Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,829 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

Write Your review

Tell us how Exotic-Pets.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Exotic-Pets.co.uk 4 star review on 30th September 2024

Exotic-Pets.co.uk 5 star review on 18th May 2023

Craig Bond

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service from exotic pets as usual, very prompt delivery which means very healthy new pets again 😊”

Helpful Report

Posted 4 years ago

“Super quick delivery of substrate and thermometer. Ordered on Sunday evening, processed on Monday and delivered by Tuesday. Carefully packaged at a v. reasonably cost for the weight. Thank you.”

Helpful Report

Posted 4 years ago

“Fantastic! Came on time and kept informed of when it would arrive! Will definitely order from here again !”

Helpful Report

Posted 4 years ago

“Quick, everything came in the order. Great place to order from for bioactive setups.”

Helpful Report

Posted 4 years ago

“Very good service, only 1 item that i didnt recieve even though I was told they ordered it in, didnt arrive but was refunded, Definitely will be shopping with you again. Thankyou”

Helpful Report

Posted 4 years ago

“Snails arrived in good condition, healthy and alive. And as speedy as always. V happy 5*”

Helpful Report

Posted 4 years ago

“Everything that I ordered was in brilliant condition and arrived before it’s estimated time.”

Helpful Report

Posted 4 years ago

“Website is simple and easy, everything is really detailed with a lot of information and care sheet for your animal. Delivery was really fast, got my order dispatched on the same day and delivered the next. Had a problem with a box of Locust that came with just a few units, contacted customer service and received a reply on the same day (Saturday) and they offered me a refund or the money credited to my account to a next purchase. Really efficient and reliable. Great experience, will definitely buy again!!”

Helpful Report

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

“Excellent service, very easy to use. Highly recommended and it beats going into shops with the face mask nazis, which is why I actually used the service in the first place.”

Helpful Report

Posted 4 years ago

“A very helpful bunch of people with excellent support services”

Helpful Report

Posted 4 years ago

“Hello I recently bought a hypo female corn snake , which I named Kellogg’s she arrived very well packaged and a good 28 Celsius within the box with great delivery time and communication, also all the items arrived the next day which was great to help me get started with her she has settled in very well , and has shed and also been feeding very well on pinkies , I would highly recommend this company for all your pets needs they are very helpful and glossy response given the current situation”

Helpful Report

Posted 4 years ago

“Very helpful & knowledgeable staff. My tortoise arrived safely and securely and was couriered very professionally”

Helpful Report

Posted 4 years ago

“Very good and very quick delivery. I ordered a Komodo terrarium however I was sent a exoterra faunarium but it fits the same purpose so no complaints”

Helpful Report

Posted 4 years ago

“A very friendly company, they were very helpful when i added to an order.”

Helpful Report

Posted 4 years ago

“Great customer service and spot on delivery fantastic place, thank you !”

Helpful Report

Posted 4 years ago

“100% Excellent service. Thankyou”

Helpful Report

Posted 4 years ago

“Fantastic service from start to finish. We purchased 3 Amazon Milk Frogs to go with 1 we had already. Ordered on a Tuesday morning and they arrived early on the Thursday afternoon. Staff were very friendly and helpful, offering to select frogs that were of an equal size to the one we already have.”

Helpful Report

Posted 4 years ago

“very pleased whith my cobolt blue everything i read about thank you”

Helpful Report

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,829 reviews