Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,829 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 4 star review on 30th September 2024

Exotic-Pets.co.uk 5 star review on 18th May 2023

Craig Bond

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic live food. Good condition and very fast delivery. Highly recommend”

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Posted 2 years ago

“Recieved and I'm very happy with my order of morio worms. I will be ordering again.”

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Posted 2 years ago

“Excellent service, quick delivery. Exactly as described. Good value for money.”

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Posted 2 years ago

“Great service perfect product prompt reliable service used more than several times & will keep on using this website Exotic pets.co.uk . My Pets are thriving from the live food I receive thankyou.”

Exotic-Pets.co.uk 5 star review on 17th August 2022

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Posted 2 years ago

“Absolutely fantastic shop with knowledgeable staff and some really awesome and cute animals.”

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Posted 2 years ago

“All was good but may I suggest that when sell on line your have customer sign a disclosure because when I was able to go to reptile shop you have prove you have good home for pet and will take responsibility for what happens to pet because any one can buy dangers creatures off line thank you”

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Posted 2 years ago

Hi Tanya, Thank you for your review. For online sales (as we do in store) our team will assess your knowledge, experience, and suitability of your wanted new pet. Proof of setup must also be provided if goods have been purchased elsewhere. We will not ship any reptiles or amphibians until we are satisfied with all the information and evidence provided. Invertebrate orders do fall under different sales policies, however at the checkout it states that an exotic pet is not an impulse buy. You must have researched how to care for the exotic pet in question. We are also here to offer advice should anyone require further information.

Posted 2 years ago

“No issues from ordering to delivery. All items where delivered alive as well.Will be ordering again.”

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Posted 2 years ago

“excellent and reliable”

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Posted 2 years ago

“Very quick delivery,healthy bugs all good”

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Posted 2 years ago

“Excellent product , fast delivery”

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Posted 2 years ago

“Quick delivery thanks”

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Posted 2 years ago

“I ordered a curly haired tarantula, it came really quick and is growing fast.”

Exotic-Pets.co.uk 5 star review on 8th August 2022

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Posted 2 years ago

“I ordered a calcium block for my tortoise it Arrived promptly. Thank you”

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Posted 2 years ago

“Fabulous service, really quick delivery, packaged well, fab quality products and really good value for money.”

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Posted 2 years ago

“Good company and products fast delivery very reasonable prices.”

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Posted 2 years ago

“Great service! Very fast and efficient”

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Posted 2 years ago

“Always great service, always on time. Thank you”

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Posted 2 years ago

“Great addition for my geckos”

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Posted 2 years ago

“Brilliant customer service excellent delivery times have purchased a red knee tarantula and live foods, will only use this company now. Can't fault them.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,829 reviews