Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,829 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 4 star review on 30th September 2024

Exotic-Pets.co.uk 5 star review on 18th May 2023

Craig Bond

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stick insects arrived very quickly unfortunately 1 was dead on arrival but the other are doing well son is very happy”

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Posted 3 years ago

“Would recommend this company - their customer service was helpful and resolved my issue quick and the delivery came when it was advised - will be using you again”

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Posted 3 years ago

“I ordered bumblebee toads they came to me really happy and healthy ,Very happy with the service exotic pet provides and will definitely be buying more from here again”

Exotic-Pets.co.uk 5 star review on 2nd June 2021

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Posted 3 years ago

“Always arrives om time very good condition.”

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Posted 3 years ago

“Excellent service. Crickets always arrive fresh and healthy. Cheers.”

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Posted 3 years ago

“Needed bugs and worms for our bearded dragon, had enough of going to let's say a big supply chain paying for bugs that last a few days, we had a quick search online and found Exotic and we will be repeat customer for sure the website is easy to use and find specific types of food for your needs, and the delivery was only 2 or 3 days absolutely faultless experience 👍”

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Posted 3 years ago

“Wow, my adult keeper ordered me different food. (Yummy). Lots and lots of worms. Big ones, bigger ones and giant ones, I like them, I bite the heads off. Super duper fast delivery come the next day, thank you beardi”

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Posted 3 years ago

“UV bulb arrived quickly,just what we wanted.”

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Posted 3 years ago

“Excellent customer service, the items I ordered weren't available so they gave me a ring and told me what the alternative is and within a few days they arrived.”

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Posted 3 years ago

“Very good service, very good live food, very good animals. Workers really know their stuff and helped me a lot. 10/10”

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Posted 3 years ago

“Recently ordered an ackie monitor beautiful reptile settling well,great purchase from exotic pets staff were amazing in helping me out🙏 will definitely be ordering more things in the near future with them.”

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Posted 3 years ago

“Fantastic service quick delivery and quality products”

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Posted 3 years ago

“The wax worms 🐛 are brilliant very good condition i hope i get some young ones?? Stay safe all. 🐟🎣🐛”

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Posted 3 years ago

“Very happy with the service I received. The baby toad was nicely packaged and was advised on the food supplements (calcium etc) that I need to sprinkle on the crickets that I feed it.”

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Posted 3 years ago

“Exceptional customer service! I ordered a Brown House Snake that was delivered promptly in perfect health. The best part is the online service presence is efficient and responsive.”

Exotic-Pets.co.uk 5 star review on 6th May 2021

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Posted 3 years ago

“Great service and very helpful staff. I have been ordering for a round year and will continue to do so never been any problem”

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Posted 3 years ago

“Bought a male tokay gecko from Exotic-pets.co.uk online. Very good comunication via email letting me know exactly what was happening with the shipment of an animal. The checks for setup to be ready before sending the gecko was very good also. Only gripe was postage cost. But have to say the animal was worth every penny as he is beautiful 🙂 thankyou very much. Ben.”

Exotic-Pets.co.uk 5 star review on 5th May 2021

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Posted 3 years ago

“Never leave reviews, but I’d never ordered from here before and took a ‘punt’ late one afternoon for something for my daughters birthday. Next day at work I get a delivery!!! I cannot believe how fast this was processed! Ridiculously good! Thank you”

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Posted 3 years ago

“Great service frequently use them and have always received everything I've ordered nice and safely.”

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Posted 3 years ago

“I bought my bearded dragon from exotic pets and they were so helpful from the start . The staff on the phone are so friendly and highly knowledgeable. I really do recommend”

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Posted 3 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,829 reviews