Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,829 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

Write Your review

Tell us how Exotic-Pets.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found them helpful and the packaging was great and the spider was in perfect condition and seemed happy. Will use again for my next spider.”

Helpful Report

Posted 6 years ago

“They delivered quick, and the items were packed really well!”

Helpful Report

Posted 6 years ago

“Very quick service and good quality of goods. Packed really well so no damage in transit.”

Helpful Report

Posted 6 years ago

“My daughter has wanted an orchid mantis for some time. I clicked for updates as to when these would be available. I ordered one for her as soon as they had some. Exotic pets have excellent customer service and support. They keep in touch if there is any issues regarding your order such as weather delays etc. Always very helpful. My daughter is over the moon with her latest praying mantis!”

Helpful Report

Posted 6 years ago

“Delivered order quickly, on time and precisely to description on website.”

Helpful Report

Posted 6 years ago

“Amazing service and animals always come well packed and in one piece. My only qualm is the postage cost, a couple of pounds cheaper and I would give 5*. Thanks for the brilliant service Exotic Pets.”

Helpful Report

Posted 6 years ago

“Good and speedy delivery”

Helpful Report

Posted 6 years ago

“I couldn't me more happy with the speedy and well packed delivery of my order.”

Helpful Report

Posted 6 years ago

“Quick delivery and healthy spiderlings. Great service, thank you.”

Helpful Report

Posted 6 years ago

“Very happy with my new pet”

Helpful Report

Posted 6 years ago

“So far the deliveries I have received have been amazing. All the praying mantis have come alive and well, no problems here.”

Helpful Report

Posted 6 years ago

“Good quality and delivery thanks. Will use again”

Helpful Report

Posted 6 years ago

“Very knowledgable and helpful will use again.”

Helpful Report

Posted 6 years ago

“Very happy with the service, packing and delivery was spot on.”

Helpful Report

Posted 6 years ago

“I ordered a bag of frozen mice. Product was as I expected and well-packaged. Delivery was on time.”

Helpful Report

Posted 6 years ago

“Easy to order”

Helpful Report

Posted 6 years ago

“Fast delivery. Happy so far.”

Helpful Report

Posted 6 years ago

“1 month late but ok. Spiders live.”

Helpful Report

Posted 6 years ago

Hi Pawel, I think this might have been a typo or a mistake. This order was delayed for 1 week due to extreme cold weather during February. We emailed all customers with outstanding orders to advise of the delay and that we would send their order out as soon as it was safe to do so. Please understand that we do this to prevent any risk to the livestock. Apologies for any inconvenience this may have caused. Thanks

Posted 6 years ago

“I only bought some Lignocel and fake plants from the website, but the pricing on the Lignocel was good and the 12.5kg bag (these are big bags, around 100x50x30cm) was delivered to the house without any additional delivery charge - in fact delivery was free because the other bits pushed the order over the free delivery threshold. Overall I can't complain at all, what I ordered for a good price was delivered in the stated timescale.”

Helpful Report

Posted 6 years ago

“I had excellent service from them,they didn`t post the live insects until the weather conditions were correct to do so which is right,and the items came nicely packaged with the well being of the insects the priority.Will shop with them again.”

Helpful Report

Posted 6 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,829 reviews