ExactMats Reviews

Name: ExactMats
Address: 7051 Portwest Drive, #150, 7051, Portwest Drive, Houston
Rating: 4.79

4.8 Rating 1,986 Reviews

95 %

of reviewers recommend ExactMats

4.8

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s my 40 order Great product amazing customer service communication Thank you”

Helpful Report

Thanks, Elie!

“I have been buying ExactMats for a very long time. I believe they are the best automotive protective mat out there.”

Helpful Report

Thank you so much Jerry! We're so glad to hear it.

“I ordered front and rear clear plastic mats I got three rear passenger front I am missing driver side mat not too happy”

Helpful Report

Hi Troy, We're so sorry to hear you are unhappy with your purchase. That's definitely not what we want! I can see that we attempted to reach out to offer further assistance a few times, but we were unable to reach you. If you are interested in assistance, please reach out to our Support Team: Support@ExactMats.com Thank you!

“This mat was exactly what I was looking for to protect my desk. I am thinking of ordering one for my craft desk also!”

Helpful Report

Thank you Susan, we're so glad to hear it. When you're ready for another mat, we're here to help! Enjoy :)

“I received the ExactMats order I placed in a very timely manner and the mats fit perfectly on my dining room table. I am pleased with the product. Thank you Cheryl”

Helpful Report

Thanks so much, Cheryl! We're glad you love your new table mat. Here's to protecting your table's surface for years to come!

“Keeping the interior floor of my car clean will help maintain the resale value of the car down the line. ExactMats car floor mat protects the ccarpeting aginst random spills, mud, snow and whatever else one might track into the vehicle.”

Helpful Report

Thank you, Femi! We're so glad you're enjoying your new mats.

“Cover for hardwood desk. Good communication, including asking for specific details and offering a consult on exact measurements!”

Helpful Report

Thanks so much, James! We're so glad to hear you had a 5-star experience! Enjoy!

“I love my new desk mat! I have an Ikea Bekant adjustable desk. I even requested rounded corners with a 3" radius, and everything turned out perfectly. I was shocked that my order was delivered so quickly too! I will definitely order again.”

Helpful Report

Thank you for your 5-star review. We're so glad you love your new desk mat and we hope you enjoy for years to come!

“Exactly what I needed. Perfect size, fast delivery and is better than a glass top that would easily chip and crack.”

Helpful Report

That's excellent to hear, Michele! Thank you and enjoy.

“Hello, Katie Did An Excellent Job Helping Us Place Our Custom Order! We Recv'd Our 48 inch Cover For Our Kitchen Table & Love It! Very Happy That Your High Quality Products Are Made In The USA! We Are In The Process Of Order More Products... Ty!”

Helpful Report

Thanks so much, Rocco. We're happy to hear your order was a hit and look forward to working with you again in the future. Enjoy, and Happy Holidays!

“Ordered X edition mats for my 2023 Kia Sportage. Mats fit perfect and for half the price of Weather Tech. Order was delivered in three days. Great company and great products. I will be ordering from Exact Mats again.”

Helpful Report

We're so glad to hear it, Louis! Enjoy :)

“The mats were perfectly shaped to match the existing carpets and fit perfectly. Everything was as advertised.”

Helpful Report

Thanks, Joe! Enjoy :)

“So happy with my exact mats...for my closet, baths, kitchen and more. Measuring and putting down shelf liners in a new home is so time consuming. I'm always running out of paper, getting more, etc. This was SO worth it! I will definitely use them again! I love how the liners were shipped with the little code sheet and each liner was marked with a very easy to remove sticker -- so I knew just where to put it. Don't hesitate!”

Helpful Report

Thanks so much, Nicole! We're so glad to hear you love your order and look forward to working with you again in the future. Have a great day!

“I'm very happy with this purchase. The mats fit as expected. They shipped rolled up but flattened within a day.”

Helpful Report

We're so glad to hear it, Emily! Thanks for the review and enjoy!

“Very happy with the product and amazing customer service. It has become very difficult to get good service nowadays. These people delivered with flying colors!”

Helpful Report

Thank you, Jean-Paul! We're so glad we were able to assist. Enjoy!

“I was unimpressed. ExactMats. We're not exact. Slightly oversized and out of square. The precise selling point was not met.”

Helpful Report

Hi John, We're so sorry to hear your mat did not fit properly. That's not what we want at all! It looks like we tried to reach out to you a few times to try to resolve the issue, but were unable to reach you. If you are interested in assistance, we welcome you to reach out to us at Support@Exactmats.com. We're more than happy to help!

“Good quality and they fit well. They came quickly as well. Very pleased.”

Helpful Report

Thank you, Nancy! We're so glad to hear it. Enjoy!

“Nice mats with a nice fit.”

Helpful Report

Thanks, Andy! So glad you had a 5-star experience. Enjoy!

“Thank you EM it’s perfect fit”

Helpful Report

Thanks, Edgardo!

“Customer service was excellent! My wife was very happy with the assistance she received from Katie. Far above customer service we receive from other companies. Mats exceeded my expectations! Perfect fit and look I wanted. Would highly recommend your company and products. Sincerely Preston Dietz”

Helpful Report

Thanks so much! We're so happy to have been able to assist and hope you enjoy for yers to come!

ExactMats is rated 4.8 based on 1,986 reviews