Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,829 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

Write Your review

Tell us how Exotic-Pets.co.uk made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Exotic-Pets.co.uk 4 star review on 30th September 2024

Exotic-Pets.co.uk 5 star review on 18th May 2023

Craig Bond

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered for the frist time got two Asian long tailed lizard they arrived so healthy well packed and am over the moon with them the customer service is amazing to i spoke to a guy called Aaron he made me feel so welcoming over the phone means a lot to me that as i suffer from bad anxiety so it made me feel so much better with everything you now have my royalty and will allways use your business thankyou so much”

Exotic-Pets.co.uk 5 star review on 31st March 2021

Helpful Report

Posted 3 years ago

“Very fast shipping and quality thanks”

Helpful Report

Posted 3 years ago

“Excellent service and great communications.”

Helpful Report

Posted 3 years ago

“Been using for years, great service!”

Helpful Report

Posted 3 years ago

“good service good price both arrived alive and have no sign of anything wrong with them will defo be using your service again”

Helpful Report

Posted 3 years ago

“Our cat loves them. She is feeding five kittens and these chicks give her all the nutrients she needs. I feel you need to advertise these for cats as well as reptiles.”

Helpful Report

Posted 3 years ago

“Great customer service and a huge variety of everything and anything for your exotic taste. 💙Thank you 💙”

Exotic-Pets.co.uk 5 star review on 20th March 2021

Helpful Report

Posted 3 years ago

“My frozen food arrived on a time and day I requested. It was packed perfectly and in perfect condition. Have been a regular customer for years and will continue to be so.”

Helpful Report

Posted 3 years ago

“Our jungle nymph arrived safely.Happy to have her!”

Helpful Report

Posted 3 years ago

“Everything was fresh n plenty of it... it kept a few of my animals happy”

Helpful Report

Posted 3 years ago

“Reliable and considerate to customers and breeders of tarantulas keep it up”

Helpful Report

Posted 3 years ago

“The company is brilliant but I think they should use a better reptile courier one who tends to the animals needs over night”

Helpful Report

Posted 3 years ago

“Very good service healthy animal as well”

Helpful Report

Posted 3 years ago

“Brilliant, i was new to owning a snake and i visited the shop to get more information and advice. They answered all my questions as well as letting me handle some snakes to make sure i was happy with them Highly recommend exotic pets, friendly helpful staff and go the extra mile to ensure their customers and animals are happy and well looked after”

Exotic-Pets.co.uk 5 star review on 7th March 2021

Helpful Report

Posted 3 years ago

“Excellent customer service! Will definitely shop here again. 👍”

Helpful Report

Posted 3 years ago

“The service from the team was top quality, they were super informative and clearly know exactly what they’re talking about. My gecko was delivered super quickly so wasn’t overly stressed on arrival and packaged perfectly to keep her warm. I’d highly recommend exotic pets to anyone keeping or looking to keep reptiles!”

Helpful Report

Posted 3 years ago

“I have received frogs (African bull frogs and a Pacman) on three occasions from exotic-pets.co.uk and every time the service has been brilliant. Every time my frogs have arrived safe, very healthy and well packed. The courier service was fantastic and the driver kept me up-to date (I received a message the day before with an approx time and then another message the following day when the driver was 20mins away) I cannot fault them at all and would happily order from them again in the future. I have also recommended them to numerous people within the amphibian community. Well done and thank you exotic-pets.co.uk.”

Helpful Report

Posted 3 years ago

“Couldn’t get the iguana I ordered , but came to a agreement . Very happy with my Ackie”

Helpful Report

Posted 3 years ago

“Absolutely amazing service. Spoke to Karen who helped me organise the purchase and delivery of my Whites Tree frog and all the equipment needed to keep the frog. Highly recommend Exotic Pets to anyone looking for a new pet or new pet supplies. Thank you!!”

Exotic-Pets.co.uk 5 star review on 3rd March 2021

Helpful Report

Posted 3 years ago

“Great website, easy to order, very quick and efficient delivery service. Highly recommended!”

Helpful Report

Posted 3 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,829 reviews