Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,830 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,830 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 4 star review on 30th September 2024

Exotic-Pets.co.uk 5 star review on 18th May 2023

Craig Bond

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some frozen pinkies and a corn snake, the corn snake arrived and is in excellent condition and absolutely thriving, the pinkies did arrive thawed however (I was there straight away for delivery) so I'm knocking a star off for that, I was able to save majority of the pinkies by washing them in cold water and refreezing them successfully. Other than that, it was an excellent service and I'll be back for more mice and reptiles some other day. :)”

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Posted 3 years ago

“Excellent service Fast Delivery Brilliant”

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Posted 3 years ago

“Exotic pets are great always making sure you have the right set up for the animals before they send them out, my little pacman frog is in good health, still waiting to see if he comes out and eats something soon. Thanks.”

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Posted 3 years ago

“Recently bought stick insects, they came well packaged, they’re healthy and growing well. Thank you very much!”

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Posted 3 years ago

“Used Exotic Pets many times online and never had any issues. Recently visited the store for the first time and purchased some dart frogs. All animals looked well housed and the shop stocked everything you could possibly need! Would highly recommend.”

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Posted 3 years ago

“Delivered day-old chicks correctly packed and on time. Good job.”

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Posted 3 years ago

“Great service, well packed, thank you!”

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Posted 3 years ago

“Came broken like this as soon as I opened the box not happy want a refund or new one or both”

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Posted 3 years ago

Hi, Thank you for reporting the problem to us. I'm glad we got this resolved and replacement catches sent out to you. Apologies for any inconvenience caused. Best regards Chris

Posted 3 years ago

“Ordered 2x cork flats , 1 small and 1 medium. Received in good time and well packaged.”

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Posted 3 years ago

“I bought a corn snake, the heat pack arrived cold on him. Everything else was perfect and he's doing good! The delivery shipped exactly when I was told, the staff were lovely and the courier was really helpful.”

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Posted 3 years ago

“Ordered a Curly Haired Tarantula sling from them. Excellent service, fast delivery and the sling was well packaged and healthy on arrival. Would definately recommend and buy from them again.”

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Posted 3 years ago

“I ordered 3 boxes of locusts, all alive packed well definitely ordering again for tarantula 😀”

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Posted 3 years ago

“Excellent service would highly recommend definitely ordering again 👍”

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Posted 3 years ago

“Superbly packaged locusts. Heathy and not half dead like some I’ve ordered from other online suppliers”

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Posted 3 years ago

“So glad I discovered exotic pets online and thrilled that I can buy crickets in small quantities! They arrived very quickly and were in perfect health and condition.”

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Posted 3 years ago

“I can’t really review as I haven’t received my order yet”

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Posted 3 years ago

“Bugs are a lot smaller than the shop by me, listed as the same size. Delivery was quick”

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Posted 3 years ago

“The crickets arrived in a fantastic condition”

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Posted 3 years ago

“Great efficient service quick delivery”

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Posted 3 years ago

“Excellent service, in order to expedite my order I was offered an alternative flavoured food for my gecko. The gentleman telephoned me to check my preferences and the order was delivered promptly.”

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Posted 3 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,830 reviews