Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,829 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

Write Your review

Tell us how Exotic-Pets.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a leopard gecko, after getting in contact about when we would receive him, we were asked questions to check we had everything in place that he needed and delivery was arranged and he arrived safe and sound.”

Helpful Report

Posted 5 years ago

“Had to wait a while for my order, but it was worth waiting for. It is a shame that the dishes I ordered were out of stock. That order is kept on hold hoping they can be obtained. Thank you for the information.”

Helpful Report

Posted 5 years ago

“Very impressed. Great customer service from them and also the courier that was used. Delighted with my new snake. 👍”

Helpful Report

Posted 5 years ago

“The service I received was absolutely faultless. They went above and beyond and managed to get me an extra pair of tortoises. The tortoises arrived very well packed and in excellent condition. After a nice soak, all four ate a good meal. Would use again and would highly recommend them.”

Helpful Report

Posted 5 years ago

“Excellent service prompt delivery healthy lizard 👍”

Helpful Report

Posted 5 years ago

“Excellent service healthy snails thank you”

Helpful Report

Posted 5 years ago

“Thrilled with my new boa. Was apprehensive about buying an animal online but my snake is so healthy and the service was awesome. Was neat to have the little baby delivered right to my door, too.”

Helpful Report

Posted 5 years ago

“I love my snake, but if I may make a suggestion is to check your animals and make sure their free of all parasites such as snake mites because I'm currently treating my snake for them.”

Helpful Report

Posted 5 years ago

“Im in Aberdeen scotland. Best ever to get live bugs from would recommend them 100%”

Helpful Report

Posted 5 years ago

“Quick delivery, easy to follow instructions,my tortoise seeds are sprouting already, excellent service.”

Helpful Report

Posted 5 years ago

“Site was very easy to navigate service excellent my order came swiftly I will definitely be recommending exotic pets to my friends plus making pets.co.uk my number one choice”

Helpful Report

Posted 5 years ago

“Great service, kept in the loop from start to finish, fast delivery and the products were great. Perfect all round”

Helpful Report

Posted 5 years ago

“Very pleased. Good service and product.”

Helpful Report

Posted 5 years ago

“Excellent service as always”

Helpful Report

Posted 5 years ago

“Not like on the pictures. Waste of money”

Helpful Report

Posted 5 years ago

Hi Marcin, sorry to hear you're disappointed with one of the products you have purchased from us. Can you contact us and let us know specifically which one didn't meet your expectations? Thanks Chris

Posted 5 years ago

“Excellent communication & service, very helpful on the phone, snake arrived healthy and happy and on time, equipment fantastic quality. Thank you for making a first-time snake buyer very happy!”

Helpful Report

Posted 5 years ago

“Very helpful staff. Good prices skinks and produ cya arrived on time and in good condition. Will use again”

Helpful Report

Posted 5 years ago

“The delivery was amazing he was here in the space of 24 hours but I would like to know the last time my scorpion food because he has not been eaten since I’ve had him so I would like to know the last time”

Helpful Report

Posted 5 years ago

“Always a lovely service with Exotic Pets. The staff are incredibly helpful and are always on hand for extra advice, great news for those who have never had an unusual pet before. Loved all the help I got when buying my first tarantula slings.”

Helpful Report

Posted 5 years ago

“Very quick and cheap great quality enclosures”

Helpful Report

Posted 5 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,829 reviews