Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,829 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 4 star review on 30th September 2024

Exotic-Pets.co.uk 5 star review on 18th May 2023

Craig Bond

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered frozen fish food it arrived well packed and still frozen there was no sign of it even starting to thaw out. Thank you.”

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Posted 7 years ago

Glad to hear everything arrived in A1 condition and thanks for leaving us a 5-star review! :)

Posted 6 years ago

“Fast delivery, healthy live insect arrived safely and is still alive (so far)”

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Posted 7 years ago

Thanks for the great review and we hope to see you back again soon. :)

Posted 6 years ago

“Better if will be more clear numbers of live foods 😀”

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Posted 7 years ago

Thanks for your great review Kacper. :)

Posted 7 years ago

“order arrived promptly,all feeder insects were alive and in good condition. thanks!”

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Posted 7 years ago

Our range of live food is very popular and we're glad to see that your happy with the insects you received too. :)

Posted 7 years ago

“exotic pets were easy to order from and good quality items , would recommend them highly”

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Posted 7 years ago

Thanks for a great review and your recommendation Slyvia. :)

Posted 7 years ago

“Delivery as per instructions and on time Great service”

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Posted 7 years ago

Thanks for a great review Craig. I'm glad you find our delivery notes option useful! :)

Posted 7 years ago

“Great company, very helpful. Been buying from Exotic pets since 2008.”

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Posted 7 years ago

We love this! That really is customer loyalty. Thank you very much Debbie. :)

Posted 7 years ago

“Excellent website would recommend it too anyone aint bought any pets of the website yet but i have bought live food which i received very quickly”

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Posted 7 years ago

Glad to hear our live food is being so well received. Thanks for a great review. :)

Posted 7 years ago

“Fantastic communication. Packaged really well, loved my new pets, used Exotic Pets before too and definitely recommend.”

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Posted 7 years ago

Great! We love to hear of our customers enjoying their new pets. Thanks for a great review. :)

Posted 7 years ago

“Best breeder and general exotic pet shop arround been going to exotic pets for 5 years now and haven't had a negative experience had nothing but help and guidance.”

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Posted 7 years ago

Thanks for a great review Jake. :)

Posted 7 years ago

“Had a few things delivered so far fantastic service will be using exotic Pets regularly ciaran”

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Posted 7 years ago

It's great to hear we're doing a good job. Thank you for a great review and your continued custom. :)

Posted 7 years ago

“Package came in good time and was well packed highly recommend”

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Posted 7 years ago

Thanks for the great review and your personal recommendation Matthew. :)

Posted 7 years ago

“Very impressed. The live fish food arrived very quickly and was well packaged. The puffer fish loved it.”

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Posted 7 years ago

Thanks for the 5-star review Hannah and I'm glad to hear the food went down a treat with the puffer fish too! :)

Posted 7 years ago

“I ordered a salmon pink spider and was very impressed with how safe and secure the little fella was also happy with how quick it come this is amazing company and help with all needed nothings to much 10/10 from me thanks guys . Lee b”

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Posted 7 years ago

Thanks for the great review Lee and I'm pleased you like the Salmon Pink Birdeater we sent you. :)

Posted 7 years ago

“Great prices and very healthy animals wall pack for delivery just grate will be using alot thanks”

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Posted 7 years ago

Thanks for a great review Tracy and glad to hear you will be returning to us as a customer. :)

Posted 7 years ago

“Been buying for a few months and no faults, all the livefood in purchase comes well packaged and is great quality”

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Posted 7 years ago

Thanks for your continued custom Lewis and for leaving such a great review. :)

Posted 7 years ago

“professional,knowledgeable and extremely personable. Aurora Khaleesi has settled in so well.She is absolute delight. Thank you so very much. Will use you again soon. Carolyn, Adie and Aurora”

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Posted 7 years ago

Cool name! Glad we could help and look forward to you returning to us.

Posted 7 years ago

“Fab website with lots to choose from. Fast and understandable service. Packaging of my item was perfect . The spiderlings I ordered where very healthy and not skittish overall fantastic site to purchase from 10/10”

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Posted 7 years ago

I'm glad you were happy with all the spiderlings you received. We do sell a lot of them and take great care in maintaining and safely packing them. :)

Posted 7 years ago

“My first time using this site. Very happy with the whole process and encountered no issues whatsoever”

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Posted 7 years ago

Thank you for your comments. Please let us know if there is anything we can do for you in the future. :)

Posted 7 years ago

“Excellent stock and excellent fast service”

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Posted 7 years ago

Glad to see that all our customers are happy with the new aquatic live food we're selling. Thank you. :)

Posted 7 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,829 reviews