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Exoticca Reviews

4.3 Rating 479 Reviews
84 %
of reviewers recommend Exoticca

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Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 20th May 2024
Sherri K
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 19th May 2023
Anonymous
Exoticca 1 star review on 28th April 2023
A. N
Exoticca 1 star review on 28th April 2023
A. N
21
Anonymous
Anonymous  // 01/01/2019
Excellent China trip, well organised, great trips, great hotels, good guides.
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Posted 3 hours ago
Very helpful team, answered our questions pre trip. In country staff also very helpful. Trips and transfers all well organised.
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Posted 3 hours ago
A very professional and helpful service, thank you Ruth, which resulted in an excellent tailor made holiday booking.
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Posted 3 hours ago
Very simple process to discuss the holiday that was of interest. Agent explained everything thoroughly, went through all the options and answered all questions. Great experience.
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Posted 7 hours ago
Hi Jerry, We’re humbled by your support and look forward to being your preferred choice for extraordinary travel experiences in the future. Regards, Exoticca
Posted 6 hours ago
5 Stars – A Truly Memorable Moroccan Adventure! We recently completed the 11-day Morocco Grand Tour & Kasbah Route with Exoticca, and I can confidently say it was an incredible experience from start to finish. The tour started in Casablanca, and we immediately began our journey along the coastal route through Rabat and Tangier. The scenic beauty of the coastline and the charm of the various towns we visited really set the tone for the entire trip. Each location offered its own unique vibe, and we were fortunate to have ample time to explore and take in the sights. One of the highlights of the tour for me was visiting Chefchaouen, a stunning blue town tucked into the Rif Mountains. It felt like a real hidden gem, and the opportunity to walk through its narrow streets and admire its vibrant architecture was unforgettable. From there, we moved on to Fez, where we had the chance to witness the local craftsmanship firsthand, learning about the intricate art of pottery, textiles, and leatherwork that the region is known for. The entire trip was well-paced, with plenty of time at each location to immerse ourselves in the culture and history. I was pleasantly surprised by how much we were able to experience without feeling rushed. The group was wonderful—everyone was friendly and welcoming, and I made lasting friendships along the way. But without a doubt, the highlight of the trip was our night in the Sahara Desert. The experience of spending a night under the stars was truly magical. Our local guide organized a special performance around the campfire, and we had the chance to stargaze in the vast, tranquil desert—a moment we will treasure forever. The long bus journeys between destinations were to be expected on such an extensive tour, but honestly, they didn’t detract from the experience at all. The journey felt like a chance to absorb even more of Morocco’s landscapes, and the bus was always comfortable with frequent stops for rest and refreshments. However, what truly made this tour stand out was our tour guide, Mahfoud Mohamed. He was absolutely exceptional—knowledgeable, approachable, and genuinely passionate about ensuring that everyone had the best experience possible. He went above and beyond to accommodate all of our needs, and even when we had a few minor dramas during the trip (which is to be expected on any adventure), Mohamed handled everything with grace, ensuring that none of it affected our enjoyment of the journey. His dedication to making our experience as smooth and enjoyable as possible was evident throughout, and I can’t thank him enough for that. This was my first experience with Exoticca, and to be honest, I was a little apprehensive at first. But now, I can wholeheartedly say that I would highly recommend this company, especially for tours to places like Morocco where self-organizing can be quite challenging. Thank you, Exoticca, and a special thanks to Mohamed for making this such a memorable and seamless experience!
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Posted 10 hours ago
Hi Klaudia, Thank you so much for your wonderful and detailed review! We’re absolutely delighted to hear that your experience on the 11-day Morocco Grand Tour & Kasbah Route was such a memorable one. From the charming coastal towns to the magical night in the Sahara Desert, it sounds like you truly embraced every moment of the journey. We're especially glad to know that you enjoyed Chefchaouen — it's indeed one of Morocco’s most enchanting gems! We also appreciate your kind words about our guide, Mahfoud Mohamed. We’ll be sure to pass on your heartfelt praise — his dedication and professionalism are truly invaluable, and we’re proud to have him on our team. Thank you as well for sharing your beautiful photos and videos with us! They truly capture the spirit of Morocco and the joy of your adventure — it’s always a pleasure for us to see our travelers’ experiences through their eyes. We hope to welcome you again soon for another unforgettable journey! Regards, Exoticca
Posted 6 hours ago
A fantastic first experience with Exoticca on the most incredible trip to Rajasthan. Our guide - Narendra - was excellent. We loved every minute and are already planning another trip for 2026.
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Posted 1 day ago
Hi Mr. Bauer, We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next holiday even better, please let us know. Regards, Exoticca
Posted 6 hours ago
Well organised and interesting trip to Indonesia with multiple transfers which were all well organised and punctional. Local guides and drivers were friendly and knowledgeable. An unforgetable experience and good value for money.
