Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,829 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

Write Your review

Tell us how Exotic-Pets.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Exotic-Pets.co.uk 4 star review on 30th September 2024

Exotic-Pets.co.uk 5 star review on 18th May 2023

Craig Bond

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my nandhu carapoensis sling in good time. They held my order until it was safe for the spider to be transported overnight. Will use exotic pets again in the future.”

Helpful Report

Posted 2 years ago

“Quick dispatch and good email communication”

Helpful Report

Posted 2 years ago

“Amazing service my bearderd dragons turned up in a safe and happy manner was a good weight and very good condition”

Exotic-Pets.co.uk 5 star review on 25th January 2022

Helpful Report

Posted 2 years ago

“Excellent service .have used this company a few times getting lizard. Animals have always been in Excellent condition and well packed for animals safety . Would recommend as they give great advice also”

Helpful Report

Posted 2 years ago

“Customer service is very good”

Helpful Report

Posted 2 years ago

“I have been using Exotic Pets for over 18 months now since getting my dwarf frogs. The website is amazing, very easy to navigate and purchasing items is simple and straightforward. I have been using it weekly to order live food for my frogs and delivery is always reliable via the Royal Mail. If I have had any issues, the friendly staff have always listened and accommodated any request immediately. I highly recommend Exotic Pets to anyone with an exotic pet!”

Helpful Report

Posted 2 years ago

“Quick delivery”

Helpful Report

Posted 2 years ago

“The customer service has been amazing. Thank you much for prompt replies when answering my queries and contacting me about my order. The little guy is doing great!”

Helpful Report

Posted 2 years ago

“I buy livefood from exotic pets, to feed my tarantulas. Their products are always as stated, ( not like others I could mention), their prices are very fair, and delivery is prompt. I'm with exotic pets.”

Helpful Report

Posted 2 years ago

“The chocolate millipedes arrived quickly as promised, and extremely well packaged. They were a good size, and very lively and healthy, and are doing very well in their new home.”

Exotic-Pets.co.uk 5 star review on 17th January 2022

Helpful Report

Posted 2 years ago

“Very helpful and informative after African snails arrived fur the Xmas holiday from school”

Helpful Report

Posted 2 years ago

“I had never owned an exotic pet before and wanted to get a toad for my friend as she has an obsession with them. I emailed in advance to give me a hand with my research and equipment and Karen was fantastic. She re organised my basket with the correct equipment I would need and gave me some pointers to get us started. On top of this, it proved difficult to find a frog or toad in the uk that would be shipped in time but Exotic Pets smashed it! Highly recommend!”

Helpful Report

Posted 2 years ago

“Excellent service , livestock arrived alive and when expected .”

Helpful Report

Posted 2 years ago

“Excellent service fast delivery I was kept informed all the way thankyou”

Helpful Report

Posted 2 years ago

“Really happy with the mantis. Came fast in post & he was all comfy”

Helpful Report

Posted 2 years ago

“Ordered a gift card. Very quick and easy to complete.”

Helpful Report

Posted 2 years ago

“Hi, I ordered 5 little nymphs. I'm please to say they are all still alive. They seem to be growing nicely too. They are for my grandson , he will be thrilled . If nannie can keep them I'm sure he can ! 😊 thank you I'm happy with my purchase”

Exotic-Pets.co.uk 5 star review on 12th December 2021

Helpful Report

Posted 2 years ago

“I was very pleased with the dubia roaches that I got, all alive and in very good condition. Will definitely buy from here again.”

Helpful Report

Posted 2 years ago

“Great service”

Helpful Report

Posted 2 years ago

“Really fast with ordered”

Helpful Report

Posted 2 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,829 reviews