ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,988 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,988 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what I imagined. Fits great in my car.”

Helpful Report

Thanks so much for your review, and for rating us 5-stars. We're so glad you had a great experience! Thanks again and enjoy!

“Well made mats for many cars and SUVs which can help to keep your existing car mats from the manufacturer. I like how easy it is to order and install these clear vinyl that are sturdy and easy to keep clean! I have had these in my previous cars and they have been great, everyone should get these!”

Helpful Report

Thanks so much for giving us such a great review and for rating us 5-stars! We sincerely appreciate and are so glad to hear that you love your mats. Here's to a clean and well-protected floor! Have a great day!

“We are extremely happy with our mats. We ordered our front, back and cargo mats for our 2022 Genesis GV80. They were delivered within 4 days. The mats fit perfectly and look awesome. They are also very durable and attractive.”

Helpful Report

Thanks so much for your great review! We're so glad you had a 5-star experience.

“Exactly as I expected and delivered very quickly. Highly recommend.”

Helpful Report

Thanks for your 5-star rating. Enjoy!

“Mats came really quickly and fit my new car to a T!! They look super and cover the spaces perfectly!”

ExactMats 5 star review on 4th February 2022

Helpful Report

Thanks so much, Martha, for your great review and for including a photo! It looks great!

“Just bought a Kia Forte and want the floors to stay clean so I bought exact mats and they were delivered promptly and fit perfectly. Thank you!”

Helpful Report

Thanks for rating us 5-stars, Lesa! We're so happy you love your mats! Enjoy and have a great day!

“Great product!! Fit my new car perfectly!”

Helpful Report

We're so glad to hear it. Thank you so much for rating us 5-stars and for your stellar review! We hope you enjoy!

“Excellent mats. Look great. Order and shipping process smooth. Customer service answered my questions. Thank you very much for the personal service.”

Helpful Report

Thanks so much, Michael, for rating us 5-stars and for your review. We're so glad we were able to make your experience a great one. Thanks again! Have a great day!

“I've ordered mats several times with no problems”

Helpful Report

Thanks for your kind review, William, and for trusting us to keep your vehicle cleaner and protected! Enjoy!

“Looks great and fits great.”

Helpful Report

Thanks so much, Ollan! Enjoy!

“I LOVE my Exactmats!!! The ordering process was easy, I was more surprised when my mats were delivered within days, I think 3days… The look is beautiful and clear. These mats are exactly what I was looking for. I was concerned that they might have a strong plastic odor, but they don’t have any smell at all, which is an A+ for me.”

ExactMats 5 star review on 1st February 2022

Helpful Report

Thank you so much, Clara, for rating us 5-stars and for your excellent review and photo! Our clear auto mats look just fantastic in your vehicle! Enjoy!

“I love the cabinet liners. I received them in a timely manner. They were so easy to install and I’m happy I ordered them. Thanks”

Helpful Report

Thanks so much, Valerie, for rating us 5-stars and for your review. We're so glad you like your cabinet liners. Should you need any more, you know how to reach us ;) Have a great day!

“The mats are great! A little pricy, but better than anything else to line your cabinets with.”

Helpful Report

Thanks so much, Kathy! We're so glad you love your custom, clear, perfect-fitting shelf and drawer liners! Here's to keeping your cabinets free of damage! Have a great day!

“These mats are PERFECT. Best customer service.!”

Helpful Report

Thank you so much for rating us 5-stars. We're so glad you had an exellent experience! Enjoy!

“Nothing Exact about the product. Very disappointed. Cut 1/4 short. Expensive. Slow delivery”

Helpful Report

Hi Anand, We're so sorry you had a poor experience. That's definitely not the norm and not what we want to hear - after all, our customers are everything to us and we want every order that goes out to be just right. That said, we have tried to reach out to you to assist, but have been unable to reach you. Please reach out to our support team (support@exactmats.com) at your earliest convenience so we may look into a quick resolution. Thanks in advance and have a great day!

“Perfect fit....this the second set I order.”

Helpful Report

That's so great to hear, Sylvia. Thanks for your review and for rating us 5-stars. Enjoy!

“I love my new X mats. They fit perfectly and don't move since they fit on the car mat metal anchors. They are modern looking and gave off no chemical order. Quick shipping and delivery.”

Helpful Report

That's so great to hear. Thank you for rating us 5-stars and for your great review. We're so glad we were able to assist. Enjoy! :)

“I opted to order the black mats rather than the clear ones. However, the clear ones snap on the mats whereas the blacks don’t. I get that the black ones are replacements but I would rather keep mine in my car than having to store them somewhere. In addition, the company should invest into making one big mat for the rear of cars rather than two singles ones. Might help consumers with better options.”

Helpful Report

Thank you for your feedback, GH. To confrm, our black mats do lock into place, so long as the vehicle has a locking mechanism for the mats. That said, it looks like a team member has been in touch with you regarding your feedback and they are confident we will be able to address your concerns. Thank you for allowing us to assist! After all, our top priority is customer satisfaction!

“My first cargo mat was imperfect. ExactMats immediately replaced/shipped the mat! 2nd mat fit perfectly. Great quality. Thanks for the speedy replacement/delivery.”

Helpful Report

Thanks, Brenda, for allowing us to quickly resolve the issue with your order. We're so happy to hear you had a great experience and love your product. Thanks again. Have a great day!

“Great experience! I received the wrong mats, and they fixed the problem immediately. Highly recommend this company. This is the second car I've ordered mats for from ExactMats.”

Helpful Report

Thanks so much, Lori! So glad we were able to resolve the issue and get you the correct mats quickly. We appreciate your review and your 5-star rating. Thanks again!

ExactMats is rated 4.8 based on 1,988 reviews