Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,829 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 4 star review on 30th September 2024

Exotic-Pets.co.uk 5 star review on 18th May 2023

Craig Bond

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is an excellent company and I can say without reservation they are first class to deal with. The staff are excellent to deal with, they are friendly, very helpful and very professional. David Stephenson County Durham”

Helpful Report

Posted 6 years ago

“Stumbled on these guys through Facebook when my local pet shop told me it was impossible to keep supplying just light coloured gerbils. So happy with the quality of gerbils and speed my order gets to me considering its coming up to Scotland. Think snake must be happy aswell as even eats the dark ones now lol. Customer service fast and friendly will continue to buy and follow”

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Posted 6 years ago

“Had a baby bearded dragon staff were so friendly and helpful”

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Posted 6 years ago

“Purchased a Panther Mantis, vivarium and live food. It all arrived well packaged and un damaged. The mantis was alert and was feeding straight away. I ordered medium brown crickets, this was changed to small by them to suit the size of the mantis. Top quality service.”

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Posted 6 years ago

“Beautiful tarantula thankyou in great healthy condition. Thankyou.”

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Posted 6 years ago

“Ordered a obt came within 24 hours very happy”

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Posted 6 years ago

“Friendly on the phone. The labelling was really good so people knew there was a live animal which has never happened with other suppliers I have used in the past.”

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Posted 6 years ago

“advised me a slight delay in order as an item out of stock. But delivery still prompt. Packaging was great. Will use for all my scaly babies needs.”

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Posted 6 years ago

“Love My Boa Healthy And Active. Arrive On Time. And It Was We'll Package. Definitely Would Shop Again THANKS EXOTIC PETS :)”

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Posted 6 years ago

“brilliant service. order came fast & in brilliant condiction. will be using again 😊”

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Posted 6 years ago

“Excellent, fast delivery. Very well packaged.”

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Posted 6 years ago

“Excellent product, good price, well packaged for delivery. Very good customer service it was delivered when i was promised. Well done .”

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Posted 6 years ago

“Received two turtles on time and they have settled in really well .Really pleased with the service I received .Thank you”

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Posted 6 years ago

“They provide excellent customer service and quality goods.”

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Posted 6 years ago

“They were extremely helpful when I had questions about their animals and sorting out delivery around my work schedule. I purchased a hatchling House Snake from Exotic-Pets, she was alert and healthy upon arrival. She has settled in nicely and enjoying her new enclosure.”

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Posted 6 years ago

“The team are really helpful and quick at replying to emails and the tarantulas are nice and healthy. I love my 8 legged baby's 💖”

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Posted 6 years ago

“I have bought two spiders live food and food for the live food and every purchase has been high quality and next day and the price has been very competitive I cannot fault this company in there products,delivery or communication this is a very high class company Alan Winter”

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Posted 6 years ago

“Purchased Hemp Substrate for our spur tailed tortoises. Great product very clean no dust easy to clear debris and soiled.”

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Posted 6 years ago

“Very good service the stuff was fantastic customer service is very good very helpful as well do have no problem order bits of u delivery is all way very good”

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Posted 6 years ago

“Delighted with my recent purchase,and the friendly prompt service.”

Helpful Report

Posted 6 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,829 reviews