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Posted 1 day ago
Hi Tim, We truly appreciate your support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. Regards, Exoticca
Posted 6 hours ago
Professional and helpful service from Vin
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Posted 1 day ago
Hi, We’re really grateful and appreciate you taking the time to share your rating with us. Regards, Exoticca
Posted 6 hours ago
Had very good trips to Turkey and China. Schedule for Garden Route in S Africa not so good. I think Exoticca is getting so popular that their telephone customer service is not what is was and they need more responders as it’s maddening to hang on for over 20 minutes for simple question (yes I now there’s the chatbot but not always useful!). Ruth very good. One thing to point out: the future credit should be for the passenger, not the person who booked the trip. It could be a gift for example. Tiresome to have to sort out what should be straightforward!
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Posted 1 day ago
Hi Alison, Thank you very much for your feedback and for traveling with us to Turkey, China, and South Africa! We're delighted to hear that you had great experiences on your trips, and that Ruth provided excellent service. We also truly appreciate your constructive comments regarding our customer service. As you pointed out, demand has grown significantly, and we're actively working to improve response times and expand our support team to better assist our travelers. We understand how frustrating long wait times can be, and we apologize for any inconvenience caused. Regarding your note about future travel credit, we recognize the importance of flexibility and will take your suggestion into account as we continue refining our policies. Thanks again for your trust in Exoticca — we hope to welcome you back on another adventure soon! Regards, Exoticca
Posted 6 hours ago
Nil Castilblanco was extremely efficient and helpful in booking two holidays each from two different airports. Thank you.
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Posted 1 day ago
Hi Lindsay, Thank you so much for taking the time to leave us feedback. Regards, Exoticca
Posted 6 hours ago
The whole trip was brilliantly organized right from pickup at Cairo airport to the end of the trip. Two internal flights were also managed really well. Our constant guide Elia Boctor was helpful at all times and so knowledgeable. He was patient with us and always had a smile. Very impressed. The trips were wonderful. I think we saw all the great sites and we were transported from one place to another in comfortable coaches. The Nile cruise was serene with haunting thoughts of the great Pharaohs sailing the same waters thousands of years ago. There is magic in Egypt. So happy I went on this holiday.
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Posted 2 days ago
Hi Kiaser, We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. We can’t wait to serve you again soon! Regards, Exoticca
Posted 6 hours ago
This group holiday to the Balkans was a huge success, thanks to the wonderful travel companions, excellent organization, and a knowledgeable tour guide. The itinerary offered a great variety of activities, from exploring ancient cities to hiking, visiting cathedral, mosques, and areas of outstanding natural beauty. The trip was a seamless and enjoyable experience. I wouldnt hesitate to recommend and am looking forward to booking my next trip with Exoticca
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Posted 3 days ago
Hi Nasreen, Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team! Regards, Exoticca
Posted 6 hours ago
The ‘Mesmerising Peruvian Dream 360’ tour certainly lived up to its name, a complex itinerary with internal flights, bus, train and taxi travel arrangements all delivered very smoothly, an excellent way for a first time visitor to see the best of Peru.
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Posted 4 days ago
Hi, Thank you for sharing your experience with us! We are thrilled to hear that you had a great time on your trip to Peru. We look forward to welcoming you back soon! Regards, Exoticca
Posted 4 days ago
Istanbul holiday was value for money. So much to see. Would go again.
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Posted 5 days ago
Hello, Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Regards, Exoticca
Posted 5 days ago
We enjoyed exploring trips via the Exoticca app and booking was simple. Our previous experience tells us that we will get an exciting adventure at the right price.
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Posted 5 days ago
Hello, Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Regards, Exoticca
Posted 5 days ago
Great service, 5 star throughout, excellent holiday, the trip of a lifetime and the local guide Isis was incredible. We had lots of excursions with a very full itinerary including multiple flights, but everything went seamlessly
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Posted 6 days ago
Hello Billy, We are so grateful for your kind words and 5-star rating! Our team works hard to ensure every customer has a memorable experience. If there’s anything else we can do to make your next holiday even better, please let us know. Regards, Exoticca
Posted 6 days ago
Excellent experience barring bad flight times value for money
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Posted 6 days ago
Hello Mr Khan, Thank you so much for taking the time to provide feedback! Regards, Exoticca
Posted 6 days ago
Customer service was great
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Posted 6 days ago
Hello, Thank you so much for taking the time to leave us a 5-star review. Regards, Exoticca
Posted 6 days ago
Great customer service local guides were amazing during the civil riots in Nepal ensuring our safety. Absolutely gutted to have missed half of the experience in Kathmandu due to military cerfews
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Posted 6 days ago
Hello, Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. Regards, Exoticca
Posted 6 days ago
Brilliant value, top agency who offered the right amount of support and information. CS reps responsive and response times quick. Gave a link for support when we were in Japan - who were also helpful and didn't leave us hanging. Exoticca app works well, too.
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Posted 1 week ago
Hello Alastair, Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Regards, Exoticca
Posted 1 week ago
Exoticca is rated 4.3 based on 479 reviews