ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.80

4.8 Rating 1,965 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,965 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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ExactMats 5 star review on 23rd October 2024

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love these. Have owned them for every vehicle in our family. Clear mats are stellar!! Life long fan of ExactMats!!”

Helpful Report

Thanks, Lisa, for your continued trust in ExactMats. We're glad we're able to help protect your vehicles and hope you enjoy this set as much as your last one!

“How do you clean it?? Help. Smudges imprints , fingerprints , etc”

Helpful Report

Hi Jane, Thanks for your review! It sounds like you're looking for guidance on cleaning the product. While you may clean your product with simple soap and water, we recommend checking out our website as we have a more in-depth FAQs on our website regarding cleaning. https://www.exactmats.com/apps/frequently-asked-questions Should you need any more assistance or guidance, we welcome you to reach out to our Support Team at Support@ExactMats.com. Have a great day!

“Great customer service. Mats were just as advertised. Perfect fit with quality material. Helps retain my original look with added protection!”

Helpful Report

We're so glad we could assist, Daniel. Thank you!

“Love the new mats! Friends told me they like the smooth bump feel!”

Helpful Report

We're so happy to hear it, Brian. Thank you!

“Will work Ordered 2 got two pairs. Not perfect fit, but well made.”

Helpful Report

Thank you for your review, James! if you believe there was any error in your order, we suggest reaching out to our Support Team (Support@exactmats.com) so that we can get you taken care of. We definitely want you to receive what was ordered! We'll keep an eye out for your email. Thanks and have a great day!

“Just as expected. Fit my car perfectly!”

Helpful Report

Thank you for your review! We're so happy to hear it.

“I have purchased ExactMats for over seven vehicles and recommended to several friends and family.”

Helpful Report

Thanks, Ronald, for your continued trust and support in ExactMats auto mats. We hope you enjoy this set as much as the last 7+ :)

“Perfect fit, quick shipment!”

Helpful Report

Thank you! We're so glad we could help.

“A perfect fit!”

Helpful Report

We're so glad to hear it, Jeff. Thank you!

“They fit perfectly and they stay in place”

Helpful Report

Thanks, Levi!

“Our ExactMats experience began in 2017 , can’t say enough about the quality, workmanship & professionalism every time we dealt with Exact Mats”

Helpful Report

Thank you, Betty, for your continued trust and support in ExactMats!

“I ordered the mats, however, the materials were not in stock. Ellie agreed to notify me when they had the material to make the mats. She notified me, and within 5 days I had the mats delivered to me in a perfect fit. I would fully recommend Exact Mats to everyone.”

Helpful Report

Thank you so much for allowing us to assist and for your patience while we restocked. We hope you are enjoying!

“I ordered front and rear clear mats for my Highlander. They arrived in a timely manner and were the correct size. The clear mats aloud the carpet color to show through. The Last time I bought clear mats it took 4 years before they started to turn yellow.”

Helpful Report

Thank you so much for sharing your experience! We're so glad you had a great one.

“I love these mats, they are clear, easy th clean and everyone comments on them!!”

Helpful Report

Thank you, Lindy!

“Great quality with good pricing! I’ve bought several mats over the years and I’ve never been disappointed. This is my go to place for car mats.”

Helpful Report

Thanks, Lee Ann!

“Outstanding fit and style”

Helpful Report

Thanks, Tyrone!

“I was disappointed that the mats did not fully cover the entire floorboard area. They just go over the original corvette mats. Why not make them like weathertech and cover the whole area in the same clear product”

Helpful Report

Thanks for your review, Mike. We're really sorry to hear you aren't a fan of our clear, low-profile. That's certainly not what we want! To clarify, our clear auto mats are very different from Weathertech mats. Ours are designed to be used as overlay mats and provide the exact same coverage as the existing/OEM factory carpet mats that come with the vehicle, unlike Weathertech (and other form-molded mats), which aims to provide coverage in a slightly different fashion. That said, if you are not satisfied with the coverage and the mats have not been used, we would be happy to get a return started for you. Our Support Team has reached out to you to offer their assistance as well. Thanks and have a great day!

“Mats fitted pecfect on the car.”

Helpful Report

Thanks, Sergio!

“This is my second time ordering from exact mats! I like to get them for my vehicles. It helps keep the factory mats clean especially in inclement weather! They are the perfect shape and size of my car! Affordable and good quality! I’ll order from here everytime!”

Helpful Report

Thanks, Krystal! We're so glad we were able to assist and we hope you enjoy!

“awful they were not cut for my 2016 Patriot”

Helpful Report

Hi Leonard, we're so sorry to hear your mats are not fitting properly! That's definitely not what we want! We attempted to reach out to you to assist, but were unable to reach you. We'd love to assist you, so when you're ready, please reach out to our Support Team (Support@ExactMats.com). Thank you in advance and have a great day!

ExactMats is rated 4.8 based on 1,965 reviews