ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,992 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,992 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had higher expectations. First the mats should be called "almost" exact, cause they are not exact. They do not stay in place with foot traffic, they keep moving which is annoying. As a product suggestion I would either consider some edging or a better way to make them stick so they won't move. Sorry that this is not a very good review, but it is an honest one. If these are not a concern for someone then they should buy these mats.”

Helpful Report

We're so sorry you had a poor experience. That's not what we want at all! There are a couple ways for slippage to occur, most of which is easily resolvable. When you have the time, please feel free to email us or give us a call so that we may assist you with your concerns. Thanks!

“Fits just right”

Helpful Report

That's great to hear, Fausto! Thank you for your order. Enjoy!

“I received excellent customer service from ExactMats. I have their mats in all my vehicles.”

Helpful Report

Thank you so much, Richard! We're so glad we were able to assist. Have a great day and enjoy your new, clear, perfect-fitting auto floor mats!

“OMG..I can't say enough positive things about my experience with this company...They really came through for me when I needed some Shields overnight. Wonderful experience and great product!!”

Helpful Report

Thank you so much, Karen, for your great review! We're so glad we were able to help. Enjoy, and stay safe!

“Mats fit perfectly as usual, very satisfied I am ready to place another order for other vehicle”

Helpful Report

We're so glad to hear it, Anthony! If you like our auto mats, you'll love our custom, made-to-order, perfect-fitting, clear Home & Office shelf, drawer, furniture, and floor liners. We welcome you to check them out at Exactmats.com :)

“They are a perfect fit! Nice to know we still have some American companies that do things right. Now if you could only convince all Americans to wear a "mask." Thanks agin, Rob Hammel”

Helpful Report

Thanks so much, Rob! Glad we could help. Stay safe out there!

“As always Exactmats does precisely what they say they are going to do and their products are excellent!! I've been a customer for years and years. Never, ever a complaint.”

Helpful Report

Thank you so much for your kind review! We're glad you like your face shields - here's to staying safe! Have a great day!

“vERY HAPPY WITH THE PRODUCT AND HOW IT ACCENTS THE VEHICLE!”

Helpful Report

Thank you, Charlie!

“They are amazing!! From the order to the delivery, packaging, and product. Top Quality all the way!”

Helpful Report

Thank you so much, Michelle! We're so glad you love your new auto mats.

“My mats did not fit. I am waiting on a credit for the set I had to return.”

Helpful Report

Hi Cathy. I'm so sorry your mats did not fit. Sadly, we were unable to reach you to troubleshoot, but we've gone ahead and credited your order. Should you want to give us a shot again (we hope you will), we welcome you to give us a call to assist. Thanks!

“what can i say, just what the wife wanted. all that matters”

Helpful Report

Thank you, Joel, for your great review! We're so glad your wife loves her new, protective floor mats! What a great gift :)

“Great fitment as always!”

Helpful Report

Thanks so much, Gregory! We're glad you're enjoying your order. Have a great day and stay safe!

“This is probably the 7th car we’ve bought mats for from ExactMats. I’ve lived them every time!”

Helpful Report

Wow, 7 cars! Thank you so much for your patronage and your great review! Tip: if you like our auto mats, you're sure to enjoy our Home & Office product: shelf, drawer, furniture, and floor liners! Check them out here: https://www.exactmats.com/pages/about-exactmats-home-office

“For those of us who have tan and light grey carpeting in our cars, these mats are a must have. Fit is spot on.”

Helpful Report

Thank you, William! We're glad you enjoy your mats and that they fit perfectly. Tip: if you like our auto mats, you're sure to enjoy our Home & Office product: shelf, drawer, furniture, and floor liners! Check them out here: https://www.exactmats.com/pages/about-exactmats-home-office

“These help keep the floor of my car nice and clean”

Helpful Report

Thank you, Janet! Enjoy your mats :).

“Mats are perfect. Great service and fast delivery. Many thanks!”

Helpful Report

We're glad you enjoy your mats, Melisa! Thank you or your review, and have a great day!

“The shields are very comfy. We are enjoying the extra layer of protection .”

Helpful Report

Thank you so much, Terri, for your stellar review! We're so glad we're able to help keep you safe during this difficult time. Enjoy and have a great day!

“The quality of the mats was excellent and the fit was precise. I had to contact customer service concerning a custom order I needed to place and was amazed at how helpful they were and how easy they made the ordering process.”

Helpful Report

Thank you so much! We're so glad you had a great experience with us and we look forward to working with you again in the future!

“Fast shipping and good quality.”

Helpful Report

Thank you so much, Karen! We sincerely appreciate your great review. Enjoy your order!

“The shield is very comfortable to wear. My only complaint is the slight visual impairment caused by looking through the very slightly wavy plastic.”

Helpful Report

Thank you so much for your kind review, Joy! We're happy that you're staying safe with our ExactMats/ExactMade face shield. Please note: Our shields were first and foremost designed to protect, with comfort in mind. If you haven't worn a shield in the past, you may not have much to compare it to, but I can assure you that our product is highly rated, and most importantly...protective. However, we've passed this feedback onto our product development team. Thanks again for your review! Stay safe!

ExactMats is rated 4.8 based on 1,992 reviews