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The Exit Light Co. Reviews

4.9 Rating 181 Reviews
97 %
of reviewers recommend The Exit Light Co.
4.9
Based on 181 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone
Read The Exit Light Co. Reviews
Visit Website

Phone:

8773523948

Email:

info@exitlightco.com

Location:

3170 Scott St
Vista
92081

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very knowledgeable AND very helpful. Willing to go the extra mile to get it there ASAP. This is an excellent company to deal with.
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Posted 5 years ago
Thank you so much for the excellent review! We really pride ourselves on excellent customer service! We don't call it Award Winning Customer Service for no reason; We have plenty of awards to back it up. Thanks!
Posted 5 years ago
My first experience with Exit Light Co was excellent! Erika helped me with my order, and her customer service was amazing. She was patient, friendly, and made the whole process really easy. It’s rare to find such great customer support these days, and I’m very impressed. I also found their pricing to be competitive with other companies I previously used for my properties. I’ll definitely be ordering from Exit Light Co again and would recommend them to anyone!
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Posted 2 weeks ago
Horrible customer service! I was unable to make a return even though the box was unopened. The customer service representative that I spoke with was unwilling to provide any form of help.
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Posted 4 years ago
Ordered 5 emergency lights. shipped fast. And ordering 10 more
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Posted 5 years ago
Very fast shipping product was as described very happy
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Posted 5 years ago
We had only 1 issue out of 20 items and it was taken care of rapidly to our satisfaction. Thanks good quality and fair pricing
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Posted 5 years ago
you have a wide selection to choose from. and nobody I found can bet your prices. my supervisor is very impress with your company.
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Posted 5 years ago
Went on their website to order a specific Emergency Recessed Light for our Company. I had a couple of questions about the fixture so I contacted their help line. They answered all of my technical questions and directed me to the appropriate fixture. I ordered it and received it in a couple of days. Was very pleased with this experience to get the job done.
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Posted 5 years ago
Prompt, as advertised and easily ordered. What is not to like?
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Posted 5 years ago
The batteries should be more up to date 2009 old generally under normal use they only last 3 to 4 years when new .10 years old is pretty bad .
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Posted 5 years ago
Just Great service.
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Posted 5 years ago
The unit was very sturdy and works as described. The Exit light and emergency lights are very bright. I was actually pleasantly surprised when I opened the box and saw there was a second Exit face plate in case you want to hang the unit and have it lit from both sides. I don't know if that was in the item description when I bought it. Overall, great sign. We bought one just to check it out. Plan on buy a few more more very soon.
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Posted 5 years ago
Everything about the purchase was good- the price, the person who answered my question when I called, and the fast delivery.
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Posted 5 years ago
Very happy with the product and with customer service.. excellent company..
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Posted 5 years ago
..........
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Posted 5 years ago
No help for attaching back plate . you tube for exit but zero for e lite only
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Posted 5 years ago
I would like to see when you pick an exit sign, the correct options and accessories clearly listed. For example when ordering a self diagnostic sign does it let you order remote lights that are not self testing..You keep getting a blinking red light.
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Posted 5 years ago
order went through easily payment was easy Shipped quick the product was exactly what I ordered.
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Posted 5 years ago
I stumbled across this website online looking for upgraded exit signs for one of my properties and I placed an order for 15 signs with some of them double-sided and all of them including batteries. I was absolutely amazed to see my signs arrive only 2 days after placing the order without paying anything extra for shipping. The quality is outstanding and the signs go together and install very easily and look clean and modern. I would absolutely use this company again and recommend them to anyone looking for similar items. Sincerely, Chris Davis Southpointe Golf Club Canonsburg Pennsylvania
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Posted 5 years ago
I like them thank you for beautiful metarial.
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Posted 5 years ago
Wide variety of products Easy to use website Easy checkout Fast Shipping What more do I need?
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Posted 5 years ago
The Exit Light Co. is rated 4.9 based on 181 reviews