Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,829 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 4 star review on 30th September 2024

Exotic-Pets.co.uk 5 star review on 18th May 2023

Craig Bond

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order of an Autumn leave stick insect arrived fast, securely packaged and in great condition. Settling in very well, thanks guys”

Helpful Report

Posted 5 years ago

“Awesome service! Super polite staff that were happy to answer all my many questions. Great delivery service. My green marbled newts are settling in nicely. Already browsing for my next purchase. Great exotic pets suppliers!!!”

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Posted 5 years ago

“Easy and fast transaction with a quick delivery. Beautiful centipede as described and packaged securely. Looking forward to my next purchase with Exotic Pets :)”

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Posted 5 years ago

“Always brilliant service and fast to respond. Would always recommend this company.”

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Posted 5 years ago

“Always given an excellent service and follow up calls to update on all my orders.”

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Posted 5 years ago

“I have ordered a lot of tarantulas from exotic pets , boxed and labelled as they should be, especially If you have a live animal. and if they need a heat pad, very secure package, and always on time with order. And other good things they give a description whether it's good for beginners which with other inverts shops is not always stated.”

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Posted 5 years ago

“Very helpful people answered all my questions the week before I brought my cornsnake and kit plus bits n bobs. Rocky the cornsnake and equipment arrived safely.”

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Posted 5 years ago

“Very helpful usually easy to contact would use again only downside my new family member was very cold on delivery think the courier could do with getting a better van for carrying reptiles”

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Posted 5 years ago

“Easy to use website and excellent service”

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Posted 5 years ago

“Stunning spider. Packaged fantastic will be buyin more.”

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Posted 5 years ago

“Had my third order from here and a total of 7 animals, they all came in perfect condition and arrived very soon after I ordered them. Exotic pets will be my go to when it comes to ordering exotics. I highly recommend them to everyone.”

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Posted 5 years ago

“My son is very happy with his praying mantis and very fast delivery thank you”

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Posted 5 years ago

“Overall really happy with the service, had a slight problem with the courier only delivering my animal and none of the equipment i ordered but this was sorted quickly and also was partly my own fault. The California Kingsnake i bought was in great condition and is settling in nicely, 5 stars from me and i would gladly buy from them again.”

Helpful Report

Posted 5 years ago

“I got my first snake from them and I had all the support I could ask for, mind you I was paranoid about it as well :)) I had the most fantastic experience, Karen is absolutely brilliant. Thank you exotic pets for my baby girl, Daenerys”

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Posted 5 years ago

“Love coming here to build my collection up there is good quality animals and if you have any problems or would like information they are very responsive I can’t recommend this company high enough 5*”

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Posted 5 years ago

“Very prompt and safe delivery. Easy to use webpage, will definitely be back to order more”

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Posted 5 years ago

“The communication from Exotic-Pets has been fantastic from start to finish My newt has settled nicely I’d just like to say thank you to them”

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Posted 5 years ago

“Gecko arrived in good condition”

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Posted 5 years ago

“Got Africa giant black millipede with tank & bedding. Cheap fast delivery.”

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Posted 5 years ago

“Really happy with my purchase, delivery was promt.”

Helpful Report

Posted 5 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,829 reviews