ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,992 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,992 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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ExactMats 5 star review on 23rd October 2024

121

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was our third order of Exactmats and we could not be happier with the fit and durability of each set we have ordered. This is a top quality product at a fair price. Far less expensive than replacing factory mats every few years so the originals look brand new under the Exactmats as long as you own the car.”

Helpful Report

Thanks, David! We're glad you're happy with your order. Thanks for being a loyal ExactMats/ExactMade customer :)

“These are great. Got 2 sets for 2 cars”

Helpful Report

Thanks for your order! We're so glad you're happy. Enjoy your mats, and don't forget to check out our new products, too!

“The mats are very helpful when thing get dirty.”

Helpful Report

Thanks, Presby! We're happy to hear our auto mats protect your vehicle so well. Enjoy!

“So pleased with mats, I ordered two more pairs for other cars have. Have a '65 Cadillac Fleetwood I'd like to get mats for too.”

Helpful Report

Thanks, George! So glad we could help you keep your vehicle clean, and looking new.

“Ordering was easy. Shipping was quick. Mats fit perfectly to my specific car. Are good of great quality.”

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Hi Lisa, We're so glad to hear you love your mats and that they arrived very quickly. Thanks for choosing ExactMats!

“As always fit great/arrived on time Highly recommend”

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Thanks so much, Jeff!

“Excellent product love it..”

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Thanks, Richard! Enjoy!

“They are really what I was looking for and wanting. I just purchased a 2020 Kia Telluride In the beginning of December I ordered and used a custom winter floor mat during the winter (Nasty weather) season to protect my investment. Then in the spring I remove and store them. I then put in the factory floor mats for the nice weather, however I still want to protect my investment and your mat does it! Thank you”

Helpful Report

Thank you, Robert, for your stellar review. We're so glad we were able to assist you in keeping your vehicle looking like new! We look forward to assisting you again in the future. Enjoy!

“Awesome elegant”

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Thanks!

“Mats are excellent. Can't go wrong!”

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Wow, thank you Quentin! What a kind review. We're so happy you're enjoying your order. Have a great day!

“I loved them. They fit perfectly. So glad I found your business. I've passed you on.”

Helpful Report

Thanks for sharing the word about ExactMats/ExactMade, Judy! We're happy you love the product. Have a great day!

“They perform perfect. Stuff doesn't fly around my trunk anymore. I wish the fitment was better. I under the impression that the mat would cover the entire floor in the trunk, but it only covers the piece that is over the spare tire access.”

Helpful Report

Thanks for your candid feedback, Jeff! Next time, we welcome you to reach out to us directly for assistance as we can resolve most issues.

“This is my 3rd time purchasing mats from this company. I have always had an exceptional experience with this company and their products!!”

Helpful Report

Thank you, Chanda, for being a loyal ExactMats customer. If you really like our auto mats, you're going to LOVE our Home & Office liners. Check them out when you get a chance: https://www.exactmats.com/pages/about-exactmats-home-office Have a great day and enjoy your auto mats!

“Your mats never cease to amaze me with quality, fit, and wear. Not with-standing the great looks. When I trade vehicles the first item on my list is to order a full set of exact mats. Just an absolute addition to any vehicle. Thanks so much for your product.”

Helpful Report

Thank you so much for leaving a review Don. We're so glad you love our mats as much as we do! Stay safe!!!

“Very easy to order. Very pleased with the mats. Excellent quality and fast service!”

Helpful Report

Thank you so much, Linda! So glad you're pleased :) Enjoy!

“These were probably my 6th set of mats in the past 14 years, great product!”

Helpful Report

Thank you so much, Ron, for your loyal patronage. We're so glad to assist in keeping your car clean and like new :)

“I have had them in previous new cars. They are very durable and really keep your carpet mat underneath like new.. plus they look really nice too.”

Helpful Report

Thank you, Karen, for being a loyal ExactMats customer. You will probably love our Home & Office liners too! Take a look when you have a moment. --> https://www.exactmats.com/pages/about-exactmats-home-office. Have a great day and enjoy your auto mats!

“The mats perfect and holds in place wonderful. They are beautiful and makes the car looks as the auto maker intended.”

Helpful Report

Thank you, Terry! We're so happy to hear from our many satisfied customers, like you. If you get the chance, we suggest taking a look at our Home and Office products, too:. We know you'll love them too! https://www.exactmats.com/pages/about-exactmats-home-office

“Fit perfectly while allow the logo carpet to shine thru...,love the clear ones I got for my new Lincoln Aviator.”

Helpful Report

Thanks so much, Pete!

“I bought the mat to be used it under my office chair to protect the carpet but the plastic is so soft that it’s causing the foot hole on the carpet. When I order, I was told that you had the plastic for office chair but it’s not good. I’m planning to take it out and buy something since this don’t work . Updated: exactmats contacted me on the dissatisfaction of the mat since the office chair made divots when using on carpets. They refunded me the full amount and said I can keep the mat since I made other use for it. I was not anticipating on a full refund since I made other used for it. This company has an outstanding customer services. I’ve been a customer of them since 2015 buying mats for my new cars. If anyone need car mats and etc., I would recommend ExactMats. I give them 5 stars out of 5 for customer service.”

Helpful Report

I'm so glad we were able to help, Jenny!

ExactMats is rated 4.8 based on 1,992 reviews