ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,989 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Write Your review

Tell us how ExactMats made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello exactmats, I just wanted to say I have been dealing with Ben he was very prompt about getting back to me about my mats that did not have holes in them for my car I believe he went above and beyond to make me happy I think is a great asset to your company and I appreciate his professionalism”

Helpful Report

Thanks so much, Matt! We've forwarded your nice note to Ben. He's happy he was able to assist! Thanks again!

“They fit well and are exactly what I was looking for.”

Helpful Report

That's so great to hear. Thank you so much!

“Loved how they fit in my car”

Helpful Report

Thanks so much for your review, Jill! We're so glad you love them!

“This is my second purchase. The mats fit perfectly. I have referred several friends since my last purchase and they have all ordered. The mats arrive exactly as stated. Very pleased!”

Helpful Report

Thanks so much! Enjoy your mats!

“Wish you had 10 stars to select from. You have earned every one them. I have used your Exact Mats in my vehicles for years and have been 100% satisfied with them. Some yellowing may occur from a chemical in asphalt after some use but with your advice to clean them once a month to help in correcting this is very much appreciated. A great product from a fantastic good for their word company to back them up. Very difficult to find a firm that fits this description these days. I highly recommend these beautiful mats. Makes any vehicle look better while protecting the carpet. The best customer service. Thanks to all at Exact Mats for producing the greatest product.”

Helpful Report

Wow, Don! First, thanks for being a long-time customer. Second, thank you so much for your amazing review. We're so glad we've been able to aid you in keeping each of your vehicle's clean and damage-free. We hope you enjoy this order just as much as you have previous orders!

“Love the mats”

Helpful Report

We're so glad to hear it. Enjoy your mats!

“I am pleased with the mats. I recommend these mats.”

Helpful Report

Thank you, James! Enjoy your mats!

“Excellent exact fir for my car. Love that I won't be getting my light beige mats dirty any longer. Good quality. Hopefully they will last and not turn yellow !!!!”

Helpful Report

Thank you so much! We're so glad to hear it. Enjoy your mats and have a great day!

“Great customer service and quick delivery”

ExactMats 5 star review on 2nd April 2021

Helpful Report

Thanks so much! They look amazing in your Lexus! Enjoy!

“Awesome product! This is our 4th purchase and have recommended to numerous others.”

Helpful Report

Wow, Delilah! Thank you so much for your kind review! Here's to keeping your next 4 vehicles clean and damage-free Have a great day!

“These have to be the best mats a person could buy. They fit our new Hyundai Palisade perfectly, and are beautiful and heavy-duty. There was a small issue with the fit of one of the mats due to not having captain's chairs in our vehicle (we opted for the bench seat), but Exactmats sent us the new, perfectly fitted one promptly and at no charge. I had used Exactmats in a previous car (Honda Accord), and would never consider anything else. I feel their prices are very reasonable for what they offer. They are "exact" mats, for sure. Look no further! You've come to the right place for what you need.”

Helpful Report

Wow, thank you so much for your review. We're so glad we were able to assist! We'd love to see some photos if you'd like to add them to your review. Thanks again! Enjoy your mats, and have a great day!

“These are the absolute best mats. We've ordered three times, and just recommended to a friend who will be ordering. The customer service is outstaning -- called us for confirmation of our addresses and shipped out the next day so we'd have when we picked up our new car. Recommend HIGHLY.”

Helpful Report

Thank you so much, Helen! Enjoy your mats and have a fantastic day!

“I have Exactmats in all my cars and they fit perfectly and since they’re clear, the manufacturers’ mats stay in great condition.”

Helpful Report

Thank you so much, Martin! Enjoy!

“Have purchased Exact Mats in the past & was very pleased with their products & pricing so with my new car purchased again & was again very pleased with the product, pricing & quick delivery.”

Helpful Report

Thank you very much. We're glad you love the product! Enjoy and have a great day!

“What a great product! Perfect fit and doesn't move!!!! Will buy from here again!”

Helpful Report

Thank you so much, Wendy!

“Perfect fit, very durable product front and back mats. And they stay where you put them on the floor, so very safe.”

Helpful Report

Thank you so much, Joe! Enjoy!

“The ExactMats are perfect for my vehicle. I choose the black mats to match in interior. They fit "exactly" and I am very pleased. I will soon order sets for my other cars.”

Helpful Report

Thanks so much! We're so glad to hear it. Enjoy your new mats!

“Excellent quality and appearance”

Helpful Report

Thanks, Jim, for rating us 5 stars. We hope you're enjoying your order. Have a great day!

“I love my Mats and they where the perfect match for my car . They have the best customer service and I got them within days . Thank you!!!”

Helpful Report

Thank you so much, Xochil! We're so glad to hear it. BTW: If you're looking to expand your surface protection outside of the vehicle, make sure to also check out our Home & Office liners. They're completely custom, clear, and fit perfectly! Enjoy!

“The black mats are an improvement over past options in my opinion. They go quite well in the new nightshade version of my new vehicle. Very pleased this far.”

Helpful Report

So glad you like them, Paul! Enjoy!

ExactMats is rated 4.8 based on 1,989 reviews