Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,829 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, I will continue to use the site as a stockist for my business for many years to come, I only wish that the availability was wider.”

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Posted 4 years ago

“First time bought from exotic pets and absolutely will be ordering again delivered next day and packed perfect would highly recommend”

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Posted 4 years ago

“Excellent service. Very happy.”

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Posted 4 years ago

“Very easy site to use. Mantis I purchased for my son turned up safe and well. Highly recommended to others.”

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Posted 4 years ago

“Second time ordering inverts from these guys, cant fault them either time. Animals arrived safe and in good health”

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Posted 4 years ago

“Great value for money, pet in pristine condition, attention to detail and answers all of our many questions asked on the preying mantis we purchased. Arrived in good time. Very happy and will come back again! Great customer service! Keep up the great work🤗☺”

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Posted 4 years ago

“Great service and rapid delivery, will certainly purchase again.”

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Posted 4 years ago

“Ordered a common boa and she arrived safely and swiftly (nextday) Was a pleasure to do buniess with exotic pets and I will be making more orders in future.”

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Posted 4 years ago

“good exp. will buy from them again”

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Posted 4 years ago

“Was in very good health no problems at all was so happy thank guys highly recommend”

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Posted 4 years ago

“My son is on a placement in the back and beyond in Kent and we always receive excellent service thank you”

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Posted 4 years ago

“Very good efficient service”

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Posted 4 years ago

“Products revived in excellent condition very happy , with the prices as well.”

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Posted 4 years ago

“Exotic pets is the best things for sale wide range of exotic pets perfect they sell everything for ur pets”

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Posted 4 years ago

“Excellent shop easy to use site very quick delivery even though my product was from an off site source and came perfectly fine with no damage will definitly be using again in the near future and would recommend to anyone wanting to get there bits for there exotic animals”

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Posted 4 years ago

“Best online pet store there is, dispatched in good time and the equipment and frozen food is always 10/10”

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Posted 4 years ago

“First time ordering from Exotic Pets and was impressed with the personalised and speedy customer service response to my request for a change of delivery address. Tarantula arrived exactly on the day and time stated, in super condition, packaged well, nicely warm, chunky and lively! Just had a molt today and looks beautiful. After being initially cautious, I would definitely use this company again. Excellent service and a lovely tarantula :-)”

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Posted 4 years ago

“Brilliant shop”

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Posted 4 years ago

“I'd give 0 if could, failed to deliver then said they have a picture of the household for proof but didn't send any image to confirm their claim”

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Posted 4 years ago

Hi Liam, As you know, I did call you to discuss this in more detail. Although the conversation was ended before I established any details, I'm assuming this review was left in error? No issues have ever been reported to us regarding your order. If you'd like us to speak to us, please call anytime during our working hours on 01246 568390 and we will gladly assist you. Best regards Chris

Posted 4 years ago

“Purchased a pacman frog it is lovely and healthy and the service I received was excellent also the delivery man will call to let u no what time the next morning he will be delivering your new pet”

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Posted 4 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,829 reviews