ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,993 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,993 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Write Your review

Tell us how ExactMats made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ExactMats 5 star review on 23rd October 2024

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been using these mats for years and am always very satisfied with the quality, durability and perfect fits. the mats keep the carpet mats looking brand spanking new! and their customer service is top notch, as well.”

Helpful Report

Hi Paul! Thanks for your kind words. Keep your mats looking new is one of our primary goals.

“We had these mats in our previous car and loved them! Car was 10 years old when we sold it and the mats still looked new thanks to Exactmats. Wouldn’t trust our new car to anything less! They wipe clean so easily, and the clear vinyl doesn’t take away from the car’s interior. Thank you for a great product!”

Helpful Report

Wow! Thank you for the detailed review, Sheila! We stand by maintaining the true value of your vehicle.

“Fit was perfect ....”

Helpful Report

Thank You, Barbara!

“Fit perfectly, not too buckle. Great to have them.”

Helpful Report

Glad to hear it!

“Great product”

Helpful Report

Thanks!

“Perfect fit!”

Helpful Report

Thank You!

“Arrived on time, fit well.”

Helpful Report

Thanks Tom! Glad to hear it.

“Good weight, clear as advertised, but not quite exact as advertised, thus 4 vs 5 stars.”

Helpful Report

Thank You for the feedback. If you want, we can further discuss the fitment of your mats by having you email info@exactmats.com. If you are having a fitment issue, we would like to get the issue rectified ASAP.

“Great customer service, answered all questions promptly, when I emailed on weekend, received response. Car mats are Awesome, affordable and visually attractive in car. 5 star business for sure!!!”

Helpful Report

Thank You Cennie! This review means a lot to me personally. I and the rest of us at ExactMats are always keeping our noses to the grindstone.

“Exactmats went above and beyond to get the correct size for my vehicle.”

Helpful Report

We're so glad we were able to help, Bryan. Thank you!

“I like the mats, if one thing I would like to add to them would be some holes to fasten them”

Helpful Report

Hello, I see you purchased mats for the 2019 Honda Pilot. This vehicle's carpet mats are secured with a twist n' lock mechanism instead of hooks. Due to this fact, holes added to the Exactmat would not prove to be beneficial. However, we include 2 clips in every order of ExactMats as an optional means to further secure your ExactMats to your carpet mat. If you need additional clips, please email support@exactmats.com and we will send you some complimentary extra clips ASAP Have a great day

“I've been purchasing Exactmats for many years and this a great company and a great product!”

Helpful Report

Thanks, John! It's always great to hear from such a loyal customer.

Thank You, John!

“The ExactMats fit perfectly in my 'new to me' , 2016 Toyota Camry LE! I am so glad I found this offer, the Mats protect my carpet and still my beautiful carpet are visible. Thank you!”

Helpful Report

HI Catherine, thank you for your feedback and welcome to ExactMats!

“Fit vehicle perfectly! Love them. Thank you”

Helpful Report

Glad to hear it!

“Great quality and quick shipping”

Helpful Report

Thank You!

“Great product, easy to install and a perfect fit.”

Helpful Report

Thanks for the feedback William!

“mats were not the right size for the f150,nowhere near large enough I ended up using them in another vehicle,my wifes Taurus.”

Helpful Report

Hi Billy, Our Exactmats are primarily intended to be placed over the existing OEM Carpet mats in vehicles. That considered, the measurements are derived directly from each carpet mat meaning the Exactmats dimensions and Carpet mat dimensions should be the same. I know the OEM carpet mats in the front of an F-150 are smaller compared to the average carpet mat. Accordingly, did you purchase these exactmats to replace the mats that pre-existed in your truck or did you purchase them to be placed over your existing carpet mats? If the latter is true, and the mats are too small in comparison to the carpet mats, please let us know so we can rectify the issue ASAP. If you purchased these Exactmats to replace the pre-exisitng mats in the vehicle, then I am afraid they may be perceived as too small because the OEM Carpet mats in the 1st row of an F-150 are small in nature. Either way, your feedback would be greatly appreciated

“Really nice Mats very good Quality”

Helpful Report

Thanks for the review Sheldon!

“Excellent customer service and excellent clear mats they fits in my Toyota Prius plug-in.”

Helpful Report

“Great customer service and response time. Product arrived quickly and well packaged.”

Helpful Report

Thank You, Joseph, for your review! It means a lot to me considering I, Ben, was the one working with you. Let me know if you ever need anything else.

ExactMats is rated 4.8 based on 1,993 reviews