Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,829 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,829 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 4 star review on 30th September 2024

Exotic-Pets.co.uk 5 star review on 18th May 2023

Craig Bond

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was perfect I didn't need to contact them with any issue, animals were very healthy and arrived on time with great packaging I would highly recommend this company :)”

Helpful Report

Posted 7 years ago

Thanks for your awesome review. Let us know if there is anything else we can do to help. :)

Posted 7 years ago

Our animals health is the number one priority here at Exotic Pets! We go to great lengths to ensure they are packaged in the best possible way during their journey to you. Thanks for feeding that back to us! :)

Posted 7 years ago

“Very good customer service, orders always sent out and received on the dates given. Chris and Karen are always very helpful and answer any questions I have regarding their products and livestock. 5? Highly recommend”

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Posted 7 years ago

Great to receive such praise, thank you for your comments.

Posted 7 years ago

We always do our best to accommodate everyone's requests. So, it's great when our customers recognise the efforts we go to behind the scenes. Thanks :)

Posted 7 years ago

“Well worth buying from they sell great pets and give 5 star customer service and i will continue buying from them if ur ever stuck and need help they are quick to help you out cheers karen and chris”

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Posted 7 years ago

Thanks for sharing your comments Daniel. Our aim is to always provide great quality animals, backed up with excellent customer service. We hope that you will continue to shop with us for years to come.

Posted 7 years ago

Thanks Daniel! It's always nice to receive such glowing feedback from a loyal customer such as you. :)

Posted 7 years ago

“Excellent customer service from Karen. My boa was delivered on time and in good health.”

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Posted 7 years ago

Great to hear you're happy with the animal you received. I will be sure to pass on your comments to Karen. Thank you.

Posted 7 years ago

I'm glad to see you are pleased with the animal you received and our team delivered a great service. Let us know if you need any further assistance. Thanks

Posted 7 years ago

“I have been buying of EXOTIC-pets now for a few months now and they have been the most reliable than other companies I've dealt with if always answered questions gave me the best advice thanks everyone for exotic-pets”

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Posted 7 years ago

Thanks for the positive review Philip. We will always be here to offer advice and care information on all the pets and products we sell.

Posted 7 years ago

Giving good and informative advice is something we take great pride in, it's really pleasing to see our customers feeding that back to us. Thanks :)

Posted 7 years ago

“Everything was good. Fast delivery. The mices were very delicious :D”

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Posted 7 years ago

Thanks for sharing your positive experience with us. We hope to hear from you again soon.

Posted 7 years ago

Thanks for the great review. Hopefully, it was your snake that eat them though! :)

Posted 7 years ago

“VERY VERY GOOD”

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Posted 7 years ago

Always nice to get great feedback like this David. Is there anything else you'd like to see us do?

Posted 7 years ago

Fantastic to hear David, let us know if there is anything else we can do!

Posted 7 years ago

“I bought my son one snake, two leopard skin geckos, and loads of praying mantis's. And he still gets enjoyment out of them to this very day. You have made him one very happy little boy. I would recommend this company to friends. And the reptiles are transported with ease. :)”

Helpful Report

Posted 7 years ago

Thanks for the great review Carol, please let us know if there is anything else we can do to help.

Posted 7 years ago

Thanks for the great review. It's always nice to get positive feedback from our customers and to hear their shopping experience has been an enjoyable one.

Posted 7 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,829 reviews