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Exotic-Pets.co.uk Reviews

4.7 Rating 1,829 Reviews
A
Happiness Grade
Read Exotic-Pets.co.uk Reviews

About Exotic-Pets.co.uk:

Exotic-Pets.co.uk has been Home of the Alternative Pet for over a decade and we are one of the largest and most trusted online reptile specialists.

We carry stock of all major brands including Arcadia, Exo Terra, Microclimate, ProRep, Lucky Reptile and Zoo Med. Find everything you require for your new or existing exotic pet with our range of starter kits, vivarium’s, heating, lighting equipment, décor and substrates.

Specialist foods are our forte and we are a market leader in supplying fresh and healthy livefood straight to your door, along with a broad range of frozen foods for falconers and snake keepers.

We remain committed to offering comprehensive advice and care information on all the pets we sell and are happy to make recommendations based on your experience and abilities.

Our team is here to help, just ask!

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,

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Customer Service - Good

98.99%
Industry Average
Got delivered my leopard gecko and necessary accessories, everything arrived on time and the gecko was in a healthy condition. Their customer service is some of the best I've ever experienced and Gemma was always on hand to answer any questions I had and was always giving advice on how to properly care for her showing how much they care for their animals. Cannot recommend enough
posted 1 year ago - William S
I order live food for my bearded dragon. They are alway great quality and are delivered promtly. A great service and good value.
posted 1 year ago - Peter T
I'm a fairly new customer, and very happy with service I've received. Items arrive by estimated date if not sooner. Live foods are healthy and plentiful, and prices here are competitive. Definitely recommend this online store.
posted 1 year ago - Anne K
A good service for inverts, can't comment on other parts but recieved my millipede in full health and now she's extremely happy in her new home! Arrived as expected inside an old cricket tub in a cardboard box surrounded by packing paper, completely unharmed.
posted 1 year ago - Emily D
Packed my tarantulas well and was nice and healthy. Great service great company thank you
posted 1 year ago - Burrel H
Fantastic service, Our Kids love the Axolotl Courier was on time and arrived in pristine condition. Great staff, the duty of care process puts you fears from ordering in the internet to sleep.
posted 1 year ago - Craig B
Very good service, great product
posted 1 year ago - Clive T
The customer service was second to none from start to finish all communications were prompt and they answered all our questions.
posted 1 year ago - Gemma H
I ordered a small glass tank, which I thought was a very reasonable price. It was dispatched really quickly with plenty of delivery progress updates. The item was packed with care. Really great service from Exotic Pets. Easy to use site as well.
posted 1 year ago - James D
The service is helpful and the delivery is quick. The Morio worms are in a good condition and the wild birds love them!
posted 1 year ago - Judith C