ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,987 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,987 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Honored warranty as mats turned yellow. Received new very quickly and efficiently. Thank you.”

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Thank you for your feedback and review. We're glad we were able to assist!

“It is a perfect fitting to my car. Thank you”

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Thanks, LoAn! We're happy to hear it!

“We received our car mats and are very pleased!”

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Thanks Vicki! We're so happy you love your new car mats!

“The mat fits perfectly. Thanks. I have already recommended you to a friend.”

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Thank you for your 5-star review. We're so happy you love your new mats. Thanks for recommending us to a friend, too! We appreciate it :) Enjoy!

“Arrived quickly and fits our vehicle perfectly. Great quality for the price.”

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Thank you, Kathy, for your review and for rating your experience 5 stars. We're so happy to hear you love your new, perfect-fitting automotive floormats! Enjoy!

“Perfect fit.”

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We're so glad to hear it, Juan! Enjoy! :)

“Awesome service! Awesome products! I have been buying clear mats from this company since 2006 and have always received excellent service!”

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Thank you, Collin, for your continued trust in ExactMats to help keep your vehicle clean and damage-free. We're so glad you found us! We hope you enjoy this mat set as much as your last set!

“A great experience! Professional, very personable, and excellent customer service! Purchased front floor mats for a Toyota, Corolla...a good product at a reasonable price.”

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Thank you for your 5-star review! We're so glad you had a great experience and that you love your new mats for your Toyota. Here's to a cleaner vehicle for years to come!

“I would have loved to see a "catch rim" around the edge to keep in debris. That way when you empty it all stays inside.... The Clear color I like and they fit very well. gail”

Helpful Report

Thanks for your feedback, Gail. We will definitely forward your feedback. Enjoy!

“I was surprised it only took 5 minutes to lay down the front mats, the back mat, and the truck bed mat. They are made just for my truck, so they fit quickly into place. They are sturdy but nice looking also. Very pleased!”

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Thank you so much, Dawn. We're so glad you're happy with your new mats. Here's to keeping your vehicle clean and damage-free for years to come!

“The entire experience was great. Mats fit perfectly. Very happy customer.”

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Thank you, Lawrence, for your review and for rating us 5-stars. We're so happy you had a great experience! Enjoy!

“Very nice fit. Liked very much the service too. Thank you!”

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Thanks, Carmen. We're so glad to hear it! We hope you enjoy!

“The experience with ExactMats couldn't have been smoother. Also love the "non-slip" nature of the material used.”

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Thank you so much for your 5-star review. We're so happy you love your new liners. Here's to damage-free shelves and drawers for years to come!

“My Exact Clear Mats are awesome and I’m so happy I found the company. Katie explained what I was looking for because all I knew was I just wanted very nice mats to showcase my mats and ExactMats gave me what I was looking for. I’m so happy that I met Katie and very thankful for her better half for doing all the heavy lifting. Thank you ExactMats!!!”

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Thank you for your feedback, Angela! We're so glad Katie was able to assist you and that you had a 5-star experience. Enjoy!

“Wonderful product - looks great in our car and came quickly with shipping. When we reached out to customer service re: an issue, they were not only quick to respond - they were extremely helpful. I would 100 buy from ExactMats again and would recommend them to anyone!”

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Thank you so much, Gabby! We're so glad to hear that you had a 5-star experience!

“The mats were delivered quickly, fit perfectly and look great!!”

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Thank you, Michael! We're so glad to hear you had a 5-star experience. Enjoy!

“Mats fit perfectly, did not receive both mats at the same time, passenger mat was for a different vehicle. Text the support line explained the situation and sent them a picture of the discrepancy, they sent and I received in 3 days the correct mat very satisfied. Again mats fit perfectly.”

Helpful Report

Thank you, Gary, for your honest review. We're so sorry to hear your first order wasn't completely correct, but we're glad we were able to resolve the issue in a timely manner. Thanks again! We hope you're enjoying your order!

“The mats are good. Recently received them but they fit well.”

Helpful Report

Hi Danny, We're so glad you like your order but noticed you rated us 3 stars. We'd love to know what could have made your experience a better one, so our Customer Service team has reached out to you via email. If you had any issues with your order, they will also be able to assist.

“Easy, fast and reliable!”

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Thank you, Lorena! We're so happy to hear you had a 5-star experience. Enjoy!

“We are genuinely happy with the ExactMats Drawer and Shelf Liners from their Home and Office lines. It was very easy to install and the thickness and smell of the shelf liners were great. Not to mention their customer service was excellent and their prompt shipping was timely. I strongly recommend this company and would definitely come back to order some more.”

Helpful Report

Thank you very much for your review. We're so glad you had a 5-star experience purchasing your custom shelf & drawer liners (ExactMats Home & Office). We look forward to assisting you again in the future. Enjoy!

ExactMats is rated 4.8 based on 1,987 reviews