ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,991 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,991 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The mats were referred to us by a friend to purchase for our mustang & they are wonderful!!!!!”

Helpful Report

That's so great, Sandra! Thank you. If you like our mats, you're going to love our nearly invisible, custom shelf and drawer liners - made to fit your dimensions exactly. I recommend checking it out. :) Have a great day, and enjoy your order!

“Excellent product as usual!”

Helpful Report

Thank you so much, Fesseha! We're so happy you are pleased with your order. Enjoy!

“EXCELLENT PRODUCT, BOUGHT 2001 and used in every car since. Was time for new set”

Helpful Report

Thank you so much, Rose! If you like our auto mats, you're sure to love our Home & Office liner products, too! With our clear, perfect-fitting/custom liners, you can safeguard your spaces' surfaces while also enhancing the look and feel of areas like drawers and shelves. We recommend checking it out when you get a chance! Enjoy your order and have a great day!

“Great fit and looks great”

Helpful Report

Thank you so much, Carl! If you like our auto mats, you're sure to love our Home & Office liner products, too! We recommend checking it out when you get a chance! Enjoy your order and have a great day!

“I love my black exact mats. They look sharp in my new Ruby Red Toyota Highlander. They fit perfectly.”

Helpful Report

Thanks so much! We'd love to see photos if you ever get the chance. The combo of Red and Black should look great together. Thanks again for your order! Enjoy!

“Excellent quality! I order these for every car I have now!!!!!”

Helpful Report

Wow! Thank you so much, Kimberly, for your stellar review! We so appreciate it and are so glad that we're able to help you keep your cars looking and feeling new. P.S., If you like our auto mats, you'll love our custom Home & Office liner products! I definitely suggest taking a look when you get the chance. Thanks and have a great day!

“They fit great They are well worth the purchase”

Helpful Report

So great to hear, Corey! Thank you so much for your great review. P.S., If you like our auto mats, you'll love our custom Home & Office liner products! I definitely suggest taking a look when you get the chance. Have a great day!

“Great quality, length around head is a bit short. Barely had room to extend bigger on my four year old.”

Helpful Report

Thank you for your review. I'm sorry to hear you're having issues with your face shield. If you could, please give us a call or email us at support@exactmats.com to give us more info on the issue, that would be great. Thanks!

“Thanks for the mat and customer service. The trunk mat for my 2021 BMW X3 was a perfect fit for 1/3 the price of the dealership. Beautiful work!”

Helpful Report

Thank you so much, Phuc! I'm so glad you love your mats and that we were able to help you save some money!

“The mats fit great and the trunk mat fit like a glove , very satisfied . Great job guys ! My third order !”

Helpful Report

Hooray! We're so glad you love your order. Thank you so much for your review!

“The mats arrived within a few days after placing the order and fit perfectly in my new Nissan Rogue. This is the 3rd vehicle that I’ve purchased Exactmats for and have always been extremely satisfied with the product.”

Helpful Report

That's so great to hear, Alan! Thank you and enjoy!

“All four face shields I ordered had manufacturing defects directly across the line of view. There was dried ink on one shield, scratches on two shields, and what looks like heat bubbling causing a distortion of view on the forth shield. I took photos. Contact me if you wish to make it right.”

Helpful Report

Hi Mark, I am so sorry to hear of the issues you've experienced. We've attempted to reach you a few times and have been, so far, unsuccessful. We'd like to chat with you about the issue and see what we can do to help. After all, we never want a customer to walk away unhappy! Please get back to us at your earliest convenience. Thanks!

“Great product, fits my Lexus SUV perfectly - excellent quality and they are clear so you can see carpet underneath”

Helpful Report

We're so glad to hear it, Deb! Thanks for trusting us to help you protect your vehicle, while still maintaining the look Lexus intended. Enjoy!

“Buenísima calidad!!”

Helpful Report

Thank you, Sandra! We're glad you love your order! Stay safe and have a great day!

“Perfect, delivery on time and are what was needed. These were a gift and very much appreciated!”

Helpful Report

Thanks so much, Iona! We're so glad that you're happy with your order and we look forward to supporting your needs again in the future. Have a great day and stay safe!

“I love the concept of this. The mats fit great and are of good quality. My only complaint is the smell. Over time it is not as bad, but I have had to leave the doors to my pantry and linen closet open to let it vent.”

Helpful Report

Thank you so much for your kind review. We're so glad you love the liners. In regards to the smell: What you're smelling os the off-gassing. This is typical of any plastic product. Our product's off-gassing is harmless, but those who are super sensitive to smells may notice it more than others. Think of it like a new shower curtain, which often has an odor for a while before the off-gassing slows down and stops. That said, we'd like to help troubleshoot to minimize the scent for you, so please reach out to our team at support@exactmats.com when you can. Thanks!

“Excellent product and service”

Helpful Report

Thanks so much!!

“perfect fit and allows the color of the original floor mats to show through”

Helpful Report

Thank you for your kind review! We're so glad you're happy with your order :).

“I have bought exactmats previously and I am always pleased. I have used the mats in more than one vehicle and have recommended them to friends who have made purchases of them.”

Helpful Report

Thanks so much, Tommy, for your great review. Enjoy your auto mats!

“I had higher expectations. First the mats should be called "almost" exact, cause they are not exact. They do not stay in place with foot traffic, they keep moving which is annoying. As a product suggestion I would either consider some edging or a better way to make them stick so they won't move. Sorry that this is not a very good review, but it is an honest one. If these are not a concern for someone then they should buy these mats.”

Helpful Report

We're so sorry you had a poor experience. That's not what we want at all! There are a couple ways for slippage to occur, most of which is easily resolvable. When you have the time, please feel free to email us or give us a call so that we may assist you with your concerns. Thanks!

ExactMats is rated 4.8 based on 1,991 reviews