Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,829 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 4 star review on 30th September 2024

Exotic-Pets.co.uk 5 star review on 18th May 2023

Craig Bond

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unbeatable customer service... no question to small, answered quickly and politely.. I couldn't recommend them enough! The scorpions are a good specimen too.. happy and healthy!”

Helpful Report

Posted 7 years ago

“Very good and quick delivery of the spiderlings. Very well packed. Excellent”

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Posted 7 years ago

“"Bought a hatchling corn snake and was very happy. She is exactly as shown in photo, healthy and well packed making sure air flow was right, a heat source was present for transport and a basic leaflet instructing me on her first steps into a new home. Definitely reccomend to anyone wanting to buying a pet, begginer or experienced. Thank you!"”

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Posted 7 years ago

“good on delivery :)”

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Posted 7 years ago

“Wonderful service and prompt delivery, only problem I had was I had to used a different email as the site had problems using my usual one but once I put the other email in all sorted. My orchid preying mantis is Such a beautiful creature thanks so much I've called her Bell.”

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Posted 7 years ago

“Lovely, healthy looking sling. Excellently packaged, arrived at 10:20 the next morning. Went straight into its new enclosure and ate that evening so not stressed out from the journey. Wouldn't hesitation to purchase from them again and recommend them to friends and family. Many thanks Paul.”

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Posted 7 years ago

“Fantastic pets delivered safe and on time will definitely be using in future. K”

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Posted 7 years ago

“I ordered a scorpion in the morning on next day delivery before 1pm. It arrived on time and probably the best packaged and labelled invert I have ordered from any seller. The scorpion was and still is in great condition. The order form and checkout were without problem and seller communication was perfect...Well done exotic pets”

Helpful Report

Posted 7 years ago

“I'm a novice in the world of Tarantulas, but Exotic-Pets shared their expert advice and guided me through my online order. It arrived two days later, just in time for my son's birthday, who has been so looking forward to his new 'pet'. The look of JOY on his face was priceless. Thank you Exotic-Pets for making my son's day and mine too.”

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Posted 7 years ago

“fast service”

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Posted 7 years ago

“Excellent Only a couple of days from order to delivery”

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Posted 7 years ago

“Speedy delivery of goods in great condition. Would recommend to my friends.”

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Posted 7 years ago

“Real happy with getting my theraphosa stirmi at the Bristol show last Sunday service was great”

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Posted 7 years ago

“have ordered from exotic pets a few times now and i am delighted with the service you get, also the quality of the goods”

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Posted 7 years ago

“I ordered some tarantula slings from these guys and having never ordered tarantulas online before, plus never using this site I was a little nervous about how it would turn out. However I couldn't of been happier with my order, the slings were nicely packaged and all still alive, the delivery was quick and I would not hesitate to recommend to anyone I know. Will definitely be using this site again. Great company 👍”

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Posted 7 years ago

“I did my first order from Exotic Pets for multi mammates for my Royal Python. They arrived when they were due. They were still frozen on arrival and they had been packed very well. The snake seemed to enjoy them for its dinner! Will definitely use them again 😊”

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Posted 7 years ago

“My son's crested gecko arrived before his special day and everything was pristine. In his own words "She is absolutely stunning and everything came in perfect condition. I named her Lotus and she was jumping when I put her into her vivarium; she seems to be very healthy which shows excellent husbandry. I am so very thankful to exotic pets for the quick delivery. they were so very helpful with all enquires I had. I would just like to say thank you for my new pet!" Thank you for making my little boy so happy and we look forward to being continuing customers.”

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Posted 7 years ago

“Excellent service. Pets were dispatched quickly and arrived when expected. My son now has two African land snails which he absolutely loves. Going to get some for me and daughter so will be ordering again soon. Will definitely recommend to all friends and family 🐌🐌”

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Posted 7 years ago

“Quick delivery and cheap but excellent products.”

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Posted 7 years ago

“These guys are brilliant! I don't live close-by but always order over the internet. My products are always well packed and arrive in great condition. Delivery is always in good time. More importantly, the staff are so knowledgeable. They really do know their stuff and are always willing to chat over the phone to answer any questions or worries you may have about products or creatures! I won't order from anywhere else even if I do live hours away!”

Helpful Report

Posted 7 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,829 reviews