Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,829 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 4 star review on 30th September 2024

Exotic-Pets.co.uk 5 star review on 18th May 2023

Craig Bond

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always good service. Live food arrived within a few days and was looking healthy and well packaged. 10/10.”

Helpful Report

Posted 4 years ago

“Ordered a pac man frog and arrived on a Thursday lady I spoke to was very helpful called me to double check I have all the correct equipment to take care of the frog correctly also was willing to help answer my queries. Only bad side was the delivery service they use , the driver who called was rude however exotic pets them self where excellent”

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Posted 4 years ago

“It was great to find a card for my grandson on this site. He has a leopard gecko and I wanted a card with one on. Found the perfect card for him. It can be used as a picture for his wall afterwards. Great service and arrived very quickly.”

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Posted 4 years ago

“Wide range of products at reasonable prices. Items arrived well packaged and delivery was quick”

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Posted 4 years ago

“Fast delivery, great choice of live food. Have just placed my second order.”

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Posted 4 years ago

“Great selection of items for my lizards and tortoise. The Arcadia Earth Pro A and CA are top quality products and really competitively priced. The Arcadia dragon fuel and flower boost are great treats. The turtle block is huge and great value. No problems ordering from Exotic Pets. Great pricing, top quality specialist items for my range of reptiles. Speedy dispatch. Will be back.”

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Posted 4 years ago

“Over the moon with the service, quick delivery with happy drivers and well priced, will be shopping here for all my exotic needs from now on 10/10”

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Posted 4 years ago

“I've bought 3 leopard geckos, a bearded dragon and a marbled salamander from Exotic Pets and they've all be happy and healthy animals. Clearly looked after from start to finish and the courier is timely and the animals spend the least amount of time in transport which means less stress for them and is fantastic. The communication and service with Exotic Pets is fabulous and very friendly. Can't recommend this company enough for their animals, wellbeing of them and their services. Thank you!”

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Posted 4 years ago

“Melissa was really helpful and so lovely to deal with. Customer service 10/10. Helped me decide what i required and with lots if patience. Will definitely use again P Marston”

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Posted 4 years ago

“Fast delivery and lovely product, affordable pricing”

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Posted 4 years ago

“Quick, Smooth transaction. Fast delivery in pandemic time ! Feel that the company doing their best to feed everyone and make sure everyone happy in this chaos! Thanks guys !”

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Posted 4 years ago

“Easy to register and order. Called store to check on my order as this was the first time I had used them. The lady was very friendly and helpful explaining how the process worked. I received a text saying my order was ready to collect visited the store which was stocked with everything you would need for your reptiles. Excellent will be a repeat customer.”

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Posted 4 years ago

“Came very quick and would use you agin sometime next month”

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Posted 4 years ago

“Outstanding customer service before and after sale. I bought s juvenile chameleon and was kept in touch with every step. There even more than ha]py if you need advice over the phone”

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Posted 4 years ago

“Good quality and fast delivery 👍👌”

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Posted 4 years ago

“Great service called you in advance to make sure you had everything you would need you were willing to answer any questions you had no matter how big or small would absolutely recommend there service”

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Posted 4 years ago

“Received my third tarantula sling yesterday, arrived super fast every time I've ordered, packaging was excellent, I have no complaints what so ever! Cannot wait until you have new Ts in stock 😬😁😬😁”

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Posted 4 years ago

“My striped knee tarantula arrived quickly and safely. Bought many times from these guys and have always been happy with my purchases. Just need to find more space to purchase more of these beautiful creatures.”

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Posted 4 years ago

“Great service, good quality”

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Posted 4 years ago

“Super fast delivery, live food was in excellent condition I now have one happy gecko”

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Posted 4 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,829 reviews