Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,829 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 4 star review on 30th September 2024

Exotic-Pets.co.uk 5 star review on 18th May 2023

Craig Bond

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service! Promt, helpful, informative, accommodating, friendly and good value. Can't recommend highly enough.”

Helpful Report

Posted 7 years ago

“A very pleasant experience, from start to finish. The reptile purchased arrived securely packaged in small, plastic-container with a little tissue inside; the dates of recent feedings and his last shed written on top. The plastic container itself was further secured in a polystyrene box, closed tightly with tape, as well as tissue-paper cladding on the inside. Undoubtedly, the reptile wasn't in danger during transit. The reptile himself, an Aesculapian snake, looked to be in perfect health, and continues to do so. The first feed involved a little trial and error, but having worked out a system that works, will undoubtedly get easier. Items purchased along with the reptile, including frozen mice, that were very kindly substituted for a bigger type, arrived in perfect order too, further enhancing my opinion. They were all packed securely inside a large cardboard box filled with shredded paper/card that served as very sufficient wadding. The only thing that was perhaps stressful was the wait, though I would make it clear that it was through no fault of Exotic Pets. I ordered late on a Tuesday night, though it was written clearly that orders had to be in before AM to be delivered the next Thursday. The 9 day wait was advantageous in that it allowed more time to prepare, and perhaps even re-evaluate the purchase of an exotic pet, though in my case, time was spent counting the day he was to arrive. Delivery day was probably the most anxious-filled; the order being delivered late in the evening, though predictably, those feelings do very quickly leave you upon opening the box. Exotic Pets certainly delivered with their quality of service, and I wouldn't hesitate to recommend them to others in the market for exotic reptiles, and other interesting creatures. Thank you!”

Helpful Report

Posted 7 years ago

“Friendliness and useful information given before and after purchases.”

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Posted 7 years ago

“First class service, quick delivery, well packed, will definitely use again.”

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Posted 7 years ago

“Good service, good value.”

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Posted 7 years ago

“Location took some finding but all my purchases were spot on will definitely use again”

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Posted 7 years ago

“The glass vivs came not broken and all the food and substrances are great quality the only thing is i was not notifies about when will my tanks come but its problem of the delivery driver but ktherwise its amazing best shop for reptils for sure stuff really helpful”

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Posted 7 years ago

“Received a happy, healthy baby leopard gecko from Exotic-Pets UK today, along with brown crickets and mealworms. All well packaged and delivered quickly and safely! Prompt and friendly customer service, and great prices on reptile supplies (vitamins, accessories etc.) Very happy customer!”

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Posted 7 years ago

“Very good from start to finish. Ordered a mbk and he's a little beauty! Very fast at getting here (north of Scotland) and very well packaged. Would definitely buy from exotic-pets again.”

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Posted 7 years ago

“Excellent fast service, always there to help, very pleased thanks +++++++”

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Posted 7 years ago

“Excellent as always, highly recommended”

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Posted 7 years ago

“Great range, good value and quick delivery. Nephew loved his new mantis!”

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Posted 7 years ago

“Plenty of choice to choose and quick to let you know of any problems with a quick service and delivery. Thank you”

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Posted 7 years ago

“Sling came very well packed and in good conditions. Very pleased”

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Posted 7 years ago

“Brilliant service and a couple of really happy healthy slings, will certainly be making more orders. Thank you”

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Posted 7 years ago

“Good products for good prices. Fast delivery and well packaged. Easy to use website and checkout process. Will definitely use again.”

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Posted 7 years ago

“Ordered a praying mantis with the starter kit and it all arrived on time nicely packaged and that mantis is happy and eating well.”

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Posted 7 years ago

“My baby mantis arrived very healthy, as did the bean weevils I ordered with him. Fast deliver, great communication - highly recommend”

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Posted 7 years ago

“A great sale, no complications an d good value for money. What more could you ask for !”

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Posted 7 years ago

“Always had the best service with exotic pets, but I'm only giving 4 out of 5 stars because I've been checking the site regularly for some scorpions and they're not being sold no more which sucks.”

Helpful Report

Posted 7 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,829 reviews