Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,829 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

Write Your review

Tell us how Exotic-Pets.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service even during these difficult times. Well done to all in the team. Keep safe!”

Helpful Report

Posted 4 years ago

“Very poor delivery service.payed extra for private currier took over 2 weeks. Will not be using again.”

Helpful Report

Posted 4 years ago

“Fast delivery and just what I wanted although some of the crickets were on the small side (ordered large!) but my beardie didn’t mind! Will definitely use again!”

Helpful Report

Posted 4 years ago

“Quick delivery Excellent service”

Helpful Report

Posted 4 years ago

“Quick delivery and good quality”

Helpful Report

Posted 4 years ago

“Good quality feeders, 5-day delivery, happy with my purchase.”

Helpful Report

Posted 4 years ago

“even with this virus,you are still doing what you do best An essential service, thankyou.”

Helpful Report

Posted 4 years ago

“Quick delivery, items easy to order, very good range of items”

Helpful Report

Posted 4 years ago

“Delivered everything on time, didn’t have one of the items I ordered but quickly called and offered me a better alternative with no extra cost. This will be where I order all my tortoise needs from now on”

Helpful Report

Posted 4 years ago

“Odered live insects and all arrived healthy- extremely pleased and will use them again”

Helpful Report

Posted 4 years ago

“Ordered substrate during the Coronavirus pandemic thinking it would take ages to arrive but it turned up about 2 days later! Great Company! Thank you so much!!”

Helpful Report

Posted 4 years ago

“After having early teething problems which I found out was due to high volume of calls they were experiencing, I was dealt with very proffesionally. The product exceeded my expectations and was of the highest quality.I will be re ordering very soon Thank you.”

Helpful Report

Posted 4 years ago

“My snake arrived happy & healthy! I've had her for about a month now with no issues. Feeding & shedding well. Customer service was also quick to reply to my queries & I was pleased to find out they wanted to vet me & my set-up before they would ship, as every responsible livestock dealer should. ♥”

Helpful Report

Posted 4 years ago

“Perfect service. It was very easy to order and my order arrived very quickly.”

Helpful Report

Posted 4 years ago

“Arrived this morning, I'm sure my lodgers bearded dragon and our local Robins will love them!!”

Helpful Report

Posted 4 years ago

“Had a problem with delivery but in the middle of Coronavirus exotic pets sorted it, so thank you.”

Helpful Report

Posted 4 years ago

“In lockdown I found myself with a broken feeding dish for my tortoise I wasn’t sure how too fix the problem but came across the exotic pets website ordered my dish and a spare at a very cheap price they came well packaged and kept me updated with tracking of my order very pleased”

Helpful Report

Posted 4 years ago

“Very well packaged and fast delivery”

Helpful Report

Posted 4 years ago

“Ordered 500 brown crickets received 500g meal worms still waiting for customer service to respond to my email.”

Helpful Report

Posted 4 years ago

“Easy process to order, has been difficult getting live food for my Gecko and Chillien Rose as our usual supplier is closed. Found Exotic Pets online and will definitely be using in future as it is so much easier and the delivery time was quick given the current climate. Very pleased :)”

Helpful Report

Posted 4 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,829 reviews