Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,829 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 4 star review on 30th September 2024

Exotic-Pets.co.uk 5 star review on 18th May 2023

Craig Bond

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Based on our 1st time using exotic pets. Ordered 2 crickets and 3 locust, everything arrived next day and everything live, so very satisfied and our two beardies must of enjoyed them because they are gone and will be placing another order. Thank you.”

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Posted 3 years ago

“Everything was amazing apart from took 7 days to despatch but apart from that amazing”

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Posted 3 years ago

“Very good but occasionally my silent crickets are loud enough to keep my neighbours awake”

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Posted 3 years ago

“Easy to buy my pets, helpful support making sure I had everything I needed.”

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Posted 3 years ago

“Value for money and quick delivery and very pleased with item.”

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Posted 3 years ago

“Very quick delivery and exactly what I wanted as described. If carlsberg made pet supplies it would probably be the best around!”

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Posted 3 years ago

“They were good but not a lot of them, as specially considering the amount you get from the pet shop!”

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Posted 3 years ago

“Overall the customer service was friendly and the animal was delivered safely and on time. The only negative was that I didn’t get much information on the animal when I asked (birthdate, size etc).”

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Posted 3 years ago

“Very good service and my stick insects came in great condition very happy”

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Posted 3 years ago

“Quick fast service”

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Posted 3 years ago

“Brilliant fabulous fantastic superb great amazing quality and excellent”

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Posted 3 years ago

“Our live crickets arrive in excellent condition and spacious containers unlike a rival pets organisation that used to send live crickets to us in a small plastic sauce container. We will never use them again and can only highly recommend Exotic pets for the professional care they provide to pets and customers.”

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Posted 3 years ago

“Prompt delivery and mantis and fruit flies were packaged safely and humanely. Seem to be in good condition so far (2nd day of arrival). Only negative is seller hasn't responded to an email I sent on the day of purchase asking a couple of questions.”

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Posted 3 years ago

“Ordered food for my Beardie. Came within two days extremely pleased with service. Will definitely be ordering from them again”

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Posted 3 years ago

“I was very surprised of how well the frozen mice came although when I opened the box the mice had already started to defrost but I would definitely buy from them again.”

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Posted 3 years ago

“Animal arrived safe and well. great service, would definitely recommend using.”

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Posted 3 years ago

“I'm shocked how quick the delivery is.”

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Posted 3 years ago

“Good communication, helpful but packaging could be better , there was no fragile warning or live sticker on the box.”

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Posted 4 years ago

“Lots of crickets and good standard worms. The track and trace was little confusing but isn’t exotic pets fault. Will be using again.”

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Posted 4 years ago

“Great website. Fast delivery. Good quality live food. Had them a week now and 2 have molted grown ther wings. I must ad we did not purchase as lizard food more of somthing for the kids to watch hopping around. 8 orderd 8 still with us”

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Posted 4 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,829 reviews