ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,986 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ExactMats is the #1 place for clear plastic mats. Having made a mistake with my original order, Katie in Customer Service was extremely helpful in fixing my problem and facilitating a replacement mat. The quality of the mats are exceptional. Thanks for the quality mats and exceptional customer service.”

Helpful Report

Thank you for your review and for trusting us to assist. We're so glad to hear that you had a great experience, too. Enjoy!

“We were trying to find a protective clear mat for a new TV console and found no one made the exact size of the console. The Exactmat covering was a perfect fit, looks clear and sharp, came in one week and was reasonably priced. I would recommend this to anyone!”

Helpful Report

What a great use-case! We're so glad to hear our mat is perfectly (and clearly) protecting your TV console! Thanks for sharing!

“Love it, will have to see how long it lasts”

Helpful Report

Thanks, Annette! We hope you enjoy for years and years!

“totally happy with my purchase. fits well & looks good.”

Helpful Report

Thank you, Edward! We're happy to hear it!

“Perfect fit and quality.”

Helpful Report

Thanks, Ester! We're so glad you had a 5-star experience. :)

“We bought an ExactMat to cover a hope chest we use as our living room coffee table. Since it's an antique, we wanted to protect it without just covering it up. The ExactMat does exactly what we need it to do. It protects the wood, prevents damage, cushions from blows, allows the natural wood to shine through, and looks nice! Ours was a couple of centimeters off on one side, but we have it on an antique and homemade piece of furniture so the minuscule amount of space on one side not being covered isn't a dealbreaker for us. Highly recommend these mats for covering any piece of furniture you want to protect! Easy to order, easy to use, doesn't slide around, doesn't "stick" (which might cause damage to wood surfaces), and no assembly required! How can it get any easier than that?”

Helpful Report

We're so glad to hear you're loving your new Antique protector, Katrina. We hope you enjoy for years to come!

“Excellent mats and customer service was awesome. Our first batch had a defect. When I called customer service and sent them the pictures , they replaced both table mats for free . Customer service responded within 4 hrs when we sent them the email . I am very impressed with the quality of the mats . I would highly recommend these mats for the dinning tables . I am planning to buy the shelf liners for my bath rooms .”

Helpful Report

We're happy we were able to assist, Prathima. We hope you enjoy your replacement order!

“Katie was on the mark keeping me informed when the out-of-stock product that I wanted would be in. I wish I had something else to cover. The Riverstone finish transformed my scratched surface into a new desktop where monitors and docking station remain in place.”

Helpful Report

We're so glad Katie was able to assist! If you're ever looking for more surface protection for things like drawers, shelves, and cabinets, or anything else, we're here to help. Enjoy!

“Exact fit, arrived on time, exactly as advertised. Great quality”

Helpful Report

Thank you, Bill!

“The 47" Round matt was perfect for our table and it arrived very quickly! Initially, we just wanted to protect the hand-painted surface when doing puzzles, but we liked it so much, we are using it all the time. It's easy to clean and it's perfect for the job.”

Helpful Report

We're so glad to hear how much you love your new 47" round mat for your puzzle surface. What a great way to use our product! We hope you enjoy for years to come!

“Old review: ============== The mat smells so toxic that I couldn't handle it inside the house. The smell gave me a massive headache. I took it outside to air, and it's been way over a month and still smells bad. I've used many vinyl / plastic products inside the house including LVP flooring, other plastic covers, and NONE of them ever gave a smell. I don't consider myself sensitive to smell by any means. I'm surprised with how bad this product smells, and even more shocked with how long it takes to air it outside. What a waste of money. Updated review: ===================== The representatives from ExactMats contacted me about this issue after my first review. They mentioned their new factory makes less smelly products. They sent me a replacement to try. Upon opening the table mat, I can immediately smell a difference, it's indeed much better! After airing it in my garage floor for several weeks, I'm finally able to use it and it won't smell at all. At the end, I'm happy with the product, but I just wish it airs a lot faster than several weeks.”

Helpful Report

Thank you for your feedback and for working with our team to resolve the issue. We hope you enjoy!

“This is a great product. It really protects my table from scratches and scuffs. Better than a table cloth because I still get to see my pretty table because the exactmat is clear.”

Helpful Report

Thank you, Patricia, for your review and 5-star rating. We're so glad you had a great experience!

“First time ordering. Ordered 2 identical pieces for 2 identical dining room tables. They were perfect. Used my blow dryer a little bit to help with the final bit of flattening. Great experience. I would order again if there was ever a need.”

Helpful Report

Thank you, Pamela! We're so glad to hear it! Here's to keeping your dining room tables clearly protected for years to come!

“We wanted to protect the really nice woodgrain on our table, but we also wanted to be able to see it. We had to request a bit of help with sizing, and the support from exactmats was really responsive. We ordered a clear mat that was nice and thick. It fits well and is exactly what we wanted. It smelled a bit like plastic when it arrived, but it is plastic, so that was to be expected. It doesn't smell anymore.”

ExactMats 5 star review on 22nd May 2023

Helpful Report

Thank you, Sophie, for sharing your experience and for rating our product 5-stars. It looks fantastic!

“VERY NICE AND TAILORED FIT!!!”

Helpful Report

Thank you, Terrance! We're so glad to hear it! Enjoy :)

“Exact mats really protect carpeting in car. Although they did not make mats for my new car yet they did give me a blank canvas to trace the carpet. The only problem was the passenger front was not quite done well but the other mats fit perfevt”

Helpful Report

Thank you, Samuel, for your review and 5-star rating. We're sorry to hear one of your mats was not an exact fit and we recommend reaching out to our Support Team for assistance. If something went wrong on our end, we certainly want to fix it! Thanks and have a great day!

“I’m very pleased with it. It looks great, provides excellent protection and is easy to use. Well constructed.”

Helpful Report

Thank you! We're so glad to hear you had a 5-star experience!

“They fit my vehicle perfectly!!!”

Helpful Report

Thanks, Mark! We're so happy to hear it. Enjoy :)

“Its exactly what l need it”

Helpful Report

We're glad to hear it!

“AWESOME CUSTOMER SERVICE!! One of my mats had faded and Exactmat had a replacement to me within about 3 days. Couldn’t be happier, and I’ve now bought 3 sets for different vehicles.”

Helpful Report

Thank you so much, James! We're so glad we were able to assist.

ExactMats is rated 4.8 based on 1,986 reviews