Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,829 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service,helpful staff. Good range of products. They had just what I was looking for. Would definitely use them again.”

Helpful Report

Posted 5 years ago

“Brilliant service every time and always there to help out, it's nice to know that I can call someone when I have a question or I need help in choosing what to buy for my baby corn snakes. Especially Karen is brilliant, I can't praise her enough.”

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Posted 5 years ago

“Absolutely brilliant service spiders and snakes in top condition feeding well and no problems at all . Will always use this friendly place .”

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Posted 5 years ago

“Very impressed and even rung to make sure I had the pets needs meet etc .”

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Posted 5 years ago

“Very happy with the company and the delivery service was fast to and I will be using the company again very polite people and helpfull”

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Posted 5 years ago

“for sure i'll use Exotic-pets again... i purchase a tortoise such a beautiful animal and in good health......super fast service and an excellent costumer service ....”

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Posted 5 years ago

“Extremely happy with the delivery my bearded dragon was safe and well looked after excellent customer service over the phone very helpful and polite the only thing I would have liked is a copy of my pets certificate when it was born and sex”

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Posted 5 years ago

“Order 3 Mantids. One Blue Malaysian and 2 Budwings. Order placed online and delivered as suggested. All 3 Mantids arrived safely. Absolutely in love with them. One is called Blue and the two Budwings called Bert & Ernie. We will be ordering more. Thank you so much. Definitely would recommend anyone to this site, it’s brilliant.”

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Posted 5 years ago

“Very happy with the service and delivery”

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Posted 5 years ago

“Great service, tarantula arrived very healthy and happy. Will be ordering from this site again.”

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Posted 5 years ago

“All animals are safe and well packaged. However, I have made a few purchases now and every time there was an item missing, but the product was sent out the next day.”

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Posted 5 years ago

“Your the best guys!! Brilliant service with never any problems and all my tarantulas that I've purchased from you are healthy and well Thanks again Chris in Weston super mare”

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Posted 5 years ago

“Good service , could be faster at dispatching products , but I was happy once I received them , will use again”

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Posted 5 years ago

“A brilliant product worth every penny”

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Posted 5 years ago

“I had been looking for a snowflake whites tree frog for some time with no luck. I was a little hesitant to order a frog online but I was more than pleasantly surprised. The ordering was extremely easy but you can tell that Exotic pets really care about the animals that they sell. I had a phone call to arrange delivery and while on the phone was asked some questions to make sure that the frog would be going to a suitable home. Whe my frog arrived he was well packaged with a little heat pack. He was happy and healthy and is a beautiful little frog. I would definitely recommend Exotic pets and woukd definitely use them in the future. BRILLIANT service from start to finish.”

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Posted 5 years ago

“Product was listed as dust-free, but was actually pretty dusty when it arrived.”

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Posted 5 years ago

“Great products and speedy delivery, would use again!”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Great company to deal with, friendly and helpful. I do sometimes however feel distinctly short-changed when buying '500' or '1000' crickets. But they are pretty cheap, so I don't feel that hard-done-by. Thanks for doing a generally great job Exotic Pets.”

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Posted 5 years ago

“I bought my husband a king snake last month the lady on the phone was amazing even though I kept asking questions it was delivered the following week as said he came well packaged and a list of when he’d eaten and what to feed him he’s lovely and growing fast will definitely use again thank you”

Helpful Report

Posted 5 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,829 reviews