Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,829 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

Write Your review

Tell us how Exotic-Pets.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Exotic-Pets.co.uk 4 star review on 30th September 2024

Exotic-Pets.co.uk 5 star review on 18th May 2023

Craig Bond

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can not fault what so ever amazing quick service even with it being bank holiday will definitely be buying a lot more of my equipment and animals from here from now on”

Helpful Report

Posted 6 years ago

“Great communication and perfectly packaged. Our new Cornsnake "SnakeyMcSnakeFace" is a beauty! User friendly website and very helpful to the first time snake owner! Very grateful for the email support when asking a multitude of questions so thank you! Highly recommended.”

Helpful Report

Posted 6 years ago

“Love my orchid mantis great customer service. And fast delivery.”

Helpful Report

Posted 6 years ago

“I have never had any issues with this company, fast delivery and friendly customer service. My two millipedes are amazing!”

Helpful Report

Posted 6 years ago

“Very happy”

Helpful Report

Posted 6 years ago

“Ordering is so simple. My order was very well protected from potential damage as I had a tank delivered. On the wed site it said next day delivery for my order, it took a week. No complaints though as very happy with everything that was delivered 🙂”

Helpful Report

Posted 6 years ago

“Tarantula was well boxed up very safe and very healthy when arrived will definitely be using them again”

Helpful Report

Posted 6 years ago

“Delivered on time in perfect condition, thank you for a great service. Dave.”

Helpful Report

Posted 6 years ago

“Great service,my tarantula arrived safely and quickly. Many thanks,would recommend for sure”

Helpful Report

Posted 6 years ago

“5 stars good service”

Helpful Report

Posted 6 years ago

“Made all my purchases from exotic pets, always fast delivery and items arrive well packed in perfect condition”

Helpful Report

Posted 6 years ago

“Order came very quickly and all at once in a big box. The tarantula is so beautiful, it is now happily adjusting to its new home. I am a very happy customer! 10/10”

Helpful Report

Posted 6 years ago

“my order arrived on time. all feeder insects healthy. ive been a customer with exotic pets for a long time and have never been disappointed. quality goods, livestock and service. i highly recommend buying from exotic pets.”

Helpful Report

Posted 6 years ago

“Excellent service again. Tess the Tortoise loved her new dishes, first thing she done was sit in the big one. Great sign. Happy Tortoise, happy owner. 1st class Exotic-pets. I'll be back again soon. :)”

Helpful Report

Posted 6 years ago

“I ordered a young boa constrictor from exotic pets. Had no issues regarding transaction, check out was simple. Delivery is on a Thursday, courier collected from exotic pets the Wednesday, I got a phone call Wednesday evening off the courier letting me know a time slot. Thursday morning the courier phoned me to let me know he was in my area, signed for etc and my snake was well packaged with a little heatpack which kept her warm. I slowly put her in her vivarium and left her alone for a couple of days. She's just shed her skin today well and she is very tame, we love her to bits! she's a lovely addition to our family. If we decide to purchase another reptile I know where to look :)”

Helpful Report

Posted 6 years ago

“Although I was slightly unhappy for a split second regarding my purchase. I bought a tiger salamander and thought it would look like the one in the picture advertised on site. She didn't. Instead she's got a beautiful spotted pattern. I'm absolutely besotted. Spotty is unbelievably beautiful. After a gorgeous salamander the next best thing about buying from you was the "instant" courier. To buy a vertebrate you usually have to book a month in advance. Hard work when you don't know what might come up for sale. That's all taken care of here though. My salamander arrived in tip top shape. I was worried as it was a really hot day and thought she might have suffered. Nope. Well packed and she was eating right out of the box. Thank you so much.”

Helpful Report

Posted 6 years ago

“The packaging was nicely secured as well as making sure that the spider inside was safe. The spider was in a secure container and arrived in pristine condition and is doing extremely well. Will definitely be ordering more in the future.”

Helpful Report

Posted 6 years ago

“Provided good quality items at a good price”

Helpful Report

Posted 6 years ago

“Great service! Everything came well packed and in tact and my specimens came healthy and without stress. Very good job! :)”

Helpful Report

Posted 6 years ago

“You have great prices and a variety of stock and fair delivery prices.”

Helpful Report

Posted 6 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,829 reviews