ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,993 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,993 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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ExactMats 5 star review on 23rd October 2024

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the same day we leased a 2019 BMW Alpina B7 with white carpets. Mats arrived three days later and fit perfectly. Great service, great quality.”

Helpful Report

Glad to hear it! We love hearing detailed reviews like this one. If you ever need anything in the future, feel free to let us know.

“Fast service. Awesome product. Will be using in the future!”

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Thank You Kim for your invigorating words! We look forward to hearing from you in the future.

“Perfect fit”

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Thank you very much and glad to hear your mats fit as expected!

“Perfect fit”

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Glad to hear it Stephen!

“Ok”

Helpful Report

Hi Francis, Thanks for your review. If you feel that there is anything extra we could do to improve the product you received, always feel free to let us know. We are always willing to go above and beyond to ensure that you are satisfied.

“Clear mats were great. Only problem, one was cracked along the edge.”

Helpful Report

Thanks for the review Shawn. Considering you reached out to us regarding the mat with the cracked edge, we sent out a new mat to you which should reach you this Tuesday 02/12/19. We want to ensure you get the best possible experience with our product. Thanks again!

“I LOVE my mats. We are temporarily in a construction area and I didn’t want to ruin the cream colored carpet in my Lexus. They fit perfectly and do not slide when getting in or out. I have already recommended the product!”

Helpful Report

Thank You very much for the review and your kind words. We believe cream colored interiors and our product go hand in hand!

“Perfect fit! Very happy!”

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Thanks Emmett. I am glad to hear that you are satisfied.

“Excellent customer service! Very happy with customer rep Ben.”

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Thanks Johnny! I really appreciate it and I am glad to hear you are satisfied. -Ben

“Quick turnaround. Exact fit as your name implies. Have used for several years.”

Helpful Report

Thanks John. Always great to hear from a loyal customer!

“Excellent product”

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Happy to hear it Kirit!

“The mats are a perfect fit and the delivery was as promised. I am very pleased with purchase”

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Much appreciated!

“I have purchased Exactmats for the last 6 cars I have bought. Also, my husband has bought the mats as well. We have never been disappointed in the mats or the timely way in which they are shipped even during the holiday season. Thanks to the team at Exactmats. Sharon Tortorich”

Helpful Report

Wow Sharon! Thanks for your kind words. Due to customers like you, our team morale continues to stay boosted meaning we are so ever committed to customer satisfaction.

“5 STARS ALL DAY- Ordering was simple, fast, and product was delivered on time. Outstanding custom fit, Installed perfectly and look great”

Helpful Report

Great feedback Michael! We deeply appreciate it and we are happy to hear that you are satisfied on all accounts.

“Ecellent product.”

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Thank You Martin!

“Very pleased with the mats”

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Glad to hear it Charlie!

“Very professional and convenient”

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Much appreciated Blake!

“Perfect fit, look great!”

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Much appreciated Ronald!

“Mats are great. Thay came in a timely manner just the way I wanted them..”

Helpful Report

Glad to hear it! Thanks for your feedback

“Mats are doing a good job of keeping my factory mats clean. Arrival was quick and uneventful.”

Helpful Report

Thanks for your feedback. Glad to hear our product is effectively protecting your carpet mat. We strive to get each order fulfilled in 1 business day.

ExactMats is rated 4.8 based on 1,993 reviews