ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,993 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,993 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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ExactMats 5 star review on 23rd October 2024

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a driver's side floor mat for a 2015 Prius. Perfect fit! Mat received within 5 days of order.”

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Thanks, Alfonso!

“best clear floor mats”

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Thank you for your kind words, John!

“This is my second set of the mats. I was very pleased with the set I put in our other car I got a set for our new car. Easy to clean and they let the look of the carpet mats show through.”

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Thank you for the detailed feedback, we really appreciate it!

“Got the black protective mats and am very pleased. Good quality and look very nice.”

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It's great to hear some positive feedback on our new black material, John, thank you!

“They fit my Jaguar mats! Thank you.”

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Thank you for the great feedback, Long!

“This is the second set of mats that I own. My first pair lasted 13 years and only got rid of them because I sold my old vehicle.”

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Thank you for the amazing review, Rita. Here's to this next set lasting another 13 years!

“Ordering was easy. Mats arrived quickly. They fit perfectly. Thank you!”

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Thank you, Irene!

“Easy to order. Speedy shipping. Fits perfect!”

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Thank you for the great feedback!

“My first order was perfect fit. My second order for Mercedes GLC has one rear wider and I would cut to fit.”

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Thanks for the feedback, Makbib! If for some reason you need us to send you a better fitting rear mat, we will be more than happy to re-procure the measurements of your vehicle and send you a new set of mats

“All the mats fit perfectly for my 2018 Buick Encore, front, back and cargo floor. I am very pleased.”

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Thank you for the detailed feedback, Sandra!

“Love the mats”

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Thanks, Crystal!

“Perfect fit and look”

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Glad to hear it, Branden, thanks!

“I was very pleased with the mats. They arrived promptly and fit my car perfectly. Thank you.”

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Glad to hear it, thank you for the review!

“There r a few mats that do not fit properly in one car. The Mats in the other car r perfect”

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Hi Lawrence, I am happy that we were able to get this issue resolved by sending you the correct mats. Thanks again!

“I bought a set for my 2019 MB C-300 & they are absolutely perfect!!!”

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Thank you, Tramisha, for your kind words!

“New mats in a new car. So far so good. Very happy with the mats.”

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Glad to hear it! Thank you!

“Good product. Our third set for three different vehicles.”

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We are happy to hear that you are satisfied with our product! Thank you for the review!

“The mats fit my 2020 GS350 perfectly. This is a great product!!!”

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Thanks for the review and the feedback!

“I love these mats and have used them for years in every vehicle!”

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Thanks for the review, Cantina! It's always great to hear from a loyal customer!

“I purchased a set of your “exact mats” as a Christmas present for my wife’s Cadillac to save the carpeted floor mats from being damaged or getting dirty from dirty shoes etc... Once I received these in the mail (very fast shipping) I was immediately disappointed in seeing that these mats are nothing more than plastic office flooring one would use to set a rolling office chair on or a desk to keep from indenting the carpet in an office setting (which I have under my desk at work!) these are not something I would choose to put in a nice vehicle and DEFINITELY not something for someone to give as a gift at Christmas time. If I had any idea that I’d be getting something as ridiculous as cut office flooring than I would’ve saved myself the aggravation and DEFINITELY purchased something much nicer. I literally can not be more disappointed.”

Helpful Report

Hi Greg, I am sorry to hear you are dissatisfied with our product. If you are not happy with our product, you can return it as we have a 30-day money-back guarantee on all our products. If this interests you, please email support@exactmats.com for further instruction. Have a great day, Ben Reimers Director of Customer Support

ExactMats is rated 4.8 based on 1,993 reviews