Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,829 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 4 star review on 30th September 2024

Exotic-Pets.co.uk 5 star review on 18th May 2023

Craig Bond

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My T arrived safe and sound, very well packed (heat pad included) Would recommend and use again.”

Helpful Report

Posted 4 years ago

“Ordered a spiderling and various accessories. All arrived very quickly, safely and well packed. Spiderling has settled in wonderfully and is happily pouncing on crickets. A very satisfied customer.”

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Posted 4 years ago

“Fantastic service! The animals and equipment we’re safely delivered and arrived in great condition. They really do go the extra mile for you!”

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Posted 4 years ago

“Excellent service, 100% delighted. The 3 Bearded Dragons I purchased were delivered by courier fit and healthy with no problems at all on an agreed day. I was kept informed of the progress of dispatch throughout and offered professional advice on care for them including appropriate housing and diet. I wouldn’t hesitate to use them again.”

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Posted 4 years ago

“always prompt service and very helpful if I need to contact them directly. Thanks!”

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Posted 4 years ago

“I ordered a Leopard Gecko, she was delivered within the week. She is lively and friendly, absolutely brilliant addition to our family. I did have an enquiry when she was delivered, I contacted the team and they responded very quickly with alot of good information. I highly recommend Exotic-Pets to everyone, brilliant service and customer basis. I hope to use them again in the future.”

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Posted 4 years ago

“Quick postage, good quality live food.”

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Posted 4 years ago

“Ordered a scorpion, was very well packaged and shipped quickly. Communication was good, would definitely buy from here again”

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Posted 4 years ago

“Having never bought a reptile online before I was a bit nervous but it was a joy, from speaking to them on the phone to receipt of my gorgeous little beardie from the lovely carrier. Very knowledgeable, helpful and caring.”

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Posted 4 years ago

“Absolutely fantastic, does what I need it to and well designed. Dispatch and arrival time was brilliant as well 10/10”

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Posted 4 years ago

“Lovely fat tails . Quick delivery”

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Posted 4 years ago

“This is the first time I've used exotic pets.co but I've been really impressed. Ordered a millipede starter set and although the tank itself isnt as big as id like it's amazing value for money! Such a thoughtful selection of things to get an excited 10 year old bug lover started with a new pet. Perfect. Thank you so much.”

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Posted 4 years ago

“excellent as before”

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Posted 4 years ago

“Fantastic service, friendly staff, high quality products, fast delivery thank you!”

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Posted 4 years ago

“Really pleased with all my items, and my frog is belly too”

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Posted 4 years ago

“Good communication, Bullfrog arrived well packed and healthy.”

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Posted 4 years ago

“Fast efficient on time delivery as promised. Excellent communications and a pleasant easy transaction. Have purchased in the past and I am sure I will be again. Many thanks.”

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Posted 4 years ago

“Very friendly staff my pet lizards 4 arrived fit safe and healthy very pleased excellent service!! thanks”

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Posted 4 years ago

“Got a Harpactira pulchripes spiderling from here. Ordering was simple and painless. Delivery was quick and it was well packaged. No grumbles here and I'll definitely be ordering from here again.”

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Posted 4 years ago

“Received the substrate as well as the tarantula. The Tarantula came alive and hopefully will do well. Sadly they didn’t know the sex of the T”

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Posted 5 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,829 reviews