! Enjoy and have a great day!

“This is the second vehicle that I have purchased these mats for. I’m beyond satisfied with them. The fit perfect and just give off the right look that I was looking for. Definitely recommend them.”

Helpful Report

Thanks so much for rating us 5-stars and for your excellent review! We're so glad you love your mats. Have a great day!

“The most cooperative and friendly customer service experience I've ever had.”

Helpful Report

We're so glad to hear it, Damon! Thank you so much. Enjoy!

“Super fast shipping and mats fit perfectly. Love them. Thank you”

Helpful Report

Thanks so much, Jessica, for your review and for rating us 5-stars! We're glad you love your mats. Enjoy! :)

“I received my mats for my new car and they are perfect, waiting for a sale so I can order one for the drunk”

ExactMats 5 star review on 25th January 2022

Helpful Report

Thanks, Debra, for your review and for rating us 5 stars. Your mat looks great! Have a great day!

“My 4th purchase of the Exactmats. The mats become hard to clean after several years & the new mats look better. Great mats.”

Helpful Report

Thank you so much, Atsushi, for rating us 5-stars. We're so glad you love your new and improved mats! TIP: To ensure your newest mats stay free and clear grime and oils, we suggest cleaning your mats monthly (or more). We recommend using soap and water, or other household cleaners that are free and clear of solvents and ammonia. We hope this helps! :)

“I really like exact because it really fit to my car exactly and your customer service are courteous and vey helpful and answer by call asap”

Helpful Report

Thank you so much for your kind review! We're so glad you had a wonderful experience. Enjoy your mats! :)

“Love exact mats. We’ve purchased them for every car we’ve bought over the last 20 years.”

Helpful Report

Thank you so much, Kelly, for not only rating us 5 stars, but also for considering us your trusted auto mat brand for the last 20 years. We're so glad we've been able to assist you with your vehicle protection needs for so long. Thanks again, Kelly. Enjoy and have a great day!

“I love the clean look in my SUV cargo area! Seems to be staying in place too. Thanks so much!”

Helpful Report

Thanks so much, Edith! We're so glad you're happy with your new auto mat. Here's to enjoying a well-protected cargo area for years to come! :) Enjoy!

“Precise fit and unique appearance.”

Helpful Report

Hi Barry, Thanks so much for your excellent review, and for rating us 5-stars! We hope you enjoy your order :) Have a great day!

“I was searching for a trunk mat for my Nissan Leaf. Many of your competitors did not have a mat which would accommodate my Bose Acoustic Wave unit installed in the trunk area. Your company had the exact mat and with a great "Black Friday" price. Upon receiving the mat, it did not fit correctly. Your Customer Service Rep stepped up, solved the problem, and shipped a correct mat at no charge. The mat fit and I am thrilled. I will recommend your company to friends, family, and associates.”

Helpful Report

Thank you for your kind review, Joel. We're so glad we were able to get the perfect mat for your vehicle. Thanks again! Enjoy and have a great day! :)

“Excellent mat. Very happy with the fit and look.”

Helpful Report

Thanks, Jerry, for your kind review and for rating us 5-stars! We're so happy to hear you had a great experience and that you love your mats. Here's to a cleaner vehicle for years to come! Enjoy! :)

“Thank you for all the help! I’ve been getting the exactmats for many years.”

Helpful Report

Thank you so much, Monica! We're so glad to hear you love your mats and are glad we will be able to help protect your vehicle for years to come. Enjoy!

“Excellent quality mats. Looks very stylish. Very happy with purchase.”

Helpful Report

Thank you so much, Sammy, for rating us 5-stars! We're so glad you love your mats. Enjoy!

“Customer service is exemplary. This is a company that truly cares about its product and customer satisfaction. The product itself fits perfectly as advertised and the quality will last for decades.”

Helpful Report

Thank you so much for rating us 5-stars, Jorge! We're so glad to have been able to assist and to hear you had a wonderful experience. It's great to hear that you love your mats, too. Have a great day!

ExactMats is rated 4.8 based on 1,988 reviews