Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,829 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 4 star review on 30th September 2024

Exotic-Pets.co.uk 5 star review on 18th May 2023

Craig Bond

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Corn snake came packaged amazing bit defensive but I would be too if I was shipped in a box. Really recommend 🙂”

Helpful Report

Posted 5 years ago

“So happy with all my purchases made at Exotic-pets Livefood is top quality Good communication throughout with email updates Friendly staff 5*”

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Posted 5 years ago

“Very friendly and helpful. Will definately use again. Highly recommend.”

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Posted 5 years ago

“Very good customer service, they were very prompt in replying to my email enquires, plus very pleasant and helpful over the phone. Delivery service was also great and no hassle. All the products I ordered came packaged very well and was all to a high quality. I also purchased a Royal Python hatchling which came in good health, with a dated log of previous feeds over its life. All in all a beautiful happy little snake and a very happy new customer. I would highly recommend Exotic-Pets.co.uk”

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Posted 5 years ago

“Great experience, was very nervous to hear of live transport for my Snake however the site details how they are kept and packaged safely. I called a few times to ask questions and all staff that answered were super helpful.”

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Posted 5 years ago

“I was very pleased with my new invert that I collected to add to my collection. Customer service on the phone and in person was exceptionally good and will be buying more in the future.☺”

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Posted 5 years ago

“Good and quick service, they were helpfulk with arrange a delivery date that suited and I will probably use again in the future”

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Posted 5 years ago

“Excellent service and excellent delivery very pleased with the delivery and quality”

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Posted 5 years ago

“Healthy animal, great customer service, great delivery service 5/5”

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Posted 5 years ago

“We buy day old chicks as a treat for our Bengal cat. Exotic Pets has now delivered several times to us and we have been very satisfied with the product and the delivery performance.”

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Posted 5 years ago

“It was a good delivery came on time and it was satisfactory so very good overall would order again and probably will.”

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Posted 5 years ago

“Easy to use website, excellent price and fast delivery 5/5 :-)”

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Posted 5 years ago

“Got my juvenile bearded dragon 4 days ago and it’s gorgeous,staff were very helpful and delivery was excellent!would highly recommend ordering from here.”

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Posted 5 years ago

“Excellent service and support”

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Posted 5 years ago

“Recived my sling in good time, very good packaging couldn't be more happy already looking for my next purchase thanks”

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Posted 5 years ago

“Great service, very quick to dispatch items and to respond to my queries. Also had no quibbles when I asked to return my items due to wrong sizing (my error) and refund me so I could buy the correct items. They even said to keep the old items and requested I donate them to a shelter! 10/10 would recommend”

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Posted 5 years ago

“ALWAYS GOOD SERVICE ,,HEALTHY ANIMALS,HAVE BEEN A HAPPY BUYER FOR MANY YEARS THANKS X”

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Posted 5 years ago

“Purchased a gift card for family member's Christmas present which arrived sooner than expected and looks good.”

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Posted 5 years ago

“Spot on with delivery , and very please with my Purchase‘s.”

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Posted 5 years ago

“My toads were delivered in perfect condition. The service provided was excellent. Very helpful and friendly staff who really care about their animals. V.G.”

Helpful Report

Posted 5 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,829 reviews